RS Electrical Supplies Reviews 

7,188
•
TrustScore 3.5 out of 5

3.4

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See what reviewers are saying

Rated 5 out of 5 stars

So impressed with this company, I even forgot an item which they added to the order with no dramas, arrived in a couple of days and was exactly what they advertised. My new go to electronic supply sho... See more

Rated 1 out of 5 stars

If I could leave 0 stars I would. Purchased Satin Brass fittings and paid £16 delivery, took more time to arrive than is OK for the delivery charge. Arrived and they are labelled Victorian Satin Bra... See more

Company replied

Rated 5 out of 5 stars

We're very happy with the product selection and quality that we've ordered from RS Electrical Supplies. Our order was delivered promptly and we are impressed with the customer service.

Rated 1 out of 5 stars

Misleading advertising: Ordered VPAB4125BK, received VPAB412BK. Customer service admitted the advertised code was made up. Sent me 2 different products at double the price to build myself. Unfa... See more

Company replied

Company details

  1. Electronics Store
  2. Boiler and Heating Service
  3. Electronic Spare Parts and Components Store
  4. Lighting Store
  5. Security Equipment Store

Written by the company

Since the company was established in 1990 R.S.Electrical Supplies have become an efficient and reliable eletrical supplier to the trade and industry. We are proud to be part of a national consortium of buyers, the IBA, which enables us to offer customers the best prices on the market. With over 40 years eletrical experience we offer a friendly and helpful service to all our customers. We also offer a fast efficient delivery service and consider ourselves No 1 in our field.


Contact info

3.4

Average

TrustScore 3.5 out of 5

7K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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3.4

All reviews

(7,188)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

2 weeks and I’ve still not received my…

2 weeks and I’ve still not received my order! Customer service in no rush to sort this!

19 February 2023
RS Electrical Supplies logo

Reply from RS Electrical Supplies

Hi Lisa, We're sorry that DPD did not deliver your parcel, we have been working hard to get this resolved for you and we have given frequent updates of this to yourself.
A new order has been processed on a next day service as informed, please let us know if you have any problem receiving this.
RS Electrical Supplies

Rated 5 out of 5 stars

Happy customer

Bit of a delay writing this review due to new sockets and covers having just been fitted. Good quality items which look great now installed. Good communication regarding order status and speedy delivery. I wouldn't hesitate to order from this company again.

10 January 2023
Rated 5 out of 5 stars

First time user

First time I have used RS but will certainly have a look at thier prices when next looking for items as prices for this order saved me £s over other suppliers.

6 February 2023

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