Excellent that one can speak to a living person without having to go through chatbots and all the other AI obstacles put there to deter us from calling. Very good telephone response time, even though... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy company to deal with, with fair costs and a variety of tariffs to choose from. With the app there's all sorts of incentives too, such as paying less for using at certain times - which encourages... See more
Company replied
I’ve been a client for the past 2 years and half and never had issues with communication. ScottishPower always responded to my enquiries. Easy to contact. I am leaving them because I moved home and wa... See more
Company replied
I have been with scottish power over 20 years, almost 16 at my current address. I have always found them to be honest and reliable. I'm loving the half price electric on a weekend and being able to us... See more
Company replied
Company details
Written by the company
ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. The ScottishPower Group only produces 100% green electricity - our focus is on wind energy, smart grids and driving the change to a cleaner, electric future and we’re investing millions of pounds every working day to make this happen. We’re committed to speeding up the transition to cleaner electric transport, improving air quality and over time, driving down bills. To deliver a better future, quicker for everyone
ScottishPower
Written by the company
Contact info
320 St Vincent St, G2 5AD, Glasgow, United Kingdom
- www.scottishpower.co.uk
4.4
Excellent
199K reviews
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Very satisfying with the app and not…satisfied
Very satisfying with the app and not problems anywhere else
3 August 2026
Reply from ScottishPower
Hi, John.
We are so pleased to hear that you are very satisfied with our app and haven't encountered any problems. Thank you for your wonderful five-star review!
Many thanks,
Saif
Lady was helpful and didnt rush me
24 July 2026
Reply from ScottishPower
Hi, Miss wright.
We are so pleased to hear that our team member was helpful and took their time with you. We truly appreciate your kind words and feedback.
Many thanks,
Saif
Great service on going😃
3 August 2026
Reply from ScottishPower
Hi, Geoffrey.
We are so pleased to hear that you are receiving great ongoing service. We truly appreciate your wonderful 5-star review!
Many thanks,
Saif
Phone call review
The advisor was polite and tried their best to help me with my issue. However, outwith their control the issue could not be resolved.
3 August 2026
Reply from ScottishPower
Hi, Kelly.
We're pleased to hear that our advisor was polite and tried their best to help. We understand that some issues are beyond our immediate control.
Many thanks,
Saif
I have been a,customer of Scottish…
I have been a,customer of Scottish Power for many years. They are professional and kind, helpful always while dealing with your needs being met. I,appreciate being able to speak to a member of your team, as I'm not very confident being on line. Thanking you all at Scottish power. Patrick Morrison.
3 August 2026
Reply from ScottishPower
Hi, Patrick.
We are absolutely delighted to hear about your positive experience with us over many years. It's wonderful to know that our team has consistently been professional, kind, and helpful in meeting your needs. We especially appreciate your feedback about being able to speak directly with a member of our team.
Many thanks,
Saif
Everything straight forward and…
Everything straight forward and uncomplicated especially when topping up using the App, thank you.
3 August 2026
scottish power are helpful when you…
scottish power are helpful when you call. standing charges a bit on the high side but otherwise satisfied with service
3 August 2026
Reply from ScottishPower
HI William,
Thanks for taking the time to leave us a review. We're pleased to hear that you're satisfied and we appreciate your feedback.
Kind regards,
Cory
Easy for swapping in and out of SP.
Easy for swapping in and out of SP.
Staff I've spoken to seem helpful, polite, proffesional. ITo be fair, I rarely speak to anyone -my SP app works well for me.
3 August 2026
Reply from ScottishPower
Hi Mrs Manley,
Thanks for taking the time to leave us a review. We're pleased to hear that you're satisfied and we appreciate your feedback.
Kind regards,
Cory
Spoke and understood English
My query was answered by someone that spoke natively English and understood.
3 August 2026
Very easy to talk to the advisor she…
Very easy to talk to the advisor she understood exactly what was needed and dealt with it straight away in a very professional manner
3 August 2026
Very helpful
Very helpful love my smart meter for my gas and can top up from Scottish power app great app staff are also great to
3 August 2026
Good company
Never had any problems at all with this firm and you get plenty of little perks
1 August 2026
Very very helpful and freindly and…
Very very helpful and freindly and welcoming towards all their customers and finding the best tarriffifs for all their customers needs etc a very big thank to all to scottish power staff regards:- j larkin
3 August 2026
Reply from ScottishPower
Hi Paul,
Thanks for taking the time to leave us a review. We're pleased to hear that you're satisfied and we appreciate your feedback.
Kind regards,
Cory
Very good service.
3 August 2026
Very good on the day my new meter was…
Very good on the day my new meter was installed but had to wait a long time and many cancelled appts
28 July 2026
It was a wonderful experience
3 August 2026
Reply from ScottishPower
Good afternoon,
Thanks for taking the time to leave us a review. We're pleased to hear that you're satisfied and we appreciate your feedback.
Kind regards,
Cory
Thsnk you for the discounts
3 August 2026
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