Having decided to change my television I visited the R/S website to see what was available and decided on a LG OLED48G6. After price matching with other outlets I found that the R/S deal was f... See more
Company replied
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Excellent service as usual. Everything on the website is good quality and competitively priced - just need to decide the most appropriate at a price I can afford. All items offered are of good quali... See more
Company replied
As always Richer Sounds are brilliant. From ordering online and using the VIP club to communications and delivery feeling like a personal service. Delivery was super fast too Always use RS u... See more
Company replied
Delivery was faster than stated. Clearance tv looks like it has only been opened and returned- plastic covering was still on and accessories still in their packaging. After sales team were great on an... See more
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Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
3 - 4 Hankey Place, SE1 4BB, London, United Kingdom
- 0333 900 0065
4.9
Excellent
21K reviews
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Samsung 990f soundbar
Excellent service product was delivered on time and as described
Really happy with my purchase and great after service from the Brighton branch
6 August 2026
Reply from Richer Sounds - Websales
Thanks for your great feedback and for supporting local business.
Reply from Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
knowing ive dealt with tou before and…
knowing ive dealt with tou before and had no problems
3 August 2026
Reply from Richer Sounds - Websales
Thank you for your 5 star review!
Great range of products and easy to use…
Great range of products and easy to use website. Delivery was incredibly speedy too!
Any time I need to purchase electronic goods always choose Richer Sounds.
5 August 2026
Reply from Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
As always Richer Sounds are brilliant
As always Richer Sounds are brilliant. From ordering online and using the VIP club to communications and delivery feeling like a personal service.
Delivery was super fast too
Always use RS unless I see silly deals elsewhere, just know from experience there a company you can trust !!
Thanks RS - Give it 5ish years till I order again as long as the Boss approves of course :-)
5 August 2026
Reply from Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
It’s good to buy from a well…
It’s good to buy from a well established company that you know you can rely on and ready to give after sales service if needed,
I brought a refurbished Manhattan freeview box and am happy with it.
5 August 2026
Reply from Richer Sounds - Websales
Thanks for your great feedback and for supporting local business.
Reply from Richer Sounds - Websales
Thank you for your 5 star review!
Reply from Richer Sounds - Websales
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Tv LG
Sure. “Dear team, I would like to express my complete satisfaction with my recent purchase. The product was delivered in an impressively short time, and the packaging was neat and secure. I truly appreciate the professional and prompt responses from your team. Thank you for your excellent service.”
5 August 2026
Reply from Richer Sounds - Websales
Thanks for your 5 star review, we look forward to seeing you again next time
Easy to place order online.
Easy to place order online.
Items delivered as promised.
Problem free.
6 July 2026
Reply from Richer Sounds - Websales
Thanks for the feedback and for the positive rating. We hope you enjoy the new purchase!
The Customer Experience team
Quality products at competitive prices…
Quality products at competitive prices with excellent customer service and great communication.
I know where to look in the future.
3 August 2026
Reply from Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Reply from Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Easy to order item required
Easy to order item required. Prompt next day delivery in the time spots given,regular email updates. Members of our family have purchased from Richer Sounds several times now. Very Happy with the service recieved.
5 August 2026
Reply from Richer Sounds - Websales
Thank you for your wonderful feedback
Excellent website
Excellent website, easy to navigate, always have what I require. Been using you guys for years, I bought all my HiFi separates from your Romford Branch in person back in 2018. All still perfect.
5 August 2026
Reply from Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Reply from Richer Sounds - Websales
Thank you for your 5 star review!
Richer Sounds Beats The Competition
As always Richer Sounds go that extra mile on price and customer service. Pleased with purchase with great delivery communication from BJS the delivery partner they use. Very easy transaction 10 out of 10
3 August 2026
Reply from Richer Sounds - Websales
Thanks for your 5 star review, we look forward to seeing you again next time
Professional Service
Good buying experience via web and delivered on time as expected. Better than many others!
4 August 2026
Reply from Richer Sounds - Websales
Thanks for your feedback, great to read you were happy with our service.
Richer Sounds have always been and…
Richer Sounds have always been and continue to be a brilliant company. Excellent value, amazing warranty and great service.
4 August 2026
Reply from Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Exact TV we were after at the best…
Exact TV we were after at the best price we could find. Delivery was a few days earlier than expected which was a bonus. Excellent experience end to end.
4 August 2026
Reply from Richer Sounds - Websales
Thanks for your 5 star review, we look forward to seeing you again next time
Always easy to deal with Richer Sounds
Always easy to deal with Richer Sounds, great products that are well priced.
5 August 2026
Reply from Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
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