RideNow Powersports Reviews 

Terrible place. Tried charging me double the price of the bike plus an additional 2000 lie so they could pocket cash. Stay away from this place.

We were looking to sell our 2020 Kawasaki 1700 Valquero, we were told one price and made 2 trips there for them to look at it. Then the day we went to do the transaction they low balled us by $1000 saying because the tires that were on it weren’t factory tires. No they were better we told them. Since we needed to sell as we had just moved here etc. we sold it to them. 3 days later they have it listed for $$$$ more with those tires on it that they claimed had to be changed out. We will never recommend them or do any business with them ever again. “Crooks”

I have purchased 5 bikes from this company, 2 in Gainesville, 2 in Ocala, and 1 in Jacksonville on Blanding blvd. the first 4 were perfect, the 5th on however was far from acceptable.... I had just paid off one of the last dirtbikes and asked the sales crew to use that finance company and was informed i had to put down 4000.00. I said I had 1000.00 they suggested we try this program they had to help with down payments, called DIGNIFY. So I qualified for that loan as well and i bought the bike and left. The following Monday when I called the finance company I was informed the finance company didn't require any money down and that the dealership must have kept my 4000.00. When I called the dealer RIDENOW OF JACKSONVILLE,,,i was informed no one knew why I had to have such a large downpayment or where my money went or who we could ask,,,, I will never buy another bike from RIDENOW they stole my money , they're a bunch of crooks

ZERO STARS!! These people must only know motorcycles, because they did a horrible job on our Kawasaki KRX machine that was there for a warranty repair!!! First, they said we wouldn’t like the repair. (Hello, it’s unsafe without the repair. 🙄) Then, they kept the machine for almost 2 months. We get it back and stereo wires were left hanging everywhere. The vent tube was left sitting on the skid plate, which would have destroyed our machine if we went riding in mud/water. Bolts were missing from the heat shield, mud flaps, and they did not put oil back in the machine. Awful service and horrible job putting our machine back together!!!!! They should be ashamed!!🤬

BEWARE OF WOLVES IN SHEEPS CLOTHING!! Bought a Benelli TNT 135 from them have had nothing but issues with them since. Lied about having to take the GPS tracker off to get me a lower down payment after trying to hound me for a higher down payment for over an hour. However, it was in my initial paperwork of the bike that the GPS was supposed to be in there. Then took my bike back because the front wheel was improperly installed. They gave me nothing but troubles with that until I advised them that I was getting legal representation. Then he informed me that he would not only fix the front wheel of the bike but that they would also do the 500 mile service to make sure that I was a happy customer… unfortunately, this being my first bike, and me not thinking that I may be dealing with shady people I took his word for that….. long story short no service was actually performed and here I am with a warranty that is no longer valid because service wasn’t actually done when told it would and a knock in a motor that only has 2000 miles on it and was basically told that I have a $4500 lawn ornament now. Not to mention that when I first bought it, some of the bolts were coming loose and a couple of them were Fingertight. I took it to them to try to get them to tighten everything down and make sure everything was good to go a and they tried to charge me $125 for tightening everything down however, when I went out and looked at the bike and check those bolts all the ones that were Fingertight were still, Fingertight and never touched. I would highly suggest that you do not go to ride now in Gainesville and instead you make the 40 minute trip to the ride now in Ocala to make your purchase instead and save you a ton of hassle in the long run. This ride now is a franchise. It has nothing to do with the Ocala branch. The Ocala branch was professional informative. And all of their mechanics are certified. Most importantly, it was clean. I would suggest you stay away from the filthy scammers that work at this undeniably filthy run down shop.

They tried to charge me an extra $2000 for a older bike when competition is selling newer models cheaper. This is deceptive advertising and price gouging.

Went in to ride now of Gaineville florida. To price out can am trikes. Sales pushed and pushed to get me to buy a top line bike. Wanted 5500.00 down. Then switched things to make the sale. Price marked up to almost 18000.00 , with lots of Mark up add ons. Very unprofessional sales

This Company is a Fraud. They advertise items for sale that are not in stock commonly. Then they try to upsell you or charge you a Destination Fee of 100 bucks because they too lazy to keep the Store stocked! CANCEL THIS COMPANY. BUY CHINESE BIKES.

