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Sahara BBQs Reviews 

292
•
TrustScore 4.5 out of 5

4.6

Manufacturer
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Review summary

Created with AI, based on recent reviews

Looking at 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, noting their robust build and impressive performance. Many highlight the excellent service and straightforward ordering process. The quick and efficient delivery is also frequently commended, with items often arriving well-packaged and promptly. However, some customers also noted issues with order fulfillment, such as delayed deliveries or lack of communication regarding shipping. A few people mentioned products arriving with minor damage like dents. Additionally, there were occasional concerns regarding product durability over time or warranty coverage for issues like rust.

What people talk about most

Product

Users describe positive interactions with product, frequently praising the quality, appearance, and... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting its speed and efficiency.... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent build and... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, helpful, and... See more

Order

Customers had positive experiences with order, praising the ease and speed of the ordering process, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product made even better with excellent customer service. Bought Sahara Patio heater 4 years ago and it recently stopped working. Replacement parts were very fairly priced, but after care and su... See more

Company replied

Rated 5 out of 5 stars

Previously had contacted the company to purchase a replacement part. None in stock at that time but was contacted later and able to buy replacement part. Initially contacted the company as was kept... See more

Company replied

Rated 5 out of 5 stars

We have the S350 and it cooks as good as it looks, we usually squeeze on enough for a family gathering (10-12) the warming rack is really handy, as are the side trays. I damaged my side trays an... See more

Company replied

Rated 5 out of 5 stars

We recently opened up our Sahara BBQ after using it last summer, it had all been cleaned down and safely weatherproofed for the winter, however, we noticed that the bamboo trays were unfortunately c... See more

Company replied

Company details

  1. Manufacturer

Written by the company

Sahara BBQs are the leading BBQ manufacturers in Ireland, England, Europe, and USA. We are leading the way as wholesale BBQ suppliers providing innovative and quality BBQ products. Discover just how versatile barbecue cooking can be with our delicious and super easy recipes. We offer a wide range of BBQ products including patio heaters, portable BBQs, gas BBQs, portable gas fires, 2 burner plus, 3 burner oak BBQ, and so much more. Are you seeking a handy portable BBQ for on the go, well look no further than our BBQs for cooking on the move. Contact us with any questions that you may have.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

292 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(292)

120 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

first time using Sahara

Easy to put together. Good looking BBQ. Have used it 3 times and it was very good to use and to clean afterwards. I would recommend Sahara

19 April 2024
Rated 5 out of 5 stars

Excellent service

Excellent service - I got the spare parts I want and was able to collect them myself. Service staff were brilliant to deal with

25 April 2024
Rated 4 out of 5 stars

Great product

Great product. Efficient service. Delivery could be organised/managed a bit better. Delivery driver arrived unexpected, no indication of when delivery was due. Minor wrinkle

26 April 2024
Rated 5 out of 5 stars

Excellent gas BBQ

Really easy ordering system. We got exactly the gas BBQ we wanted, together with some free extras, and it was delivered very promptly. I’ve just finished fitting everything together (which was very straightforward) and it’s excellent, even better than our previous model.

26 April 2024

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