I love Richer Sounds. The team ara always so helpful and knowledgeable. They always seem pleased to help you with your purchase. I always choose in store collection as they are pleasure to... See more
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Being able to audition the Equipment in store. Friendly and knowledgeable staff. I was interested in the Yamaha r-n600a and it's functions. The staff were very helpful though to fully demonstrate... See more
Company replied
Ordered online, items arrived at the Preston store the following day, and I picked up the items at the weekend. The staff are knowledgeable and helpful, and I will be using the Preston store again fo... See more
Company replied
Friendly and knowledgeable staff. Did not try to sell the TV. Explained and demonstrated the model we finally selected and checked for the best deal. Warranty explained and no action required on our... See more
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Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
10 Church Street, PR1 3BQ, Preston, United Kingdom
- 0333 900 0080
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Excellent knowledgeable service
Excellent knowledgeable service. Tv arrived as promised. All good.

Reply from Richer Sounds - Preston

Reply from Richer Sounds - Preston
These guys in Preston really go above &…
These guys in Preston really go above & beyond with great knowledge & advice extremely helpful & nothing is to much to ask with the guys in the shop I’ll definitely be using them in the future & would highly recommend them to anyone

Reply from Richer Sounds - Preston
Expert advise in chosing the right TV
Expert advise in chosing the right TV
For my room.
Very helpful and fast delivery.

Reply from Richer Sounds - Preston
Cannot improve on the best.
Over the years we have always purchased our TV's from you. Richer Sounds give excellent service with good after sales service.
Excellent delivery service too keeping us up to date with delivery time.

Reply from Richer Sounds - Preston
Attentive staff always looking to help…
Attentive staff always looking to help you with getting the right equipment and at a good price.
My first place of call when it comes to buying AV equipment

Reply from Richer Sounds - Preston
Great service
Great service. The manager came out to give us advice on the surround sound system and provided different options to suit our budget. Also recommended an all in on one soundbar that was in the clearance for another room, and it is great too. Staff and service were excellent overall, and the cinema system was delivered on time. It's now set up and is working really well. A huge improvement on what was there before.

Reply from Richer Sounds - Preston
Helpful staff in store which made our…
Helpful staff in store which made our subsequent order via phone through the store really straightforward

Reply from Richer Sounds - Preston
Brilliant advice & service
The staff couldn’t have been more helpful. James gave us great advice on choosing the best sound system, set it up for us to experience and even drew us a wiring diagram to help us set it up at home. He even tested our old record player for us. Superb advice and customer service. Thank you!

Reply from Richer Sounds - Preston
Absolutely the best
After experiencing Richer Sounds sales expertise on our last purchase, when we needed a TV for my elderly mum, I knew there was nowhere else to go for the best sales service and advice than Richer Sounds Preston. Their knowledge, advice, before & after sales service and their genuine wish for a positive customer experience is refreshingly different from experiences in other larger mainstream stores. Pay Richer Sounds a visit….. you won’t be disappointed.

Reply from Richer Sounds - Preston
Helpful and knowledgeable staff
I visited the Preston shop and appreciated seeing actual TVs and the help offered by Matt. Speedy delivery when I ordered online.
Thanks

Reply from Richer Sounds - Preston
wide choice
wide choice and price range. Found just what I was looking for. Delivery was fast. Would recommend A+

Reply from Richer Sounds - Preston
Attention to detail and ensuring they…
Attention to detail and ensuring they understand the Customer’s requirements.

Reply from Richer Sounds - Preston
Richer Sounds, Preston, are sound. !
We went into Richer Sounds, Preston, looking for advice on TV soundbars. Matt was fantastic, courteous & patient. We were looking primarily for tv soundbars experience but also some separate music experience. We knew nothing about soundbars. Matt explained the different options and demo’d them all. We were delighted to buy two Polk Signa 2 soundbars. These were dead easy to set up at home and give us fantastic sound at an unexpectedly affordable price point. We will definitely return for future picture or music tech and we would fully recommend Matt & the team at Richer Sounds, Preston, without reservation. Thanks Matt 👍.

Reply from Richer Sounds - Preston
I went into Richer sounds looking for a…
I went into Richer sounds looking for a set of speakers for my hifi system. I was given excellent advice on what to buy and did so , and am now enjoying my new sound system thanks to the Richer Sounds team who gave me such expert advice. I will be back again in the future for my next project.

Reply from Richer Sounds - Preston
Fantastic service....extremely…
Fantastic service....extremely informative...Howie was just amazing ....patient....knowledgeable...and sorted exactly what we needed ....would recommend any time

Reply from Richer Sounds - Preston
It was completely effortless and of course cheaper
It was completely effortless!
I went to Curry's for the same TV they told me I couldn't have a delivery on a Saturday! I had to pay delivery with 5 year Guarantee for £300
I got my money back and started my search on the internet! I can show you both receipts!
I found Richer sound, within 15 minutes I bought my TV £400 cheaper, The sales assistant in the Preston store was amazing on the phone, I also got a projector free of charge, delivery FOC the next day which was a Saturday when I wasn't working, 5 year guarantee FOC! I wont shop anywhere else again! Thanks so much

Reply from Richer Sounds - Preston
Knowlegeable and helpful staff
Knowlegeable and helpful staff. Explained all options offered advice and as I needed a new stand showed me different options includi g a stand that fixed to back of tv whoch would then rest on existing tv stand.

Reply from Richer Sounds - Preston
I sent an email to the Preston shop…
I sent an email to the Preston shop asking for their best price for a SAMSUNG TV and Recorder and player.
Howie answered my email with good prices so we went into the shop to ask advice on both.
We bought the tv and saved money on the recorder and player separately.
We have always bought from RICHER SOUNDS because they are the experts. GOOD KNOWLEDGE.

Reply from Richer Sounds - Preston
Very impressed by the service by all…ch
Very impressed by the service by all aspects of purchase of tv
The delivery was excellent was notified of time of delivery and Trev was very helpful answered a few questions I put to him
Top marks and am absolutely delighted with my two tv

Reply from Richer Sounds - Preston
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