Sandra Davidson Estate Agents Reviews 478

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and supportive attitude, making the process smooth and stress-free. Many people highlight the excellent customer service, noting the team's efficiency, prompt communication, and dedication to keeping them informed at every stage. Reviewers also appreciate the quick response times and the overall ease of dealing with the company. However, a small portion of people were dissatisfied with the service, mentioning issues with unreturned calls and a lack of follow-up. Some customers also reported unprofessional behavior from an estate agent, and a lack of communication regarding property inspections.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, highlighting the professionalism, reliability, and care... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the helpfulness,... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After having a sale fall through, Sandra Davidson managed to get me a new offer very promptly. They were helpful, supportive and did their best at all times. All of them were superb but Lesley in p... See more

Company replied

Rated 5 out of 5 stars

We had an amazing experience buying our 1st house With Sandra Davidson with Brother Asad & Brother Rizwan Hanif and Lesley Putnam they all ara amazing they are very prompt with all the enqu... See more

Company replied

Rated 5 out of 5 stars

Amazing experience buying my first house in Seven Kings with Rizwan Hanif and Lesley Putnam. They were always helpful, reassuring, and easy to deal with. At times I felt a bit impatient, but th... See more

Company replied

Rated 5 out of 5 stars

It is my pleasure to write a review about the staff of Sandra Davidson estate agents in Redbridge IG4. I found the staffs like Hamza, Sandip, Shivani , Dawod Taymoor are very friendly, efficient, h... See more

Company replied


Company details

  1. Real Estate Agents

Information provided by various external sources

Established for over 20 years Sandra Davidson Estate Agents have long been recognised as a leading independent estate agent providing Residential Sales, Lettings, Guaranteed Rent and Property Management in East London and Essex including Ilford, Redbridge, Newham, Barking & Dagenham, Havering and Waltham Forest.


Contact info

4.8

Excellent

TrustScore 5 out of 5

478 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Suraj was really helpful and provided…

Suraj was really helpful and provided excellent service when he dealt with our property.

12 March 2022
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Abida,
Thank you for your review, it was a pleasure working with you, we look forward to building on our relationship

Rated 4 out of 5 stars

Mediation between buyers and sellers

Lesley helped us to expedite the sale and come to a completion date. She communicated to both seller and buyers solicitors.

6 March 2022
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Siddika, Thank you for your review, it was a pleasure working with you, we look forward to working with you again in the future.

Rated 3 out of 5 stars

Finding me a tenant

Sandra Davidson came highly recommended
by a friend. The team were great,
professional , warm and friendly , giving me
expert advice when I needed it. Within a few
weeks they had a list of tenants to view my
property. I am now pleased to say I have a
lovely tenant . A special thanks to Nittan and Lesley.

5 March 2022
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Barbara, Thank you for your review, it was a pleasure working with you, we look forward to working with you again in the future.

Rated 5 out of 5 stars

Thank you to all the team at Sandra…

Thank you to all the team at Sandra Davison, first class service from start to finish, always there to help when things got tricky, special thanks to Leslie, sales progressor, she kept us informed from start to finish, worked so hard to get us through the buying and selling journey, she really is amazing! Would highly recommend.

26 February 2022
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Lynn, Thank you for your review, it was a pleasure working with you, we look forward to working with you again in the future.

Rated 5 out of 5 stars

Mr.Riz

Mr. Salman has always responded promptly and efficiently to the queries and played his vital role to resolve maintenance issues of our house.
I would like to take this opportunity to thank and appreciate Mr. Salman and the management of Sandra and Davidson for having Mr. Salman who is always supportive and available with extensive knowledge and expertise to resolve any maintenance issues in a timely manner.
Thank you!

18 February 2022
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Sulaiman, Thank you for your review, it's a pleasure working with you, we look forward to building on this to continue providing a high level of service.

Rated 5 out of 5 stars

3 years lease on guaranteed rent scheme

Had a lease agreement for 3 years no issues whatsoever. Humza and team were great no missed payments over covid which was an unsure time… while property was empty again no missed payments… I will highly recommended Sandra Davidson I shopped around before letting to them competitive rent compared to other agents and no hidden charges or unexpected deductions. Will use them again for sure

17 February 2022
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Attik, Thank you for your review, it was a pleasure working with you, we look forward to working with you again in the future.

Rated 5 out of 5 stars

Mr Ziad and Mr Hamza are super stars.

Estate officers are very help and any issue highlighted to them is followed up.
Specially Mr Ziad has being very helpful and kind when our washing machine broke down.
Ziad is well worth for higher grade.

11 February 2022
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Naseem, Thank you for your review, it is a pleasure working with you, we look forward to building on this to provide a high level of service.

Rated 5 out of 5 stars

Absolutely fantastic service’s the team…

Absolutely fantastic service’s the team are so professional, We sold our 2 houses in the heights on the pandemic 😷 and all safety procedures were put in place. Monty and his team at Redbridge have been very professional. After accepting …More

27 January 2022
Unprompted review
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Reply from Sandra Davidson Estate Agents

Thank you for your review, it was a pleasure working with you, we look forward to working with you again in the future.

Rated 5 out of 5 stars

Selling my land seemed such a daunting…

Selling my land seemed such a daunting prospect, but Lesley was so helpful specially chasing buyers solicitors & provide periodic feedback, and it really was a positive experience. No ask was too much and she was on hand at every step to ensure everything ran smoothly. I couldn't have asked for better, thanks Lesley!

