Remote Control World Reviews 

2,736
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 276 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product quality, noting items often work perfectly, are as described, and sometimes even surpass original parts. Many reviewers highlight fast, prompt delivery, expressing satisfaction with the speed, even for international shipments, and the easy ordering process. The overall service, including responsive chat support and effective problem-solving, is consistently described as excellent. However, some customers noted issues with product functionality or compatibility, finding that remotes did not work as expected or lacked advertised features. A few people also felt that delivery times were longer than anticipated, despite choosing faster shipping.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with replacement remote... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and prompt shipping,... See more

Quality

Customers generally express satisfaction with product quality, noting that many items work perfectly right... See more

Service

People report positive experiences with service, often highlighting the professionalism, patience, and... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers reporting quick processing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My order was processed very quickly and despatched the next day, my only gripe was that as I chose the cheapest shipping option it took 2 weeks to arrive in the UK, however I chose the least expensiv... See more

Company replied

Rated 5 out of 5 stars

Super impressed with this service and company. Got exactly what I needed fixed. Would not hesitate to recommend them to anyone who needs repairs or help with remotes. Their customer service and c... See more

Company replied

Rated 5 out of 5 stars

i was looking to replace a broken remote ID8 all remotes on internet were to expensive and was not worth replacing (ceiling unit to old) found remote control world by accident on the internet to... See more

Company replied

Rated 5 out of 5 stars

I ordered a programmed TV remote. It took about a week for the programming until it was shipped out, which was a bit longer than I expected, but the result was worth the wait. When I had a small is... See more

Company replied


Company details

  1. Electronics Store

Written by the company

We specialize only in remote controls development, selling and repairs. Serving the whole of Europe since 2009. ....................................................................... Unusual atypical remotes are easy for us!! Seriously, we can create any remote control for every device, with the same functions and the same button names as original RC! .............................................................................. Thousands models of brand original remote controls in our stock. .................................................................................. We only want positive reviews and we will do everything for that. If you are not satisfied with our product, please give us a chance to solve the problem before giving us a bad rating. As manufacturers, unlike resellers, we can analyze the problem, reprogram the product, or recommend another model/type (exchange is free!). Please understand that the development and production of a compatible replacement part is much more demanding than an easy "buy-sell" business model. A replacement remote control must not only be of high quality but, most importantly, must be COMPATIBLE with the product. If your remote control is not working, it is usually because it is a wrong incomatible type, not because it is defective. ................................................................................... Do not hesitate to contact us anytime on orders@remote-control-world.eu. We answer within 24 hours. If you need an immediate answer ask our experienced technician (no chat bot) in the online chat on our website 9 a.m - 9 p.m. .............................................................................. Pls note: on Mondays we are more busy (we deal with inquiries from the weekend) and we are not able to answer emails within 24 hours as usual. It's better to ask on the online chat on Monday if you can't wait.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(2,736)

644 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It arrived relatively fast

It arrived relatively fast, and worked with out any problems.

7 March 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Customer,

Thank you very much for your positive review.

I am very pleased to hear that your order arrived relatively quickly and worked without any problems.

Thank you again for your trust and support.


Kind regards,
Helena
VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

Excellent customer service

I purchased a remote control for an extractor fan. I had some problems, but they were tireless in resolving them. Excellent customer service. I highly recommend them!

1 March 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Susana,
Thank you so much for your kind words!

We’re sorry to hear you initially experienced some issues, but we’re very glad we could resolve everything to your satisfaction. Providing reliable support and making sure our customers are happy is always our top priority.

We truly appreciate your recommendation and are always here if you need anything in the future!

Best regards,
Adam
VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

This remote controller is very usefull…

This remote controller is very usefull to us. It's much faster then the old one. The service was good it came fast.

12 March 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Customer,

Thank you very much for your kind feedback! We’re glad to hear that the remote controller is working well for you and that it’s faster than your previous one. We also appreciate your positive comments about our service and prompt delivery.

We look forward to assisting you again in the future.

Best regards,

VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 1 out of 5 stars

bought a remote for Panasonic…

bought a remote for Panasonic RX-DT75,was informed it has all the exact same funtions but it has only basic functions.cant even play a cassete tape with it ,can only select on off ,cd ,tape ,tuner,aux, now its turns out its not a direct repalcenment but only a universal remote and will have no way of being fully functional for my device

25 March 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Customer,

Thank you for your feedback. We are glad that you reached out to us via our online chat on Friday, 27th March, which allowed us to forward the situation to our technicians for proper handling.

