Excellent driver and fantastic service. He went above and beyond to help us move a very heavy item into the lift, making it much easier for us to get it up to the 4th floor. Extremely helpful, friendl... See more
Company replied
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See what reviewers are saying
The delivery arrived way before the time span when it was booked originally and totaly different than the time given by RTC themselves. Had to rush from work to home to catch the delivery. One of the... See more
Company replied
Super nice and friendly driver who did his best to accommodate my time restriction and returned with my parcel once I was home! Thank you so much again, appreciate this help!
Company replied
Super service where all appointments were… Super service where all agreements were met. SMS and call before delivery, a delivery that was agreed in advance and confirmed in an email.Delivery person... See more
Company replied
Company details
- Logistics Service
- Courier and Delivery Service
- Courier Service
- Shipping and Mailing Service
- Transportation Service
Written by the company
RTC er Danmarks førende virksomhed indenfor servicelogistik til slutkunder – dvs. hvor der foretages mere end blot aflevering af en forsendelse til en kunde. Vores kernekompetencer ligger i, at udføre værdiskabende services hos slutkunden i forbindelse med leverancen, som eksempelvis kan være montage af møbler, installation af hårde hvidevarer eller opsætning af fjernsyn. Vi er innovative, og udvikler gerne nye typer ydelser og services sammen med vores kunder!
Contact info
Abildager 8-14, 2605, Brøndby, Denmark
- +4570270040
- kundeservice@rtctransport.dk
- www.rtctransport.dk
4.5
Excellent
20K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service!
7 June 2024
Unprompted review
Reply from RTC Transport A/S
Hi Adriana
Thanks for your feedback.
Have a great day
Best regards
Simone
Super flink chaiførog god service
1 June 2024
Unprompted review
Reply from RTC Transport A/S
Hej Per
Tusind tak for din anmeldelse.
Du ønskes en god dag
De bedste hilsner
Simone
Reply from RTC Transport A/S
Hej Hanne
Tusind tak for dine stjerner.
Du ønskes en god weekend
De bedste hilsner
Simone
The driver was very helpful
The driver was very helpful, he even helped me to put the sofa in the elevator!
25 May 2024
Unprompted review
Reply from RTC Transport A/S
Hi Meltem
Thanks for your feedback.
Have a great evening
Du ønskes en god aften.
De bedste hilsner
Simone
Reply from RTC Transport A/S
Hi David
Thanks for your feedback.
Have a great day
Best regards
Simone
Serviceminded staff
Very helpful staff that made the delivery within the designated timeframe.
8 May 2024
Unprompted review
Reply from RTC Transport A/S
Hej Karin
Thank you for the feed back
Have a nice weekend.
Best regards Mette
Disappointing Experience
It has been an overall, disappointing experience with this purchase. To start with the gift vouchers didn’t work and I had to pay cash for the dining table we wanted. Then to top it off, I was pretty disappointed in the delivery service of the goods. We were informed that the delivery would be free but I wasn’t informed whilst ordering that this would be dropped off in the curb … Had i known, i would have looked for alternatives as the table was 60Kg and I had no one at home to help me move it from the kerb. The customer support (store) wasn’t very helpful and not the best at customer support.
I havent opened the box yet and do not know what damage is there from the drop of at the kerb at it was left on granite rubble instead of the lawn!
7 May 2024
Unprompted review
Reply from RTC Transport A/S
Hi Ravi
We where booked for a curbside. We are not aware of which service has been agreed in the store, other than a curbside. Therefore it's between you and the store.
It's the same with the gift vouchers.
It sounds like there have been some communication issues, which affect your delivery experience with us, however, we have no influence on this.
Have a great day
Best regards
Simone
Reply from RTC Transport A/S
Hi Dominic
Thanks for your feedback.
Have a great day
Best regards
Simone
On time
On time, good communication, helpful and quick. Everything in good order.
26 April 2024
Unprompted review
Reply from RTC Transport A/S
Hi Johanna
Thanks for your feedback.
Have a great day
Best regards
Simone
Great
Great. Except the return of materials would have been nice. Extra charging for it should then be all inclusive of the price.
24 April 2024
Unprompted review
Reply from RTC Transport A/S
Hi Anne
Thanks for your feedback.
Have a great day
Best regards
Simone
Reply from RTC Transport A/S
Hej Linda
Tusind tak for dine stjerner.
Du ønskes en god weekend
De bedste hilsner
Simone
Good delivery people, support and sales not so great
Good delivery people, sales support not so great. No IKEA..
Lots of ifs and buts and a unpleasant general tone in the communication overall. Return policy not great. Might not do business with ILVA agin.
1 April 2024
Unprompted review
Reply from RTC Transport A/S
Hi Josef
We are happy to read that you had a great delivery experience with us.
The actual communication with Ilva in relation to the return policy, is something you need to take with them, as we just are responsible for the actual delivery.
Have a great day
Best regards
Simone
Fin service og super flinke folk i…
Fin service og super flinke folk i sender rundt
Tak og god weekend
Vh. Jan
12 April 2024
Unprompted review
Reply from RTC Transport A/S
Hej Jan
Det sætter vi stor pris på at læse.
Mange tak for din anmeldelse.
Du ønskes en god weekend
De bedste hilsner
Simone
Reply from RTC Transport A/S
Hi Muhammad
Thanks for your feedback.
Have a great weekend
Best regards
Simone
God service
27 March 2024
Unprompted review
Reply from RTC Transport A/S
Hej Cahit
Mange tak for din feedback.
Du ønskes en god dag
De bedste hilsner
Simone
Are goods ware delivered in good time…
Are goods ware delivered in good time and good condition.On the 3rd floor.😅
23 March 2024
Unprompted review
Reply from RTC Transport A/S
Hej Matthew
Thats so good to read, thank you for the feed back.
Have a nice day
Best regards
Mette
Fast and efficient
Super fast, spoke English and was very helpful. The delivery person let us know in time, when he would come, installed the washer and dryer how we wanted it and knew what he was doing. Cool guy!
22 March 2024
Unprompted review
Reply from RTC Transport A/S
Hi Sarah
Thank you for the feed back. Good to read your delivery went well.
Have a nice day
Best regards Mette
2 out of 6 pieces arrived with damages.
2 out of 6 pieces arrived with damages.
22 March 2024
Unprompted review
Reply from RTC Transport A/S
Hi Matthias
I would recommend you to contact the place you bought the item. Then there is a solution. It could be different places in the transport it may have happened.
Have a nice day.
Best regards
Mette
Very helpful and took care while…
Very helpful and took care while delivering the package.
21 March 2024
Unprompted review
Reply from RTC Transport A/S
Hi KS
Thanks for your feedback
Have a great weekend
Best Regards
Simone
The return of a missing collie
One of our seven collies was missed in the delivery but was still on the truck. We managed to get in contact with the driver who came back to us, world class service
20 March 2024
Unprompted review
Reply from RTC Transport A/S
Hi Henrik
Thanks for your feedback.
We are glad to read that you received the missing items.
Have af great day
Best regards
Simone
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