Retrosoccerkits 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

I ordered 3 tops about 1 month ago the parcel arrived today with just 2 tops in it the service had been terrible no communication about delay to tops. My order number is 14428 can you let me know if... See more

Rated 4 out of 5 stars

I love the 89/90 West Ham kit received and can finally forgive my Mum for throwing away the original! There were issues with receiving the order which I understand to be a Royal Mail error. I prov... See more

Rated 5 out of 5 stars

Great Kits. Purchased a retro Liverpool and multiple US jerseys. Sure, delivery was a bit delayed, but that was expected, their website clearly stated they were relocating their warehouse. Overall, gr... See more

Rated 1 out of 5 stars

* Dodgy shipping practices * Knock-off gear, that looks like rejects at best * Zero customer service I'd read the terrible reviews before ordering, but decided to still give these a try with t... See more

Company details

Written by the company

Please use the 'contact us' page for order enquiries not through our email address as this will not be seen. Thanks!


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

AVOID

I bought an item from this website for my son's birthday, it never came on time, I messaged them on there advised email address, which by the way starts 'donotreply.' which obviously isn't a good start as any email sent will just be ignored. Got no reply obviously. So I've had to raise a claim through PayPal, which I luckily paid through. AVOID

6 April 2024
Unprompted review
Rated 1 out of 5 stars

AVOID

AVOID! Bought 3 tops which took 2-3 weeks to arrive. XXL which is a lie, the fit is more medium than XXL. Trying to return my items, have received no response from them in over 2 weeks. Doesn't state anywhere how/where to return the items to. Absolute shambles, I advise anyone to stay away!

25 April 2024
Unprompted review
Rated 1 out of 5 stars

AVOID

This company is a scam. Have taken order & payment , order not arrived but parcel is untrackable at Royal Mail / Parcel force as they are using out of date tracking numbers , untraceable and company website has now been taken down.
Email address for soccer kits not working.
GRRRRRRRRRRR

16 April 2024
Unprompted review
Rated 1 out of 5 stars

Scammers - AVOID

* Dodgy shipping practices
* Knock-off gear, that looks like rejects at best
* Zero customer service

I'd read the terrible reviews before ordering, but decided to still give these a try with the security of Paypal, who eventually recovered my money for me.

My advice to anyone else is AVOID retrosoccerkits.co.uk, they are just awful.

23 April 2024
Unprompted review
Rated 1 out of 5 stars

B******s took my money and run

Ordered 3 shirts off this company a week ago, now the website has been taken down and the email address doesn't work, got no way of getting in contact with them. Royal mail just say they're expecting my package. Looking like I've been scammed just like alot of other people on here. 😡

22 April 2024
Unprompted review
Rated 4 out of 5 stars

Quality is superb

Quality is superb! Communication of customer service is basically non existent and the delivery times of 5 days are not accurate on the website. If you’re ok with waiting around 2 weeks, they’re great shirts!

18 April 2024
Unprompted review
Rated 1 out of 5 stars

Very disappointed

Very disappointed, been trying to contact them numerous times over sending me a shirt what is the wrong size, all I want is an exchange NOT A refund, its frustrating, as there no contact number, don't know where to go from here, just sending email after email no reply 😡😡😡

2 April 2024
Unprompted review
Rated 1 out of 5 stars

Received my order yesterday after…

Received my order yesterday after waiting over 2 weeks. Order came with marks over the front of it. Shirt is see through, quality is awful. No way of getting in contact with company. Looking to speak to someone from the company!

17 April 2024
Unprompted review
Rated 1 out of 5 stars

Still waiting for the top I ordered for…

Still waiting for the top I ordered for my son’s birthday nearly 3 weeks ago. I’ve filled the customer contact form in 3 times but have yet to receive a reply! It’s been showing as dispatched to Royal Mail for a fortnight but they are still waiting for it. Frustrating that there’s no customer service telephone number. This is now too late for his birthday so doubt I’ll be ordering from them again.

17 April 2024
Unprompted review
Rated 1 out of 5 stars

Where are my football kits??

Where are my football kits??? Its been nearly THREE weeks. I ordered 4 tops in good time for my twin sons birthdays and no sign yet. No response to numerous emails and social media messages either. I have a tracking number but it seems that Royal Mail are still waiting to receive the package too.
Please sort out your customer service. I really hope that when they do finally arrive, I can increase the score. For now though, no tops, no talk, so no top marks for this company.

15 April 2024
Unprompted review
Rated 1 out of 5 stars

Only wish I had read reviews before…

Only wish I had read reviews before placing an order. Waiting over 2 weeks for order to arrive with no communication from company even though I have emailed them numerous times. This was a birthday present which has missed the birthday! Not impressed with overall service and lack of customer communication.

28 March 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look