We do regret that we didn’t have the opportunity to resolve the issue before your review was posted. Nevertheless, we will do everything possible to find a suitable solution for your Panasonic RX-DT75 remote so that you are fully satisfied.

Your patience and cooperation are greatly appreciated.

Kind regards,

VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

Easy to navigate website, super fast delivery

Easy to navigate website, super fast dispatch and delivery of a specialised remote, working perfectly out of the box. Would recommend!

25 March 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Customer,

Thank you for your kind feedback. We’re delighted to hear that you found our website easy to navigate and that your remote arrived quickly and works perfectly.

Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience.

Kind regards,

VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

High quality for money

I bought an original LG remote control with more manual operation than the magic remote that came with the TV.
It was very satisfactory and in many ways easier to operate than the magic remote. The price was very attractive and the delivery was fast and careful. I can therefore recommend this company with thanks for the good service.

17 February 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Customer,

Thank you very much for your kind feedback. We are delighted to hear that you are satisfied with the LG remote and found it both practical and easy to use.

It’s wonderful to know that our service, pricing, and delivery met your expectations. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience.

Kind regards,

VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

Thank you VAT Remote Control World!!!

Thank you VAT Remote Control World for your outstanding service!

Your assistance is much appreciated especially when the Bell Fibe TV technical support did nothing to help.
When our first Bell remote stopped working, we purchased another one from Bell. It was used but in a working condition.
When the second remote died, the Bell technical service was not able to solve the problem - "your broken remote controller, your problem" was the answer.

When we contacted VAT they helped us very fast. We received a new remote which works very well, looks great and was manufactured by VAT Remote Control World... and comes with 2 year warranty.

If your old remote gives you a headache, just contact VAT. Satisfaction guaranteed!

Thanks again the VAT team, and thank you Helena for being in touch with us.

Bartosz

23 March 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Customer,

Thank you so much for taking the time to write such a thoughtful review.

I am truly grateful for your kind words. I am very sorry to hear how frustrating your experience with the Bell remotes and the lack of support was, so it makes me especially happy to know that I was able to help you quickly and get everything working again.

It is wonderful to hear that the new remote is working well, looks good, and met your expectations. I always do my best to provide the kind of support I would wish to receive myself, so feedback like yours genuinely means a lot to me.

I truly appreciate your trust, your recommendation, and your support.

Kind regards,
Helena
VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

A serious and competent company

A serious and competent company, I highly recommend them for any service; you can trust them. Thank you very much.+++++++++

24 March 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Customer,

Thank you very much for your wonderful review.

I truly appreciate your kind words and your recommendation. It means a lot to know that you see our company as serious, competent, and trustworthy.

Thank you once again for your trust and support.

Kind regards,
Helena
VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

Excellent Support

The support provided by Mr. Ondřej Krejčí during the commissioning of a mistakenly ordered remote control was exceptionally courteous and outstandingly good! Thanks to his help, we were ultimately able to find a great solution to get it up and running, and we were able to correct the error. This is a level of service I can highly recommend!

7 March 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Customer,

Thank you very much for your kind words. We are delighted to hear that Mr. Ondřej Krejčí was able to assist you so effectively and that the situation was resolved to your satisfaction. Your recognition of the support means a lot to our team, and we greatly appreciate your recommendation.

Kind regards,

VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

Replacement remote

Thank you so much for helping me find the perfect replacement remote for my extractor, I can start cooking again!!
Your advice was spot on, the remote works perfect, the service was amazing amd im super grateful. Would definitely recommend your company

21 March 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Customer,

Thank you for your wonderful feedback! I’m so glad that we could help you find the perfect replacement remote and that everything is working perfectly again. Your kind words about our service mean a lot, and I’m thrilled that you’re happy with the support you received.

Kind regards,

VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 1 out of 5 stars

This company have ignored every email…

This company have ignored every email ,sent a remote that doesn't work and is the incorrect remote ,I advise you to stay clear if this ignorant company ,clearly a bunch of scammers

11 March 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Customer,

We are very sorry to hear about the frustration you experienced. We would like to clarify that your issue has now been fully resolved.

The remote control you received was replaced and programmed to ensure it works correctly with your device. We are committed to providing functional products and prompt support to all of our customers.

We truly regret any inconvenience caused during this process, and we appreciate your patience while we addressed the problem.

Kind regards,
VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

I’m truly grateful

I’m truly grateful! I received the original remote control in Estonia within just 48 hours. Wow — incredibly fast and reliable service! The remote is genuine and works perfectly. Highly recommended!