21 January 2022
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Dev, Thank you for your review, it was a pleasure working with you, we look forward to working with you again in the future.

Rated 5 out of 5 stars

I cannot thank Lesley enough

I cannot thank Lesley enough. Absolutely blinding service... alway chasing for us.

15 January 2022
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Zaid, Thank you for your review, it was a pleasure working with you, we look forward to working with you again in the future.

Rated 5 out of 5 stars

We found all the staff at Sandra…

We found all the staff at Sandra Davidson who were involved with the sale of our house to be excellent, very efficient, helpful and a pleasure to work with, especially Monty, Mohine and Lesley who looked after us through the whole process.

10 January 2022
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Marilyn, Thank you for your review, it was a pleasure working with you, we look forward to working with you again in the future.

Rated 1 out of 5 stars

bad experience and loose money

I choose a flat from sandra Davit estate agent. they told me to speak to their mortgage advisor. An mortgage advisor called and discussed with mortgage options. when I agreed that I would procede with their mortgage advisor, estate agent accepted my offer. both mortgage advisor and agent was calling me two times in a day to start mortgage process. I started and pay £400 pound. after one month I heard seller is missing and both mortgage advisor and sandra David was telling me to wait. After another month agent said I should look for another property. they even did not show me their any other property. I think it was trick of both agent and mortgage advisor to earn some cash. I loose £400. So, i will request everyone to be careful about this agent.

18 December 2021
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Mrs Zaman,

Thanks for your review.

At Sandra Davidson Estate Agents we pride ourselves on the service we provide and welcome all feedback.

As you are aware we recommend bona fide mortgage brokers who work independently to Sandra Davidson Estate Agents, therefore the £400 paid would have been to the broker and not Sandra Davidson Estate Agents. We have followed up the above with them, and will keep you posted.

I also note from our records that you are registered to view another property, we will confirm the viewing as soon as we receive confirmation of access from the vendors.

In the meantime we will off course update you on any other suitable properties which become available within your budget, and also recommend keeping an eye out on our website www.sandradavidson.com for any new properties which may be of interest.

We look forward to working with you, to hopefully find you the perfect property.

Kind Regards

Sandra Davidson Estate Agents

Rated 5 out of 5 stars

Exceptional customer service

I wanted to say thank you to Lesley and Meheen for all their help these past few months with the sale of my flat. It was a long process, as some residential sales are, and Lesley and Meheen kept in regular contact and did as much as they could to make the process as smooth as possible. I would definitely use Sandra Davidson again.

4 December 2021
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Leah, Thank you for your review, it was a pleasure working with you, we look forward to working with you again in the future.

Rated 5 out of 5 stars

Best estate agents

Always there to help on any situation
Very good team highly recommend thus estate agents always polite

3 December 2021
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Mrs Lighten, Thank you for your review, it was a pleasure working with you, we look forward to working with you again in the future.

Rated 5 out of 5 stars

I had a great experience

I had a great experience, Sandra Davidson were really fast and supportive during the whole process. They updated me throughout the whole process, keeping in touch with both the seller and myself.

20 November 2021
Unprompted review
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Reply from Sandra Davidson Estate Agents

Thank you for your review, it was a pleasure working with you, we look forward to working with you again in the future.

Rated 5 out of 5 stars

I highly recommend Sandra Davidson…

I highly recommend Sandra Davidson (Redbridge branch), i am very pleased with my purchase, they have been truly amazing.
Muntazir, Maheen have helped me so much getting me to exchange of contracts.
I would also like to say a massive thanks to Lesley, Ridwan & Umar for being so thorough & professional, they are the back bones of Sandra Davidson.
Thank you guys.

20 November 2021
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Foyez, Thank you for your review, it was a pleasure working with you, we look forward to working with you again in the future.

Rated 5 out of 5 stars

Excellent communication from Lesley and…

Excellent communication from Lesley and her team from day one to the end of the purchase. She was very friendly, helpful, and reassuring at every bump of the road. They made our dream come true to buy our beautiful family home.

1 November 2021
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Mohammad, Thank you for your review, it was a pleasure working with you, we look forward to working with you again in the future.

Rated 5 out of 5 stars

Brilliant service

Brilliant service, good communication skills which is important when buying and selling.

Leslie was knowledgeable with our sale, and we always knew where we were with the process.

6 October 2021
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Sharon, Thank you for your review, it was a pleasure working with you, we look forward to working with you again in the future.

Rated 5 out of 5 stars

Friendly and Professional

I recently sold my flat through Sandra Davidson. Monty and the team were great from start to finish. I was informed every time a viewing took place, and once I had accepted an offer, I was kept up to date on how everything was going. I could also just pop into the office with any concerns - nothing was too much! The guidance and support I received helped me to feel confident, which was important as this was the first property I’d ever sold. Thank you so much for all your help!

1 October 2021
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Paula, Thank you for your review, it was a pleasure working with you, we look forward to working with you again in the future.

Rated 5 out of 5 stars

Excellent service

Excellent service. I have just bought a property through sandra davidson I would like to say they have a professional team. I was dealing with Riz and Lesley they were very helpful any concerns I had Riz delt with them quickly.

I would recommend buying or selling a property use sandra davidson

29 September 2021
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Mr Ahmed, Thank you for your review, it was a pleasure working with you, we look forward to working with you again in the future.

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