RS Electrical Supplies Reviews 

7,188
•
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

So impressed with this company, I even forgot an item which they added to the order with no dramas, arrived in a couple of days and was exactly what they advertised. My new go to electronic supply sho... See more

Rated 1 out of 5 stars

If I could leave 0 stars I would. Purchased Satin Brass fittings and paid £16 delivery, took more time to arrive than is OK for the delivery charge. Arrived and they are labelled Victorian Satin Bra... See more

Company replied

Rated 5 out of 5 stars

We're very happy with the product selection and quality that we've ordered from RS Electrical Supplies. Our order was delivered promptly and we are impressed with the customer service.

Rated 1 out of 5 stars

Misleading advertising: Ordered VPAB4125BK, received VPAB412BK. Customer service admitted the advertised code was made up. Sent me 2 different products at double the price to build myself. Unfa... See more

Company replied

Company details

  1. Electronics Store
  2. Boiler and Heating Service
  3. Electronic Spare Parts and Components Store
  4. Lighting Store
  5. Security Equipment Store

Written by the company

Since the company was established in 1990 R.S.Electrical Supplies have become an efficient and reliable eletrical supplier to the trade and industry. We are proud to be part of a national consortium of buyers, the IBA, which enables us to offer customers the best prices on the market. With over 40 years eletrical experience we offer a friendly and helpful service to all our customers. We also offer a fast efficient delivery service and consider ourselves No 1 in our field.


Contact info

3.4

Average

TrustScore 3.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(7,188)

14 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

RS forgot to dispatch my order

RS forgot to dispatch my order. 7 days late, I contacted them and the operative said that the order had been dispatched and will arrive via Royal Mail. On enquiring when that item was dispatched, I was told "today".

As I needed this item for a job, I had to purchase the item elsewhere, so when this one finally arrives, it will be surplus to requirements.

15 March 2023
Rated 3 out of 5 stars

goods arrived on time

goods arrived on time - but our electrician notices that one of th eswitches had scoring on its face - as he was fitting them all that day it was too late to do anything about it. I guess it is not the fault of the supplier but that of the manufacturer.

7 February 2023
Rated 5 out of 5 stars

Very easy to do business with

Very easy to do business with, along with great prices and fast delivery. I will certainly recommend them as a go to supplier. I will definitely be returning when I need more product.

24 February 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look