It was better than I expected , particularly as it turned up in a pretty small flat box , and I expected it to be 5 ft tall. The instructions to put it together were rather minimal , from the Chine... See more
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Company details
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Present on the high street since 1872, Robert Dyas is one of the oldest and most respected retailers in the UK. Offering everything from home appliances to garden furniture, DIY essentials to cleaning solutions, we pride ourselves on an innovative and diverse product range delivered with outstanding customer service.
Contact info
1 St George's Rd,, SW19 4DR, Wimbledon, United Kingdom
- www.robertdyas.co.uk
No recent history of asking for reviews
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Replied to 99% of negative reviews
Typically replies within 24 hours
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Two chair patio set
Very happy with the delivery service (4 days). Furniture arrived in one box saving on unnecessary packaging. Only had to put table together which was a bit faffy but still didn't take long. Quality is excellent for price paid and it looks good too.
Excellent products delivered by an…
Excellent products delivered by an outstanding company. I will definitely be shopping with you again so thank you!
Quality of product well below what was…
Quality of product well below what was expected.
Ridge bar bowed, roof panels bowed , missing capping felt. General quality of panels poor. Facia panel split when fixing.
Instructions are poor do not relate to online video.
Had to substitute some of the timber and improvise to errect the shed.
If we had time we would have returned the whole order.

Reply from Robert Dyas
As always the staff in the salisbury…
As always the staff in the salisbury shop are 10+every time I shop there knowledge of the products is amazing
The service is second to none Thankyou
Recommend it 😊
All good, item as expected and no issues with the delivery. Very happy with this purchase.
Highly Recommended. Excellent Price & Service
Highly recommended. Excellent price and service. Ordering and checkout was easy. Delivery was tracked and arrived the next day. Great communications. I shopped around and Robert Dyas was the cheapest and with free delivery.
Delivery company let them down
The ordering process was quick and easy. Order was dispatched next day unfortunately the delivery service (EVRI) wasn't so good after 8 days still no sign of delivery. now 5 days overdue and still no information from EVRI. However Robert Dias were kind enough to refund me and cancel the order.
Parasol stand
You had what we wanted; it was heavy and a cheerful member of staff carried it to our car. Good service with a smile
Very good price and delivery quicker…
Very good price and delivery quicker than estimated
All good
All good, product as described at a very good price, delivery arrived on time.
Easy to order and collect and…
Easy to order and collect and competitive pricing
Delivery was terrible
Delivery was terrible, but customer service fixed it fast. Love the product
The politeness and helpfulness of the staff.
The politeness and helpfulness of the staff in the Woodley store is a really good reason to shop there.
I use the store because I am disabled and any help that I may require in never turned down.
Help is given to find products in store or advice on products themself.
Well done, Woodley
Kettle and toaster combo ordered and…
Kettle and toaster combo ordered and delivered in a few days. Well package and in excellent condition and the price was very competitive
Ordering was easy and when I went to…
Ordering was easy and when I went to the store my order was ready and it did't take long for the assistant to find it, couldn't fault the over all service
Brilliant service
Brilliant service. Ordered online and received updates on process. Delivered promptly.
Great product. Delivery spoiled it.
Ordered as it could be delivered just before we went away. Evri were the delivery company and despite having an email that they had received the order the day before due delivery, the order didn’t arrive. I called Robert Dyas to see if we could delay delivery until our return and was told they would contact Evri and try to organise this. I’ve had communication with Robert Dyas and their customer support have called me so can’t fault them, just the delivery company. Thank you Rober Dyas for being able to speak to a human being.
Quality of products is good
Quality of products is good, packaging was good and the delivery was excellent (came a day early).
Bistrot table and chairs
Ordered on line. Picked up the same day. All good
Very helpful staff and nothing was too…
Very helpful staff and nothing was too was too much trouble, very pleased
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