My order was processed very quickly and despatched the next day, my only gripe was that as I chose the cheapest shipping option it took 2 weeks to arrive in the UK, however I chose the least expensiv... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Super impressed with this service and company. Got exactly what I needed fixed. Would not hesitate to recommend them to anyone who needs repairs or help with remotes. Their customer service and c... See more
Company replied
i was looking to replace a broken remote ID8 all remotes on internet were to expensive and was not worth replacing (ceiling unit to old) found remote control world by accident on the internet to... See more
Company replied
I ordered a programmed TV remote. It took about a week for the programming until it was shipped out, which was a bit longer than I expected, but the result was worth the wait. When I had a small is... See more
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Company details
Written by the company
We specialize only in remote controls development, selling and repairs. Serving the whole of Europe since 2009. ....................................................................... Unusual atypical remotes are easy for us!! Seriously, we can create any remote control for every device, with the same functions and the same button names as original RC! .............................................................................. Thousands models of brand original remote controls in our stock. .................................................................................. We only want positive reviews and we will do everything for that. If you are not satisfied with our product, please give us a chance to solve the problem before giving us a bad rating. As manufacturers, unlike resellers, we can analyze the problem, reprogram the product, or recommend another model/type (exchange is free!). Please understand that the development and production of a compatible replacement part is much more demanding than an easy "buy-sell" business model. A replacement remote control must not only be of high quality but, most importantly, must be COMPATIBLE with the product. If your remote control is not working, it is usually because it is a wrong incomatible type, not because it is defective. ................................................................................... Do not hesitate to contact us anytime on orders@remote-control-world.eu. We answer within 24 hours. If you need an immediate answer ask our experienced technician (no chat bot) in the online chat on our website 9 a.m - 9 p.m. .............................................................................. Pls note: on Mondays we are more busy (we deal with inquiries from the weekend) and we are not able to answer emails within 24 hours as usual. It's better to ask on the online chat on Monday if you can't wait.
Contact info
Korejska 724/15, 70200, Ostrava, Czech Republic
- +420774778797
- orders@remote-control-world.eu
- www.remote-control-world.eu
4.4
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 week
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I ordered an ID8 fan remote on February…
I ordered an ID8 fan remote on February 27th. Payment was taken but no order confirmation. I’ve called and emailed but have had no response and no remote. Avoid.
Edit:
I must disagree that you haven’t received any emails about this as you have since replied to my email. Secondly i did call but was never able to get through.
I have since been sent a tracking number that tells me it’s stuck at my local hub with a delivery date of 10th March. I’m still yet to receive any item.
27 February 2026
Unprompted review
Reply from Remote Control World
Dear Customer,
Thank you for your message. I am very sorry to hear about your experience and understand your frustration.
According to our records, your order for the ID8 fan remote, placed on February 27th, was successfully processed and dispatched. An order confirmation, along with the tracking link for your shipment, was sent to the email address provided at checkout.
We have not received any emails or calls from you regarding this order, which is why we were unaware of any issue. We always aim to respond promptly to customer inquiries, and I apologize if our confirmation email was missed or went to your spam folder.
Please check your email (including spam/junk folders) for the order confirmation and tracking details. If you still cannot locate it, please let us know so we can assist you immediately.
Kind regards,
VAT ELECTRONIC - REMOTE CONTROL WORLD
Yes I want a full refund for a product…
Yes I want a full refund for a product that does NOT work, if you want it back please arrange for it to be collected ASAP or give me permission to dispose of it.
I await confirmation that a FULL refund has been issued & to let me know if you are collecting the control or want me to dispose of it.
24 February 2026
Unprompted review
Fine replacement remote for an old…
Fine replacement remote for an old device.
After more than 12 years of daily use, the membrane switches on the remote control of my premium digital amplifier NuForce Dia broke down and became inoperable.
I tried to find a replacement in domestic Hi-Fi stores but without succes.
Luckily, on the internet I found the right address: VAT Remote Control World, in the Czech Republic.
On their exceptionally good website I found the remote right away and also at a very reasonable price. I ordered the remote control and it was shipped quickly. Its model is GENERAL BAR and it has all the same functions as the original, works perfectly and is pleasant to use.
So now I know where to find a replacement remote for any of my devices in the future if the need arises.
I highly recommend Remote Control World.
29 January 2026
Unprompted review
Reply from Remote Control World
Thank you very much for your wonderful review and for your trust in us. We are delighted to hear that you found the right replacement remote so easily and that it works perfectly with your amplifier. We truly appreciate your recommendation and will be happy to help you again in the future.
Best regards,
VAT Electronic s.r.o.
Dont bother with this company
I purchased 3 replacement remote controls 7 months ago, and when I received them none of them worked.
I was asked to send them back along with 2 of my original ones. I am still waiting, not a thing.
I have probably sent them about 50 e-mails now, and all I got back was they are doing what they can, sorry but its not acceptable.
Its OK if you receive something that works, but if it doesn't, then good luck with that.
