As always with Richer Sounds my interaction was gold medal standard. Expertise, genuine friendliness and a clear desire to assist in anyway possible. I had an enquiry about a new cassette player that... See more
Company replied
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As always with Richer Sounds my interaction was gold medal standard. Expertise, genuine friendliness and a clear desire to assist in anyway possible. I had an enquiry about a new cassette player that... See more
Company replied
Had issues with DPD delivery and conflicting messaging from them but they were sorted by the store manager and I picked up the headphones as planned from the store. I had good service from the store... See more
Company replied
The Richer Sounds staff at Weybridge are so helpful. Response to initial email within hours and good communication going forward. They tested my existing AV amp on their TVs and confirmed what I tho... See more
Company replied
Richer sounds employee went above and beyond to help. He managed to do an awesome price match on an awesome product and left me feeling very well looked after. The delivery was very efficient and the... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
64 Church Street, KT13 8DL, Weybridge, United Kingdom
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Incredibly helpful and knowledgeable staff who were a pleasure to deal with.

Reply from Richer Sounds - Weybridge

Reply from Richer Sounds - Weybridge
The staff at Richer Sounds Weybridge were very knowledgeable and helpful.

Reply from Richer Sounds - Weybridge
Great customer service.
Perfectly tailored to my budget and needs

Reply from Richer Sounds - Weybridge
As always with Richer Sounds my interaction was gold medal standard. Expertise, genuine friendliness and a clear desire to assist in anyway possible. I had an enquiry about a new cassette player that was available to pre-order. I had a few technical questions that were clearly answered with confidence and product knowledge. On the back of that clarification, I have preordered the cassette player and look forward to receiving it on its release day. Service at its very best.

Reply from Richer Sounds - Weybridge
Staff in the weybridge store were charming and helpful, I was simply picking up an online order, but it was far more enjoyable than scanning a code on a vending machine! Thank!

Reply from Richer Sounds - Weybridge

Reply from Richer Sounds - Weybridge

Reply from Richer Sounds - Weybridge
Friendly and knowledgeable
Staff willing to go the extra mile highly recommended

Reply from Richer Sounds - Weybridge
Had issues with DPD delivery and conflicting messaging from them but they were sorted by the store manager and I picked up the headphones as planned from the store.
I had good service from the store many years ago too and that's why I went back to them this time. Plus the convenience of close parking that's not too expensive.

Reply from Richer Sounds - Weybridge
I had a problem with a blown/burned out speaker. A quick listen in the shop confirmed it. No problem said the manager and a new set of speakers arrived the following morning

Reply from Richer Sounds - Weybridge
Richer sounds employee went above and beyond to help. He managed to do an awesome price match on an awesome product and left me feeling very well looked after.
The delivery was very efficient and the richer sounds 6 year guarantee makes me feel like I have true peace of mind.

Reply from Richer Sounds - Weybridge
The Richer Sounds staff at Weybridge are so helpful. Response to initial email within hours and good communication going forward. They tested my existing AV amp on their TVs and confirmed what I thought and gave great advice. No charge for that. Amazing customer support.
Helped me chose my next AV receiver which so far I very happy with (only had a week - still finding features! )

Reply from Richer Sounds - Weybridge
Such helpful advice at the Weybridge store. They were really helpful in guiding us to the best television and wall bracket for our needs. We are delighted with both. Delivery was arranged with ease and on time, brilliant service. This is why we use the Weybridge store and do not go online.

Reply from Richer Sounds - Weybridge

Reply from Richer Sounds - Weybridge
I purchased a sound system from the Weybridge store.
Great service and the staff knowledge and insights of the various systems available made it easier to make a more informed choice of which system to buy.

Reply from Richer Sounds - Weybridge
Fantastic advice & assistance from Tom (& Stuart?) in Richer team in Weybridge.
Love the new LG.
Only thing I would say is the sound volume really not great at all. These new thin TVs need to come up with a solution for this.
Or offer an inclusive deal with soundbar?

Reply from Richer Sounds - Weybridge
Great service. Not only did Richer Sounds match a better price they undercut it by £5

Reply from Richer Sounds - Weybridge
Really helpful and knowledgeable people. Good experience all-round.

Reply from Richer Sounds - Weybridge
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