Sarabec Ltd Reviews 625

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

The kit we have got from you has really helped my elderly Mam listen more easily. The ear fobs do drop out occasionally which is why we thought it safe to buy some extras.

Rated 5 out of 5 stars

Initially uncertainty and not knowing much about product queries were clarified clearly and concisely. The product 'cm-BT2 bluetooth neckloop' was delivered on time and after charging was fitted and... See more

Rated 4 out of 5 stars

If it not been for the time lost to the new year hold up it would have been a 10 when I opted to pay for express delivery. At time of writing, Sunday 5th January the appliance is due tomorrow, 6th Jan... See more

Rated 5 out of 5 stars

Artone MIC device works very well. Connects to my hearing aids automatically and transmits sounds at high sensitivity. Purchase experience was very easy and Sarabec staff very helpful. Tried the devi... See more

Company details

  1. Hearing Aid Store
  2. Appliance Store
  3. Disability Equipment Supplier

Written by the company

Sarabec Ltd design, manufacture, and supply a wide range of hearing products that are specifically designed for anyone who is deaf, hard or hearing, visually impaired, or has dexterity issues. Sarabec Hearing Products aim to help people feel safer in their day to day lives, whether at work or at home. With extra loud alarm clocks and smoke alarms, and with flashing doorbells and vibrating pads, we hope to to offer security and peace of mind for those who need a little extra help around the home/at work. Providing excellent customer service is our top priority, and we love hearing all the positive comments left for our helpful customer service team.

Unrivalled Unlimited Sales and Technical support

Free standard shipping

Free standard shipping
One month money back guarantee. All products with at least 1 year guarantee

Contact info

4.8

Excellent

TrustScore 5 out of 5

625 reviews

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Rated 3 out of 5 stars

Unclear and complex instructions

Unclear and complex instructions. Annoying fitting the bell push (vague instructions) and even more annoying ripping it off the wall to change the battery.
Your designers need accessibility and usability training.

4 December 2024
Unprompted review
Rated 5 out of 5 stars

Phonak TV Amplifier

I spoke with someone from technical, to get some advice, he put me onto the perfect item for my husband for watching TV. He was spot on and my husband is highly delighted with it. Very easy to setup a couple of cables to plug in and that’s it, the sound is very good. My husband is profoundly deaf if this helps anyone else to watch TV without any cords around your neck, and he can walk into another room and it still works. Thanks to the technical chap at Sarabec, I would give 10 stars if I could

19 November 2024
Rated 5 out of 5 stars

Best phone yet.

Telephone is great.Was bought as mother is registered blind and very hard of hearing shes 90.We have tried others from B.T. but this is by far the easiest too use.Thank you for the help and the quick delivery of the phone.
Thankyou Ray.

11 November 2024
Rated 5 out of 5 stars

Great product

I have been using Sarabec for a number of years now. And have found there customer service excellent and extremely helpful.
There shipment of products was outstanding too, next day, no problem. I have just recently brought an Earis premium neckloop, I have to say, what a product. Just 2 cables, and I was up and running.
It's so nice to be able to move around the house without the sound fading. Absolutely delighted.

31 October 2024
Rated 5 out of 5 stars

Portable Chime Doorbell

The deaf/impairment representative, Mr Sharif, explained the use of all the equipment and pricing thoroughly during a visit, so that ordering item/portable chime doorbell, was easy.

14 October 2024

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