I normally don’t leave reviews because everybody has an off day, but this was more than that. I made an appointment one week in advance to purchase a watercraft that was listed on the website. I work construction and we work on Saturdays; I scheduled the day off of work. The unit was a brand new unit that was a leftover from the previous model year, so I was willing to drive 50 miles each way to pick it up. I confirmed the unit was available by sending a link to the website advertisement and they confirmed. I received a text the evening prior to my 9:15 am appointment asking me to confirm that I would be there, and I responded to it.
I loaded my trade into my truck in the morning, and I began driving to the store across town. 40 minutes later and a few miles from the dealership, I received a call letting me know that they couldn’t sell me the unit because it was missing parts, but they could show me other units. I turned around and went home.

Very deceptive dealership
My $2000 down payment was added to my total sale price on the first bike I purchased from them in 2021.Only noticed this after I paid off the bike. Went back to puchase another bike before I realized the shady contract. I was told I was approved for 0 down and a payment of 130 a month. Told to me by Alexia all I had to do was come down and sign the contract. Loaded my trade in bike and excitedly drove to there 22nd street location. I live an hour away so did everything online and over the phone to make sure my payment, trade in , and approval was done. When I arrived they switched sales person on me and said 240 a month and 2000 dollars down. I asked to talk to the original sales person and they told me she wasnt there as she walked right by me. They work as a team to deceive you buyers beware! Left there and went to Musselmen Honda and bought my bike from Shane. Told him my frustasion with Ride Now, and he infomed me that he quit working for them because of there shady business practices. Shane was straight up with me and is a honest salesman
he delivered on his word unlike Ridenow.

Bought 2023 Kawasaki Mule SX from Concord,NC facility in April. To date unit has been in shop for 2 months. One bright spot has been Dennis the service manager. He has tried his best to work with the manufacturer to get warranty issues fixed. The other management however a different story. No communication at all. Not one I’m sorry for your trouble. RIDENOW has one goal, to separate you from your money. This disabled Navy Vet intends to tell everyone he knows two things.

1. NEVER BUY FROM RIDENOW CONCORD,NC
2. NEVER BUY A KAWASAKI PRODUCT.

JTM

Here in Arizona they charge $599 doc fee. A great secretary making $30/hr needs to work 20 hours to do paperwork that we have all done at the DMV in 30minutes? 😂 they also charge $500 for dealer prep on a new bike - this is usually a 30min- 1 hour inspection and screwing undone parts and adding liquids. That’s more than surgeons make. Never never buy from these fools.

Overheard manager supporting racism in the workplace.

I live in SW FL and have been searching for a Yamaha boat for a few months. I decided to purchase from this location and have been so impressed with the customer service. From the moment I placed an inquiry on Boat trader till now. All I can say is WOW. I was so hesitant to make such an expensive purchase without seeing it, but TJ and his team have been wonderful. They have gone above and beyond to satisfy me and answer my questions. I could not be more pleased and I am in the Hospitality industry so I have been known to have extremely high standards. Well done to the team here. The experience has been amazing. Thank you.

I am a large car dealer. Brendan, apparently the sales manager, would be fired immediately if he worked for me. What an a hole how he treated my wife and I on the phone today. Just asked a simple question on the pricing. He immediately said we mark up all vehicles 4k. The one we where looking at was advertised on their website for 7950. First, that is false advertising, which is illegal. The markup they wanted is more than half the price. If I did that in my business I would be out of business. BTW found plenty of other stores very polite and willing to work with us. Lastly, he basically told us to f off and go somewhere else and hung up. Definitely do not recommend Ride Now SoCal in Vista. I can only imagine how their service is if they can't treat their customers with any respect at all.

Tony, WHO IS A part of their service team at Ride Now, has always spearheaded all of the work that I've had done on my bike over the pasta Years, has done a good job of coordinating the work and resolving any issues that develop, Thanks to Him and the service team, my bike is running extremely well. Thank You All. Keep up the great work.

