I ordered 3 tops about 1 month ago the parcel arrived today with just 2 tops in it the service had been terrible no communication about delay to tops. My order number is 14428 can you let me know if... See more
Retrosoccerkits
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See what reviewers are saying
I love the 89/90 West Ham kit received and can finally forgive my Mum for throwing away the original! There were issues with receiving the order which I understand to be a Royal Mail error. I prov... See more
Great Kits. Purchased a retro Liverpool and multiple US jerseys. Sure, delivery was a bit delayed, but that was expected, their website clearly stated they were relocating their warehouse. Overall, gr... See more
* Dodgy shipping practices * Knock-off gear, that looks like rejects at best * Zero customer service I'd read the terrible reviews before ordering, but decided to still give these a try with t... See more
Company details
Written by the company
Please use the 'contact us' page for order enquiries not through our email address as this will not be seen. Thanks!
Contact info
United Kingdom
- james@retrosoccerkits.co.uk
- www.retrosoccerkits.co.uk
AVOID
I bought an item from this website for my son's birthday, it never came on time, I messaged them on there advised email address, which by the way starts 'donotreply.' which obviously isn't a good start as any email sent will just be ignored. Got no reply obviously. So I've had to raise a claim through PayPal, which I luckily paid through. AVOID
AVOID
AVOID! Bought 3 tops which took 2-3 weeks to arrive. XXL which is a lie, the fit is more medium than XXL. Trying to return my items, have received no response from them in over 2 weeks. Doesn't state anywhere how/where to return the items to. Absolute shambles, I advise anyone to stay away!
SCAMMERS AVOID
ABSOLUTE SCAMMERS AVOID !!!
GIVIEN TRACKING NUMBER BUT IT NEVER CHANGES!! PLEASE READ THE REVIEWS AND KEEP WELL AWAY FROM RETRO KITS!!
Still waiting for a shirt i ordered 6…
Still waiting for a shirt i ordered 6 weeks ago. Shocking/no customer service and sounds like this is a scam website. Avoid at all costs.
AVOID
This company is a scam. Have taken order & payment , order not arrived but parcel is untrackable at Royal Mail / Parcel force as they are using out of date tracking numbers , untraceable and company website has now been taken down.
Email address for soccer kits not working.
GRRRRRRRRRRR
I’ve ordered 3 retro tops 10 days ago…
I’ve ordered 3 retro tops 10 days ago and nothing has been updated with Royal Mail , I’ve tried to email retro soccer kits but no customer service available . My order number is 14896 I just need some answers asap
Scammers - AVOID
* Dodgy shipping practices
* Knock-off gear, that looks like rejects at best
* Zero customer service
I'd read the terrible reviews before ordering, but decided to still give these a try with the security of Paypal, who eventually recovered my money for me.
My advice to anyone else is AVOID retrosoccerkits.co.uk, they are just awful.
B******s took my money and run
Ordered 3 shirts off this company a week ago, now the website has been taken down and the email address doesn't work, got no way of getting in contact with them. Royal mail just say they're expecting my package. Looking like I've been scammed just like alot of other people on here. 😡
Very Good quality at a very good price
Very Good quality at a very good price. I will be ordering more. And arrived in good time.
Quality is superb
Quality is superb! Communication of customer service is basically non existent and the delivery times of 5 days are not accurate on the website. If you’re ok with waiting around 2 weeks, they’re great shirts!
Very disappointed
Very disappointed, been trying to contact them numerous times over sending me a shirt what is the wrong size, all I want is an exchange NOT A refund, its frustrating, as there no contact number, don't know where to go from here, just sending email after email no reply 😡😡😡
My order finally arrived after 3.5…
My order finally arrived after 3.5 weeks of no communication.
Nice Jersey though, good quality.. I love it
Fantastic football shirts
Fantastic football shirts
Fast delivery
Will be ordering again
Top quality 👍👍
Received my order yesterday after…
Received my order yesterday after waiting over 2 weeks. Order came with marks over the front of it. Shirt is see through, quality is awful. No way of getting in contact with company. Looking to speak to someone from the company!
Still waiting for the top I ordered for…
Still waiting for the top I ordered for my son’s birthday nearly 3 weeks ago. I’ve filled the customer contact form in 3 times but have yet to receive a reply! It’s been showing as dispatched to Royal Mail for a fortnight but they are still waiting for it. Frustrating that there’s no customer service telephone number. This is now too late for his birthday so doubt I’ll be ordering from them again.
Really happy with the service and…
Really happy with the service and product is excellent
Great quality and excellent delivery times.
Great quality, couldn't believe how good they were in truth.
Really great service and delivered in a timely manner.
Would 100% recommend and will be back in the future.
Where are my football kits??
Where are my football kits??? Its been nearly THREE weeks. I ordered 4 tops in good time for my twin sons birthdays and no sign yet. No response to numerous emails and social media messages either. I have a tracking number but it seems that Royal Mail are still waiting to receive the package too.
Please sort out your customer service. I really hope that when they do finally arrive, I can increase the score. For now though, no tops, no talk, so no top marks for this company.
Only wish I had read reviews before…
Only wish I had read reviews before placing an order. Waiting over 2 weeks for order to arrive with no communication from company even though I have emailed them numerous times. This was a birthday present which has missed the birthday! Not impressed with overall service and lack of customer communication.
Ordered on 31st of march got tracking…
Ordered on 31st of march got tracking number 3rd of April order number 14637
Just want to know what’s happening with my order as was supposed to be a gift
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