Remotes4u (UK) Reviews 

11,446
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 439 reviews, reviewers overwhelmingly had a great experience with this company. Customers deeply appreciate the intuitive website, which helps them easily find and order the exact replacement remote they need for their television. Furthermore, people are completely thrilled with the rapid delivery service and state that the items work seamlessly right out of the box. Some reviewers were not happy with their overall experience, mentioning specific instances where items failed to function properly or did not arrive as expected. A few consumers also encountered frustrating challenges regarding customer support when attempting to resolve various delivery or product issues.

What people talk about most

Product

People report positive experiences with product quality, noting that replacement remotes work seamlessly... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the rapid and prompt arrival of... See more

Service

Users describe positive interactions with service, highlighting the prompt and efficient support they... See more

Order

Reviewers mention positive feedback about order processes, highlighting how easy and quick it is to find... See more

User experience

Consumers find user experience to be very satisfying and straightforward. Reviewers frequently highlight that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely Five Stars! Website was clear and easy to navigate, new remote arrived quickly and most importantly worked straight out of the box! Also a risk free experience really given there’s a 30 d... See more

Company replied

Rated 5 out of 5 stars

This is a great company and their remotes controls are the best!! They work straight away on the TV with no hiccups and dont relaps when changing channels on your TV. I have bought remotes from this c... See more

Company replied

Rated 5 out of 5 stars

Thought this site might be too good to be true, oh did I judge a book by its cover on this one! After reading a handful of reviews, even double checking the site was legit, I decided to give it a... See more

Company replied

Rated 5 out of 5 stars

Brilliant! Ordered a remote for my mother's TV which as it's pretty old , we were struggling to find a compatible remote, and one without all the streaming service buttons. Arrived within 48 hours and... See more

Company replied


Company details

  1. Electronic Spare Parts and Components Store

Information provided by various external sources

Retailers of genuine originals and classic alternative replacement remote controls. For all types of audio/visual devices including TV, STB (set top box) players/recorders, Free view boxes, Satellite boxes, DVD players/recorders, Sound bars, Surround sound, Home theatre, Projectors and VCRs.

Remotes4u (UK) Retailers of Audio/Visual Remote Controls.

Written by the company

We intend to provide value for money and always strive to provide excellent customer service.
We will always endeavour to offer value for money by supplying the best quality replacement remote controls on the market at the lowest possible prices. We will always strive to provide excellent customer service.

Fast free 1st class UK delivery as standard.

Usually all orders placed before 4pm will be dispatched the same working day and Royal Mail aim to have them delivered by the next working day.

Usually all orders placed before 4pm will be dispatched the same working day by 1st class post as standard. We use Royal Mail's 24 hour service and they will aim to have your order delivered the next working day, this also includes orders placed on Friday usually being delivered to you by Saturday.

Contact info

4.8

Excellent

TrustScore 5 out of 5

11K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(11,446)

417 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Arrived within 24 hours

Arrived within 24 hours. Worked first time using information supplied by Remotes4you.
Thanks you.

23 July 2026
Unprompted review
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Your review is most welcome and we all appreciate the time you took to write it. Thank you from all us @Remotes4u (UK)

Rated 5 out of 5 stars

No instructions for tuning in the…

I did not find any instructions for tuning in the remote only user instructions. I now have had a technical person to deal with it and it is now working fully. Thank you for being most co-operative in helping me with details in your email.

22 July 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Dear Marguerite Maclean,
Thank you for your review.
I have replied to your order issue and just to confirm the Classic remote control does come with a key guide which I personally packed.
Kind regards,
Remotes4u (UK)

Rated 5 out of 5 stars

Great products great service!

The remote we received was exactly what we ordered and was delivered promptly as promised.

16 July 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

That is good to know, thank you for your review it is most appreciated by us all at www.remotes4u.co.uk

Rated 5 out of 5 stars

Great product description and ability…

Great product description and ability to search. Received my product in 2 days

16 July 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Another satisfied customer providing us with a great review, we do try to keep our website user friendly as possible as ease of use is important to locate the correct remote control for your audio/visual device. Thank you from all us @Remotes4u (UK)

Rated 5 out of 5 stars

Remote arrived within 24 hours.As…

Remote arrived within 24 hours.As described and works well.Very happy with my purchase and the service from this company.

15 July 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Another happy customer providing us with a great review, your review has made us happy too, thanks from all us @Remotes4u (UK)

Rated 5 out of 5 stars

It was easy to find the remote TV…

It was easy to find the remote TV controller l wanted

14 July 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Another satisfied customer providing us with a great review, that is what we like to see, thanks from all the Remotes4u (UK) team.

