Residents Energy Reviews 

It cost me about $300 a month more. And after I canceled, "it takes at least 30 days for it to be activated" - another $230 over. Buyer beware. (Customer service is great but can't do ANYTHING about ANYTHING)

I seen others talking about this being a scam, however my experience is opposite. Having the ability to shop around for your supply allows you to be in control of what you pay and where your energy comes from. This company also gives you a portion of your money back which is nice!

I LOVE MY NEW LOW RATE AND THE NEW REBATES PROGRAM. I HAVE BEEN ON IT NOW FOR 7 MONTHS GOT MY FIRST CHECK FOR 376.00 AND AFTER 3 MONTHES I GOT A 50.00 GIFT CARD. ITS BEEN GOOD FOR ME TY.

Me and husband are SICK of these SCAMMERS or SCHEMERS at Residents Energy!
We have already blocked SEVEN of their phone numbers over the past one and a half months and yet they keep calling our phone from a new number ... they're SPOOFING ... they're easily given the features for creating multitudes of numbers
When is the FTC or other governmental agency going to stop playing games and do something SERIOUS to SIGNIFICANTLY reduce this GARBAGE of scammers, schemers, telemarketers, etc!?!
Keep in mind that when low-lifes are caught scamming or harassing people, they're given the equivalent of a PATHETIC slap on the wrist which is LARGELY why less and less people are afraid to involve themselves in criminal or otherwise abusive activity

These people are scammers who use deceptive practices to switch your electricity account. DO NOT GIVE THEM YOUR ELECTRIC BILL! Steer clear and call the police! And by the way, my wife just had a hip replacement and they banged on our door after 8:30pm

scammer. they said that they were from pseg and needed my pseg bill to verify something. they took notes and sent me a link. the link was to sign a contract with them. freaking horrible

How do I get rid of these people. They are dirtbags that try to get your personal information.

Pushy salespeople asked to see my utility bill under the guise of qualifying for free light bulbs. Ended up signing me up for a different energy company. Totally scummy.

ZERO STARS!! SCAM!! BEWARE!! Upon entry to my neighborhood is a sign that states NO SOLICITATION, which apparently a certain male door knocker failed to read/comprehend. On Tuesday 07/01/2025, my dog alerted me to this young man who was knocking on doors trying to get residents to switch their electric provider to Residents Energy, LLC. I heard him at my neighbor’s door beginning his corporate spiel to which I also heard my neighbor politely decline. He then rang my doorbell. I have no interest in switching my electricity provider & since I wasn’t interested, I simply didn’t open my door. I heard him outside my door for for a few minutes. He then walked away past my front window. While looking inside my window, we made eye contact & he got the point & moved on to bother someone else. My time is valuable…Don’t waste it. If I want something, I will initiate it. Fast forward to today…I get a letter in the mail from my electric provider saying that they have received notice that I have selected Residents Energy, LLC to be my electric generation supplier. Ummmm…Yeah, that’s not happening. This fine, outstanding employee of Residents Energy, LLC enrolled me without my authorization/without my permission. I asked my neighbor if he received this letter & he said no but he did say the guy had ear buds in & was having a conversation & that when he politely declined & closed his door, the guy said he was “a racist, old man” to whoever he was talking to. This unauthorized enrollment is a crime. I called this company today to get to the bottom of the issue & was told that an investigation will be made & gave me a case number, cancellation number, etc & said someone would contact me in 5-7 business days. Here’s the cherry on top of the fraudulent sundae…I was told that I would be responsible for charge of the electricity usage for 3-5 days…Yeah, that’s a hard pass. I did NOT sign up for this service & I am NOT paying for anything. The customer service rep that I was speaking to said she would note that I am disputing this usage & amount due. I said the PUC would love to hear all about this. She then came back on the line to offer me a $75 MasterCard gift card for bringing this issue to their attention. Are you kidding me? So I’m guessing unauthorized enrollment is what these amazing door knockers specialize in if this company is quick to hand out gift cards as an apology. I’m guessing he did this in retaliation for me not coming to the door when he saw that I was home &/or this company gives bonuses for getting a certain number of people to sign up. Whatever the reason, THIS IS ILLEGAL. I will repeat this again…What this man did is a crime. It is illegal to falsify my information, signature, etc. I will be filing a report with the PUC, BBB, the Pennsylvania Office of the Attorney General, & the police. This employee picked the wrong person to scam. If dishonesty is a quality that you value when selecting a utility provider, then Residents Energy, LLC is for you.

