Sanicare-Apotheke Reviews 1,644

TrustScore 4 out of 5

4.1

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Company details

  1. Pharmacy

Written by the company

Als eine der größten deutschen Versandapotheken liefert Sanicare rezeptpflichtige und freiverkäufliche Arzneimittel sicher und diskret an deine Wunschadresse. Über 1,6 Millionen Kunden vertrauen Sanicare und über 800 Mitarbeiter sorgen dafür, dass deine Arzneimittel dich sicher erreichen - und dass du gut beraten wirst. Wir kümmern uns um dich!


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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Rated 2 out of 5 stars

Replying to mail is too slow

Kundennummer:3781818
Rechnungsnummer:678440137
The money has been deducted from my credit card, but I did not check my account details, so when I received an e-mail requesting me to transfer funds as required, I did so. I wrote an e-mail, but did not receive a reply in two weeks. If you see my comment, please return the money to me as soon as possible!

29 April 2020
Unprompted review
Sanicare-Apotheke logo

Reply from Sanicare-Apotheke

Sehr geehrter Kunde,
Sie haben bei Ihrer Bestellung die Zahlart Kreditkarte gewählt.
In diesem Fall autorisieren Sie den Rechnungsbetrag von Ihrem Bankkonto/ Ihrer Kreditkarte ein zu ziehen. Das geschieht jedoch erst, wenn wir Ihre Bestellung zur Belieferung freigeben. Im Fall einer Anpassung Ihrer Bestellmenge verringert sich der Rechnungsbetrag und wir fordern dann auch nur den verringerten Rechnungsbetrag ab.
Mit freundlichen Grüßen

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