Excellent driver and fantastic service. He went above and beyond to help us move a very heavy item into the lift, making it much easier for us to get it up to the 4th floor. Extremely helpful, friendl... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The delivery arrived way before the time span when it was booked originally and totaly different than the time given by RTC themselves. Had to rush from work to home to catch the delivery. One of the... See more
Company replied
Super nice and friendly driver who did his best to accommodate my time restriction and returned with my parcel once I was home! Thank you so much again, appreciate this help!
Company replied
Super service where all appointments were… Super service where all agreements were met. SMS and call before delivery, a delivery that was agreed in advance and confirmed in an email.Delivery person... See more
Company replied
Company details
- Logistics Service
- Courier and Delivery Service
- Courier Service
- Shipping and Mailing Service
- Transportation Service
Written by the company
RTC er Danmarks førende virksomhed indenfor servicelogistik til slutkunder – dvs. hvor der foretages mere end blot aflevering af en forsendelse til en kunde. Vores kernekompetencer ligger i, at udføre værdiskabende services hos slutkunden i forbindelse med leverancen, som eksempelvis kan være montage af møbler, installation af hårde hvidevarer eller opsætning af fjernsyn. Vi er innovative, og udvikler gerne nye typer ydelser og services sammen med vores kunder!
Contact info
Abildager 8-14, 2605, Brøndby, Denmark
- +4570270040
- kundeservice@rtctransport.dk
- www.rtctransport.dk
4.5
Excellent
20K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
There is 1 box missing in the delivery
There is 1 box missing in the delivery; for the item Gammelgab only box 2/2 was delivered, box 1/2 is missing
17 August 2023
Unprompted review
Reply from RTC Transport A/S
HI Alan
We are sorry to hear, that there was a box missing. You have to contact Jysk about that.
Have a great weekend
Best regards
Simone
Good service
3 August 2023
Unprompted review
Reply from RTC Transport A/S
Hej
Tusinde tak for dine stjerner.
Du ønskes en god dag
De bedste hilsner
Simone
Delivery to the curb, not front door
We have ordered several pieces of furniture with delivery to the front door ("Bemærk, at varerne leveres ved hoveddør i gadeplan"), but the driver left it at the curb and refused to carry them to the door. If that was clearly specified as delivery to the curb, I would have ordered carrying into the room.
Also driver called 2-3 minutes before arrival, not 1/2 - 1 hour in advance as specified in the message from RTC.
26 July 2023
Unprompted review
Reply from RTC Transport A/S
Hi Liya
We are sorry about your delevery and the driver hasn't called you 30-60 minutes before delivery, as he should. Our driver deliver to the first obstacle on the way. The driver must have judged that it was not possible to deliver at your door.
Have a nice day
Best regards Mette
Yay RTC
Yay RTC! You guys went above and beyond in delivering my new display cabinet!
25 July 2023
Unprompted review
Reply from RTC Transport A/S
Hi
Thank you for the feedback.
Have a nice day
Best regards Mette
Good service
23 July 2023
Unprompted review
Reply from RTC Transport A/S
Hej Narayan
Mange tak for dine stjerner.
Ha´en rigtig dejlig dag.
De bedste hilsner Mette
Their delivery is on time and is done…
Their delivery is on time and is done by very friendly professionals. Happy with their delivery service.
21 July 2023
Unprompted review
Reply from RTC Transport A/S
Hi Prem Vishal
Thank you for the feedback.
Have a nice day
Best regards Mette
It was ok
We like the service the other time we used, but It was a bit weird this time. They put all outside of my door, when we paid for delivery inside. I need to ask them to bring it in because we paid.
But they delivered in time. That it is a good part of the company.
20 July 2023
Unprompted review
Reply from RTC Transport A/S
Hi Micaella
Thank you for the feedback
In our system is your order a cubside, and if you paid for carry in, so I understand why you think it was weird.
Have a great evening
Best regards Mette
Reply from RTC Transport A/S
Hi
Thanks for feedback and the stars :-)
Best regards Mette
Good delivery and communication
Good delivery and communication. Recommend!
8 July 2023
Unprompted review
Reply from RTC Transport A/S
Hi Gabriela
Thanks for your feedback.
Have a great day
Best regards
Simone
Efficient, Polite and Respectful.
Initial Message that they would be delivering, second message of timescale, telephone call to say that they would arrive in 30 minutes and arrived on time. Asked which rooms to leave packets. They were very efficient, polite and respectful. Thanks 👍
6 July 2023
Unprompted review
Reply from RTC Transport A/S
Hi Vicky
Thanks for your feedback.
Have a great day
Best regards
Simone
Fine service
All items delivered during the agreed time window, after notification by the driver on the expect time of arrival. Overall great service.
6 July 2023
Unprompted review
Reply from RTC Transport A/S
Hi Nick
Thanks for your feedback.
Have a great weekend
Best regards
Simone
Improper handling of transported goods
I got delivered 4 chest of drawers - only one was not damaged - all of the damage has been done by how it was handled by the transportation company. The driver didnt use proper equipment to carry the boxes and chipped and broke parts in the process of putting the boxes down. Didnt care which side to put it on. One box was obviously damaged upon delivery - I wanted to sign a delivery note and ask him to take the obviously damaged one away - but he was already driving away from our house...Luckily the customer service of the company they were delivering for is 5⭐.
7 June 2023
Unprompted review
Reply from RTC Transport A/S
Hi
We are sorry to read about your experience.
I hope you will send us your contact information, so we can handle your experience with the driver.
You can send us an email to Reklamation@rtctransport.dk with your adress and order number.
I'm glad to read, that our customer service was a better experience.
Have a great day
Best regards
Simone
Flink og god service tak for det
1 July 2023
Unprompted review
Reply from RTC Transport A/S
Hej Jan
Tusinde tak for din anmeldelse.
Du ønskes en god dag
De bedste hilsner
Simone
Very friendly and prompt employees.
30 June 2023
Unprompted review
Reply from RTC Transport A/S
Hi Viji
Thanks for your feedback.
Have a great weekend
Best regards
Simone
Great Service
My purchase was delivered on time and no delay. Delivery man was very nice and helpful. Very good service! 😊
23 June 2023
Unprompted review
Reply from RTC Transport A/S
Hi Suzy
Thank you for the feed back
Have a great weekend.
Best regards Mette
Very good delivery on time
Very good delivery on time, and the people very helpful and nice.
16 June 2023
Unprompted review
Reply from RTC Transport A/S
Hi Foteini
Thanks for your feedback.
Have a great day
Best regards
Simone
At det var en flink og smilende mand…
At det var en flink og smilende mand der kom med varen
13 June 2023
Unprompted review
Reply from RTC Transport A/S
Hej Erna
Tusinde tak for din tilbagemelding på oplevelse.
Du ønskes en god dag
De bedste hilsner
Simone
Reply from RTC Transport A/S
Hi Lynne
Thanks for your feedback.
Have a great weekend
Best regards
Simone
Super god service og 2 friske…
Super god service og 2 friske kundemindet fyre.
Levering helt i top
27 May 2023
Unprompted review
Reply from RTC Transport A/S
Hej Michael
Tusinde tak fordi du deler din oplevelse med os, det sætter vi stor pris på.
Du ønskes en god dag
De bedste hilsner
Simone
Google the Anchorage beautiful little…
Google the Anchorage beautiful little lake northern and could it stack minutes of running Cooper handing
19 May 2023
Unprompted review
Reply from RTC Transport A/S
Hej Dorthe
Det ser ikke ud til at denne skulle være havnet hos RTC transport.
RTC/Mette
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.