My advice would be to look at other remote control suppliers, and give this one a miss.
5 March 2026
Unprompted review
Reply from Remote Control World
Dear Customer,
We sincerely apologize for the long delay you experienced. Your order involved custom programming of the replacement remote controls for your devices, which is a complex process requiring precise configuration based on the original units.
Unfortunately, due to the unique nature of your request and the limited technical documentation available for your devices, this process took longer than anticipated. We understand that this caused frustration and inconvenience, and we are truly sorry for that.
We want to emphasize that we always strive to provide functional products and excellent support. Your case has now been addressed, and we have worked to ensure the replacement remotes function correctly.
We appreciate your patience during this process and thank you for bringing this issue to our attention.
Kind regards,
VAT ELECTRONIC - REMOTE CONTROL WORLD
An excellent store
An excellent store, the remote control is truly what it describes. The employees were excellent in serving me, thank you, and 5 stars from me,
2 March 2026
Unprompted review
Reply from Remote Control World
Dear customer,
Thank you very much for your wonderful review and 5 stars!
We’re truly happy to hear that the remote control met your expectations and that you were satisfied with our service.
Your kind words mean a lot to our team — thank you for your trust and support!
Kind regards,
Helena
VAT ELECTRONIC - REMOTE CONTROL WORLD
Super friendly, Super service
Super friendly, super fast, impeccable service!! Highly recommended!! Went out of their way to even service an old remote on top of delivering a fully functional replacement remote!! Best experience!!
27 February 2026
Reply from Remote Control World
Dear customer,
Thank you so much for your amazing feedback!
We’re absolutely delighted to hear that you had such a positive experience with us. Going the extra mile — whether it’s servicing an old remote or delivering a fully functional replacement — is exactly what we strive for.
Your kind words truly mean a lot to our whole team. Thank you for your trust and for the strong recommendation!
Kind regards,
Adam
VAT ELECTRONIC - REMOTE CONTROL WORLD
De incredere.
I didn't know whether to trust it at first, but my intuition said it was worth it and I'm not disappointed, the product arrived on time, there was a problem with it but it was solved quickly and correctly. From my side they have 5 stars, it's worth buying products from remonte control world
27 February 2026
Unprompted review
Reply from Remote Control World
Dear Customer,
Thank you very much for your kind words. I’m delighted to hear that your remote control arrived on time and that the issue was resolved to your satisfaction.
We always aim to provide our customers with high-quality products and reliable support, and it’s wonderful to know that your experience reflects that.
Your recommendation means a lot to us, and we truly appreciate you taking the time to share your positive feedback.
Kind regards,
VAT ELECTRONIC - REMOTE CONTROL WORLD
Ordered a remote for my denon system to…
Ordered a remote for my denon system to control old demo cassette. It came after a week and works well.
I didn’t get email acknowledging order. Please RCW ensure email order receipts are despatched.
27 February 2026
Unprompted review
Reply from Remote Control World
Dear customer,
Thank you very much for your positive review and for choosing us for your Denon remote.
We're glad to hear that the remote arrived safely and works well with your system.
At the same time, thank you for pointing out the missing order confirmation email. We truly appreciate this feedback and will make sure to check our system to ensure that order receipt emails are properly dispatched.
Your comment helps us improve our service — thank you for that!
kind regards,
Helena
VAT ELECTRONIC - REMOTE CONTROL WORLD
Uncomplicated complaint handling
+ Uncomplicated, effective, and very fast complaint handling
+ Understanding and very friendly service staff
+ Very good replacement products at a reasonable price
27 February 2026
Unprompted review
Reply from Remote Control World
Dear customer,
Thank you very much for your wonderful feedback!
We truly appreciate your kind words about our complaint handling and service team. It's great to hear that you found the process uncomplicated, fast, and effective.
We're also happy that you were satisfied with the replacement products and our pricing.
Your support means a lot to us — thank you for taking the time to share your experience!
Kind regards,
Helena
VAT ELECTRONIC - REMOTE CONTROL WORLD
Excellent prizes for original remotes
They sell original remotes and have excellent prices. Should you need help they reply quickly and competently.
24 February 2026
Unprompted review
Reply from Remote Control World
Dear customer,
Thank you very much for your wonderful review!
We’re glad you’re happy with our prices on original remotes and that you had a positive experience with our support team. Fast and competent assistance is something we truly strive for.
We really appreciate your feedback and your trust in us!
Best regards
Adam
VAT ELECTRONIC - REMOTE CONTROL WORLD
Remote Control Warranty Service
I needed to replace my remote control under warranty and the service was excellent
The replacement was handled quickly and professionally, and I received the new remote in a very short time
I’m very satisfied with the support I received
Highly recommended
24 February 2026
Unprompted review
Reply from Remote Control World
Dear customer,
Thank you very much for your kind words!
We’re delighted to hear that your warranty replacement was handled quickly and professionally, and that the new remote reached you in such a short time. Providing smooth and reliable support is very important to us.