Rated 5 out of 5 stars

Your Company was very efficient and the…

Your Company was very efficient and the product was as it says,Plus next day delivery ,
And the remote worked straight away after putting in New batteries no retuneing required,
Thank you for such a good service,

14 July 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Another satisfied customer providing us with a great review, we do like to be efficient as possible, thanks for the great review from all us @Remotes4u (UK)

Rated 5 out of 5 stars

Great item

Fast delivery & item as described & works with no issues ( unlike some other cheaper versions from other sellers) would recommend & use again 😀

13 July 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

We do and will always strive to provide value4service and the best quality remote controls available in UK at very sensible prices.

Rated 5 out of 5 stars

Quick delivery and at a good price

I ordered a Panasonic TXL32X20B Remote Control Alternative to replace the identical remote I bought from Remotes4u.co.uk 5 years ago (the arrow keys on the first one had stopped working properly after 5 years of moderate/heavy use, which is normal for this type of technology). Ordering was easy and quick - I ordered on a Sunday and it arrived 2 days later. Price was good too. The Panasonic original is no longer available but when it was (5 years ago) it cost 3 times the price of the alternative supplied by Remotes4u.co.uk. With the alternative you have to learn a new key layout but it soon becomes very familiar.

13 July 2026
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Reply from Remotes4u (UK)

Thank you so much for coming back to us, we do value customer loyalty and will always strive to provide value4service and the best quality remote controls available at very reasonable prices.

Rated 5 out of 5 stars

Great remote

Great remote - worked straight away on our tv.
Ordered one day and received it the next.
Would definitely recommend.

13 July 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

We always appreciate great reviews from our great customers, best wishes from all the team @Remotes4u (UK)

Rated 5 out of 5 stars

Got what I wanted,easy to find and…

Got what I wanted,easy to find and delivered quickly. All well done Thank you

13 July 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

We always aim to please all our customers, we're so glad you got what wanted. Best wishes from all the team @Remotes4u (UK).

Rated 5 out of 5 stars
Remotes4u (UK) logo

Reply from Remotes4u (UK)

We aim to be the quickest it keeps us going and our remotes should be th easiest most user friendliest in the UK!
Another satisfied customer, we love our customers like we love our remotes and would like to spread the love by supplying the loveliest remotes UK wide. Thank you once again for your good review, this is very much appreciated by all of us at www.remotes4u.co.uk

Rated 5 out of 5 stars

What a great service

What a great service! Type in your model number. Select a great value replacement remote. Receive it the next day and use it straight out the box. Don't bother with the hassle of the universal ones. Going through endless number codes. This is 100% hassle free. Highly recommended.

7 July 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

We aim to achieve Greatness it keeps us driven!
Another satisfied customer, we love our customers like we love our remotes and would like to spread the love by supplying the loveliest remotes UK wide. Thank you once again for your good review, this is very much appreciated by all of us at www.remotes4u.co.uk

Rated 5 out of 5 stars

Faltless next day delivery as promised…

Faltless next day delivery as promised unit works well

8 July 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Faltless to the point of perfection is our aim!
Another satisfied customer, we love our customers like we love our remotes and would like to spread the love by supplying the loveliest remotes UK wide. Thank you once again for your good review, this is very much appreciated by all of us at www.remotes4u.co.uk

Rated 5 out of 5 stars

Great company easy to find right remote…

Great company easy to find right remote and fast delivery

6 July 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thank you that's great, we appreciate you taking the time to type this review, this is very much appreciated by all of us at www.remotes4u.co.uk

Rated 5 out of 5 stars

Fast delivery

Easy to order, fast delivery and remote works. Very pleased, I will definitely recommend.

6 July 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Another pleased customer, we appreciate you taking the time to type this review, this is very much appreciated by all of us at www.remotes4u.co.uk

Rated 5 out of 5 stars

The advert guaranteed that the new remote would work without any setting-up, and it did! …Straight forward transaction

The advert guaranteed that the new remote would work without any prior setting-up, and it did! Delivery was incredibly rapid. Faultless experience.

6 July 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Another satisfied customer, we love our customers like we love our remotes and would like to spread the love by supplying the loveliest remotes UK wide.
Thank you once again for your good review, this is very much appreciated by all of us at www.remotes4u.co.uk

Rated 5 out of 5 stars
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Another satisfied customer, we love these customers like we love our remotes. and the reviews the write for us.
Thank you once again for your great review, this is very much appreciated by all of us at www.remotes4u.co.uk

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