Ricardo Reviews 

they have many problems in different areas that must be improved otherwise the platform will definitely fall

Very unintuitive service, I'd recommend not using it unless you really know what you are doing. Go with Tutti or Facebook Marketplace instead.

The key thing about Ricardo is that the sale is legally binding. I was forced to sell an item way below its true market price, while having offers for it for a much better price on another platform.

I find it difficult to be able to change messages to my potential customers if I have written a mistake.

I like Ricado. It helped me a lot. And only when you sell something you need pay. Very very good. The Best thing is ricado have many people buy something.

Very complicated to update my IBAN niumber and still
Not done. It is also clear on my Bank Statement because it is documented on Bank Statement itself!
Current/New and Old IBAN!

Avoid this place. I have been for many years on this platform, and paid easily CHF 1000s of sales provision. However, now with the changes, it became impossible to sell anything serious. If there is any problem, emails are not answered, and you have to pay CHF 1 per minute to call them!? Just to tell you they cannot help you. What happened Ricardo? It used to be such a nice platform.

5 stars, except everything has gone downhill the past couple years. I know a few people who used to work for Ricardo, and they made great strides toward a better design, navigation, ratings, search, etc. But those people left the company, and then, they shut down auto-Ricardo. No more car sales. Then their customer service stopped responding. No they’re stopping credit cards. Bad to worse. Shame.

Rip-off App, which makes you bid unintentionally while surfing. Please beware of this portal, because they are buyer unfriendly, with poorest possible service / support. Their job finishes with users logging into their App and by mistake putting a finger on Bid button (hard to avoid). Afterwards, you are thrown to hungry sharks!

Unfortunately it is kind of sad it has come to an end. Scammers and more scammers appear every day, death threats received among others, reporting them doesn’t do anything and who in the end gets blocked is yourself. Used to be good, now it’s just a scammer platform that doesn’t give a damn about the legitimate customers. I’ll be writing an article to the media regarding my experience that for the past couple of months have been just unbelievably ridiculous. Be fair and get banned, be a thief and get rewarded, that’s their motto.

My offer was stopped suddenly By Ricardo after one day, when I was in the middle of discussion with a potential buyer, and I was asked to make a proof of the photo lens which I was trying to sell, lens which I bought 6 years ago and which are not such a big value. Is not like selling a car or a house. I found this really stupid. If they really want a proof, they could ask in advance, not suddenly in the middle of the process.

Used to be great - but since a couple years has been going down the drain. Worst customer service - not really caring or reading their eMails - as long as they can keep increasing their fees and make you pay more to sell your things

Have been member of Ricardo for a very long time. Have only lived good expériences. Honesty has always been and still is which ist he philosophy of Ricardo. Bravo Ricardo!!

Strange marketplace for members from Switzerland and more or less 5 other contries (Germany, France, Spain..) of the world only. Any reasons?

Ricardo.ch is always a big help for most online sellers. There are most of the time positive outcomes to both parties sellers and buyers. My recent experience was just a real extra ordinary which didnt work out well. But staffs of Ricardo.ch have provided a very good guidelines to sort out this negative transaction. They have been very supportive with all their best to reach out their customers in a situation like what i had. Thank you guys! Keep up your good work!!

A+++++ Super portal, great support service.

Be careful when buying on Ricardo.ch While most sellers are honest and transactions go smoothly, there are unfortunately a few who sell copies which they pass of for originals. When I complained to Ricardo, they upheld the right of the seller to sell an item that I discovered was a copy When I refused to pay, I, not the seller, was penalised.

This company is a scam. When you sign up, you need to submit all kinds of personal information, including copies of your ID. After I posted a six year old laptop for sale, they blocked my account accusing me of "suspicious activities" (whatever that means), and wanted to see the receipt of the computer to prove that I own it, plus one more time my ID. Extremely unpleasant experience. Stay away.

Not for people outside of Switzerland.

I was buying for the first time on this website, they accepeted my request to join knowing I am from the UK.

Now, nowhere is it mentioned the delivery charges refer to Switzerland only. Upon winning the auction I payed my dues, only to be contacted by the vendor with a request of 32 extra CHFs ...an increase of 30% on my purchase. I tried to cancel the purchase with Ricardo, they said that as the prices are in CHF clearly delivery refers to Switzerland only. I found that hilarious as I normally bid on Catawiki in Euros and never had a problem! So, no real customer service there, my bank has had to step in and get my money back.

Practically the only option to sell something through an auction in Switzerland. 9% commission is however quite outrageous.