We truly appreciate your recommendation and are very glad you’re satisfied with our service!
Best regards
Adam
VAT ELECTRONIC - REMOTE CONTROL WORLD
Remot control premium general
The remote control premium general is a well designed universal remote control that is suitable for many equipments. Due to the shift function it has a comprehensive set of commands and is convenient for every type of device. In addition, the provider offers excellent technical service.
9 January 2026
Unprompted review
Reply from Remote Control World
Dear customer,
Thank you very much for your detailed and positive review!
We're glad to hear that you appreciate the design and functionality of the Premium General remote control.
It's also wonderful to know that you were satisfied with our technical support. Your feedback truly means a lot to us. Thank you for your trust and support!
Kind regards,
Helena
VAT ELECTRONIC - REMOTE CONTROL WORLD
Good product, good price, good service.
I ordered the wrong remote control on their site. RCW follow up and send me the right one instead. Good service and good products. I recommend this company.
16 February 2026
Unprompted review
Reply from Remote Control World
Dear customer,
Thank you very much for your kind review!
We're happy we could quickly resolve the situation and provide you with the correct remote control. It's great to hear that you're satisfied with our service and products.
Thank you for your recommendation — we truly appreciate it!
Kind regards,
Helena
VAT ELECTRONIC - REMOTE CONTROL WORLD
Remote Control World is the best source for Remote Controls!
Remote Control World is an exceptional company providing outstanding products and customer support.
In my opinion, I located a better than OEM replacement remote for my Yamaha Stereo - remote WS19340.
Navigating the Remote Control World website, locating item, pricing, checkout, payment, tracking and recieving item was an outstanding experience. Highly recommend Remote Control World! Shipping and tracking to Canada was secure & excellent! Thank you!!!
17 February 2026
Unprompted review
Reply from Remote Control World
Dear customer,
Thank you so much for your amazing review!
We're truly delighted to hear that you had such a positive experience with our website, ordering process, shipping, and customer support. It's especially great to know that you found a replacement remote that even exceeded your expectations.
Your recommendation means a lot to us. Thank you for choosing Remote Control World!
Kind regards,
Helena
VAT ELECTRONIC - REMOTE CONTROL WORLD
What was great was the final product…
What was great was the final product and it's 'fit for purpose', which it is.
Delivery time, although 'implied' Circa 5 x days ... that is from when it arrives in the UK and not from the point of sale.
20 February 2026
Reply from Remote Control World
Dear customer,
We’re really pleased to hear that the final product is fit for purpose and meets your expectations — that’s exactly what we aim for.
We also truly appreciate your comment regarding the delivery time. Your feedback helps us improve.
Thank you again for your balanced review and for choosing us — we genuinely value it.
Amazing service
Super impressed with this service and company. Got exactly what I needed fixed. Would not hesitate to recommend them to anyone who needs repairs or help with remotes.
Their customer service and communication was also great. I have Ondřej Krejčí to thank for getting in touch and making sure everything went smoothly.
10/10, very happy!
20 February 2026
Unprompted review
Reply from Remote Control World
Dear Customer,
Thank you very much for your kind feedback. I’m delighted to hear that you’re happy with the service and that everything went smoothly.
I truly appreciate your recommendation and your recognition of the support provided. It means a lot to know that our efforts made a difference.
10/10, very happy!
VAT ELECTRONIC - REMOTE CONTROL WORLD
Good product and great support
Very good support and the remote control works as described.
5 February 2026
Unprompted review
Reply from Remote Control World
Dear Customer,
Thank you very much for your feedback. I’m glad to hear that the remote control is working as described and that you were satisfied with the support you received.
I truly appreciate you taking the time to share your experience.
VAT ELECTRONIC - REMOTE CONTROL WORLD
Very please with service and efficient…
Very please with service and efficient delivery well packaged would definitely buy from this seller in the future 5 star! B. Clifford UK.
12 February 2026
Unprompted review
Reply from Remote Control World
Thank you very much for your kind words and 5-star review! We’re delighted to hear that you were pleased with our service, fast delivery, and packaging. We truly appreciate your trust and look forward to serving you again in the future.
Jan Klus
VAT Electronic s.r.o.
Perfect service!!
That was a perfect service!!
Even my old RMC was repaired again.
5 January 2026
Unprompted review
Reply from Remote Control World
Dear customer,
Thank you for your great review! We're glad we could successfully repair your RMC and get it working again.
It means a lot to us that you are satisfied with our service!
Kind regards,
Helena
VAT ELECTRONIC - REMOTE CONTROL WORLD
Exactly like in description!
12 January 2026
Unprompted review
Reply from Remote Control World
Dear Customer,
Thank you very much for your feedback. We are delighted to hear that the remote control met your expectations and arrived exactly as described. Your satisfaction is very important to us, and we truly appreciate you taking the time to share your experience.
VAT ELECTRONIC - REMOTE CONTROL WORLD
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