I live in the Northeast Philadelphia, Pa. and one day, someone knocking on my door so I look out and ask what do you want? They are Saleman who worked for the Residents Energy LLT so I came out and hear what they have to say. I was told that the company would be cheaper so I signed up. Now my bill is higher than was before and I'm sorry I did because I called the company to complain and I want this cancelled. A lady tole me that it has been taken care BUT it hasn't. Be warned about this company who rip you off.

I RECEIVED A CALL TODAY FROM RESIDENTS ENERGY REP; ANDY; WITH PROMISES TO DECREASE MY UTILITY BILL, SEND ME A GIFT CARD EVERY FEW MONTHS, AND PROMISED THAT I COULD CANCEL AT ANY TIME, I WANT TO THANK ALL WHO COMPLETED REVIEWS ON THIS CO., I DID AN ONLINE CHECK ON THEM , & ALTHOUGH I WAS ALREADY SKEPTICAL, IM SURE THE NEGATIVE REVIEWS, HELPED ME IN MAKING A DECISION OF NOT GETTING INVOLVED WITH THIS BAD BUSINESS CO. SO THANK YOU AGAIN FOR THOSE THAT DID GO THROUGH THE ANGUISH OF DEALING WITH THIS CO., AND TOOK THE TIME TO WARN OTHERS, (I DID NOT SIGN UP) & I AM VERY GRATEFUL.

Said they'll save you money on your electic bill, then they charged me triple the per kwh rate that Comed charge. These people are engaging in fraud. Do not use.

had another call and finally talked to a person...asked them to please remove my number... twice...now we wait and see... cold callers get no info...

As reported by others here, annoying and fake reps calling making the claims they are the supplier for my building but they didnt even know what building i reside in and requesting for utility bills etc

Residents Energy LLC charged me for supply I did not sign up for. They said I did through a text but the number is a land line so they lied right from the start. Still trying to get my money. I emailed all three local news stations and reported them to the BBB They are also charging me for next month. I just realized that they have been charging me for months and do not owe me $217.95 but they owe me $457.52 plus a few dollars on my gas bill. I am hoping to get ahold of a news station to turn them in and get a full refund

This company is a fraud requesting to see your utility bills and account numbers. Then they switch your energy provider and lock it in. They prey on the elderly and come on weekends when they know you cannot call your local billing company. Don't fall for it. Complaints filed with FTC and AARP scam app. Always research company online!

I just received a call from resident energy and told me if I use them as my supplier they will send me a check every so many months based on 10% of what I pay eversource all they needed was my account number she said she wouldn’t ask me for any personal information but I feel that if it was legit she already had my name why would she not already have my account number I said no and I hung up ever source said she never heard of them sending a check

They use deceptive tactics.
They tried to make me switch from my current utility co.
They said they could send me rebates if I did.
I said NO. Then she hung up.

when i signed up they offered me the 10% of after 6 months and a give card after a full 3 months. each month was 30 to 32% higher than what NJNG would have been. NJNG printed this on the bill. So when I canceled i would be with them for a full 3 months and asked for my gift card. the resident ambassador told me that my account wasn't marked for a gift card. ugh
I hope people research this company before switching. I didn't and am very upset with myself that I didn't!!!

Constant harassment.. In the state I live in the amount of times and time of day they call is unacceptable .. I'm in the process of reporting this company to the federal government already contacted a lawyer