Tried to buy a bike listed as 4974 Our Price...they wanted 6500 to buy the bike...excuses such as we had to change tires, caliper, etc. which added 850 then government taxes etc. they are worse than a car dealer...dont go near them

Bought a 2023 re 350 mc. Msrp 3999.99. Out the door price was 7200$. 3200 in dealer fees and tax. Even worse.come to find out to keep warranty they want 580$ for each service. 1 at 300m 1 at 1000m and then every 4000m. Horrible. This place is crooked as it gets. This was in Tallahassee fl. ill be dOing my own servicing warranty be danged. After a few years at that cost you have basically bought a new bike lol. Stay far away.Salesmen were friendly but if I was taking all your money I'd be all smiles as well.

After thinking about it, I decided that I really needed to write a review about how awful this motorcycle store is. As an example, when you are interested in testing out a new car, you make contact with the dealership and explain what your interests are. They tell you what they have (if you don't already know) and set up an appointment. Typically, when you get there the vehicle(s) are sitting out front all ready to go. You can drive whatever you like. When you complete your evaluation, if you are interested you then sit down and talk about a sale. I made the same arrangement with Ride Now on INA. But when I got there, it was like I entered an altered universe. As expected, the salesmen was there to eagerly great you, but there was no bike to ride. They wanted to whisk me away into the salesmen office to settle on a deal BEFORE I even took the bike out for a test ride. Moreover, while I can understand that you need to have the right apparel and helmet, they wanted MY insurance car for MY motorcycle. WHY? And the motorcycle, if we agreed on a price before hand, would need to go back into the shop for perhaps an hour to prep it for riding. I didn't set this up beforehand to have to sit in a dealership for half a day in HOPES of taking a test ride on a USED motorcycle. This approach is noting short of juvenile behavior. Turned out to be a complete waste of time for me. They need to value their customers more and figure out that all customers are not fools. I left, and will never return.

First, let me share the perspective I'm coming from: I'm a career financial journalist and former financial advisor. I write about loans all day long and know more about consumer financing than any non-lending person really should. That's why I CANNOT recommend stepping foot into a Ride Now dealership.

The price you see of a bike on their website is NOT the price you'll pay. Ever. I found a great little getaround bike (a 2022 Honda Navi). My spouse and I rode 'em in Costa Rica on vacation and thought they were fun. They had a 2022 with low mileage listed at $1699. Decent price! I thought this was a bike I could get out the door for maybe a bit over $1800 including TTL and some processing fees. I was right -- UNTIL the finance guy quoted me some figure above $3200.

JD Power value on this thing is $1630 on the high side, so why on god's green earth would I pay TWICE book for a $1600 bike? Well, my friend, it's called BS dealer fees. I was quoted over $600 "make ready" on the bike ("includes an inspection and checking oil levels" etc. to make sure your 1-yo bike is safe to ride) PLUS $599.95 in doc fees. Like, honey, that's more than my hourly rate and I ain't cheap, but 20 minutes of my time at the DMV and one form sure don't equate to $599.

I was explicitly told that these are "fixed costs" and charged on every vehicle, and can really add up on small bikes like the one I was looking at. The FEES were nearly as much as the bike! And sure, dealerships need to make money. Yay capitalism. But the average dealer doc fee on a CAR in AZ is roughly $499. C'mon. Another $100 for a used two-stroke bike?

And look, I'm a savvy consumer who knows a bad deal when I see one. I teach consumers how to avoid bad deals FOR A LIVING and want people to get what they want, at the best price and from the best source.

When this guy said he'd call me if they could get to my $1800 out the door, I said PASS. They've lost my business because it's insulting to play this back-and-forth with me. They knew my price and if they couldn't get it to me on the 2nd call, they've wasted my time and I'll keep looking. There is no reason at all to pay twice book value on a bike when you can have a bike shipped from anywhere in the country to your doorstep -- and likely skip the doc fees and "make ready" fees altogether if you go to a private seller. BTW, I paid $600 to have my 2022 Honda Rebel 300 ABS shipped enclosed transport from a dealer in Paris, TX to Tucson in December 2022.

So, whatever bike you're looking for, go sit on it at Ride Now. Look at options. Get your perfect ride under you and take the time to figure out what you want. And then go buy it from a private party (w/a mechanic's inspection, and yeah, you should pay for that) or a dealership that won't charge you ridiculous "fixed" dealer fees.

If I'd read the TrustPilot reviews before I inquired on this bike, I likely wouldn't have. Now, you don't have to waste your time.