Received our delivery today with Mark and Trav, excellent communication as they called 20 minutes before. They brought the tv right into the house and even gave my husband some tips. Even made a fuss... See more
Company replied
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Received our delivery today with Mark and Trav, excellent communication as they called 20 minutes before. They brought the tv right into the house and even gave my husband some tips. Even made a fuss... See more
Company replied
Great experience with Richer sounds delivery team. Warwick and Rob were really friendly and helpful with the delivery itself, but they went above and beyond giving me lots of installation tips for put... See more
Company replied
Tracey and Paul arrived on schedule to deliver my Sony TV from Richer Sounds. They checked the box for any damage, took photographs and kindly lifted my old heavy TV off the sideboard and onto the flo... See more
Company replied
The two people who delivered our TV were very courteous and carefully delivered the goods in a timely manner. We were kept well informed of progress and even got a phone call when they were 15 minut... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, United Kingdom
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Justin at the shop was extremely helpful in letting me know what my best options were based on how much I was willing to spend. Thank you very much Justin, I will definitely come to you next time I need anything. Karol and Paul also did an amazing job with the delivery, they gave me an estimated 20 minute period and they were there just as promised. The service was smooth and excellent , they even offered to fix it for me. Richer sounds, you have the best guys on the job. Thank you all.

Reply from Richer Sounds - Distribution
Great company to deal with, no fuss, just get the job done as it should be.. Pain free delivery from Gareth and Mark who rang half an hr b4 they arrived.

Reply from Richer Sounds - Distribution
Thanks to Gareth and Mark for a smooth delivery and on time. Great service from ordering to delivery

Reply from Richer Sounds - Distribution
Faster than expected delivery from Richer Sounds. On the day delivery communication great. Gareth and Mark very professional and friendly. Overall I'm happy.

Reply from Richer Sounds - Distribution

Reply from Richer Sounds - Distribution
Trav and Rob from Richer Sounds delivered speedily and fuss free, gave me all sorts of good advice generally and got my new TV to me in mint condition. Couldn't ask for a more capable outfit to look after what is a high spend for me, and was especially pleased that the boys were from Richer themselves rather than a third party that might have felt less invested.

Reply from Richer Sounds - Distribution
The two delivery men was fantastic. They took my 65 inch tv upstairs for me which made it easier . 😀

Reply from Richer Sounds - Distribution
Delivered on time and good communication

Reply from Richer Sounds - Distribution
The delivery was 10/10.
I wasn't in but managed to arrange my mother to come round to take the delivery. She said they was fantastic and she also commented that one of the guys delivering was "a bit of a dish" 😂. Thank you for making it such as smooth transaction.

Reply from Richer Sounds - Distribution
Excellent delivery from Gareth & Mark, they phoned to let me know they were on there way and was very pleasant and polite when they arrived.

Reply from Richer Sounds - Distribution
Tv delivered on time with Trav and Rob phoning beforehand to say they were on their way. Very polite and courteous.

Reply from Richer Sounds - Distribution
My new TV arrived in the time slot as stated in the email. Rob and Trav rang to say they were 30 mins away . Look forward to using my new tech. Thanks Richer Sounds who are spot on as always. I've bought tech from them for 25 years now.

Reply from Richer Sounds - Distribution
Zak and Ian delivered my new tv, they were prompt, courteous and kept me in the loop every step of the way. An excellent service all round.

Reply from Richer Sounds - Distribution
Rob & Trav were excellent. I received a text the day before giving a time slot and a phone call shortly before arrival. They were very helpful and polite and had a friendly manner. Cannot fault them.

Reply from Richer Sounds - Distribution
Terrific service. The sales assistant, Alex, sourced me a TV from another shop when the model I wanted was not available at Sheffield or from another store. He also chased up delivery for me the following week, liaising with the other shop.

Reply from Richer Sounds - Distribution
Trav and Rob were excellent delivered on time and were very friendly and helpful

Reply from Richer Sounds - Distribution
Trav and zRob were great. Offered to help moving other stuff out of the way.

Reply from Richer Sounds - Distribution
Karol and Paul were excellent all round - very friendly and helpful. Princess (my Akita) was very excited and got lots of fuss and attention from Karol!

Reply from Richer Sounds - Distribution
From ordering to delivery, everything was a smooth process. The delivery man (Gaz), awesome and friendly gentleman. Even asked if he should take his shoes off before entering the house. Small gestures like this make a huge difference. Wry polite, with a smile from arriving to leaving. Richer sounds are amazing. To deal with and to purchase from. Top rated

Reply from Richer Sounds - Distribution
Delivery was great. Phoned me 30 mins before they were coming. Gareth and Mark did a great job. Took tv upstairs as well. Nice work

Reply from Richer Sounds - Distribution
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