19 March 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Customer,

Thank you so much for your kind feedback! We’re delighted to hear that your remote arrived quickly and is working perfectly. Your recommendation means a lot to us, and we’re thrilled that you’re happy with both the product and our service.

Kind regards,

VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

it works!

it works... enough said. quick delivery, exact same functions as the over priced and unobtainable original remote, one happy customer.

20 March 2026
Remote Control World logo

Reply from Remote Control World

Dear customer,
Thank you for your great feedback!

We’re thrilled to hear that everything works exactly as expected and that you’re happy with the remote. It’s especially nice to know it matched the original in functionality while offering a better value.

Enjoy your purchase, and if you ever need anything else, we’re here to help!

Best regards,
Adam
VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

Easy

Easy, ready for my product and a great service.

20 March 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Customer,

Thank you very much for your kind review.

We are very pleased to hear that everything was easy and that the remote control was ready for your product. It is also great to know that you were happy with our service.

We truly appreciate your support and hope to assist you again in the future.

Kind regards,
Helena
VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service.
Things can go wrong from time to time. That’s no big deal. Ondřej Krejčí’s customer service is perfect. He took care of my issue, and everything is perfect now. The product, price, and service here are excellent.

18 March 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Customer,

Thank you very much for your kind words. We’re delighted to hear that Ondřej Krejčí was able to assist you and that everything is now resolved to your satisfaction.

We always strive to provide excellent service, and it’s great to know that the product, pricing, and support met your expectations. Your feedback is greatly appreciated!

Kind regards,

VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

They have solved all my remote control…

They have solved all my remote control problems. !

They helped me with hard to get remotes for my ac units and for my garage !

Best service and always helpful !

Highly recommend them
!

18 March 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Customer,

Thank you very much for your wonderful review.

We are delighted to hear that we were able to help solve all your remote control problems, including finding hard-to-get remotes for your AC units and your garage. This is exactly the kind of support we always aim to provide.

Your kind words about our service and helpfulness mean a lot to us. Thank you as well for your recommendation.

We truly appreciate your support and hope to assist you again in the future.

Kind regards,
Helena
VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

100% compatible original remote control and fast delivery

Hi,
I ordered an original remote control for my VOX UHD 43DSW400U TV on March 11th 2026 and received it in Slovenia on March 17th 2026 (with a weekend in between), faster than I expected. Ordering through the website was easy, and prices and shipping options were clearly shown. I received technical confirmation via fast and reliable online support and the order confirmation immediately.
The parcel was well packed and the remote control is truly original – it worked instantly after inserting the batteries, with no programming or setup needed. All communication was also very friendly and fast. Based on this experience, I can highly recommend this shop to anyone looking for a reliable source of original or replacement remote controls. Thanks to the team at Remote‑control-world.eu.

17 March 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Customer,

Thank you very much for taking the time to share your detailed feedback. We are delighted to hear that your VOX UHD 43DSW400U remote control arrived quickly, worked perfectly right away, and that you were satisfied with our website, support, and overall service.

We truly appreciate your recommendation and are happy that we could make the process smooth and reliable for you. Your feedback is very encouraging for our team.

Kind regards,

VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

Great Service

The customer service was excellent. The agent found the perfect remote for me. I did not want a generic compatible but a genuine Sony and they had one for our older model TV. Good price too. Very pleased with the product. Would recommend.

23 January 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Customer,

Thank you very much for your kind feedback. We are delighted to hear that you are happy with your genuine Sony remote and that our team was able to help you find the perfect match for your TV.

We always strive to provide our customers with the right product and excellent service, so it is wonderful to know that you had a positive experience. Your recommendation means a lot to us!

Kind regards,

VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

Quality Remote and Great Service!

The directional pad buttons stopped working on my original Samsung TV remote, and I was looking for a genuine BN59-01274a replacement. There were loads on Ebay I could see, but they didn't look a like genuine replacements.

I stumbled upon this site from Google, and in the end I thought I would spend a little more money and opt for Remote Control World, and I'm glad I did! It was very fast delivery from the Czech Republic, and the remote control is on par(if not, better!) than my original one from Samsung.

26 February 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Customer,

Thank you very much for your kind feedback! We are thrilled to hear that you are satisfied with the replacement Samsung remote and that the delivery and overall experience met your expectations. Your recommendation means a lot to us, and we are always happy to help our customers find exactly what they need.

Kind regards,

VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 1 out of 5 stars

I ordered an ID8 fan remote on February…

I ordered an ID8 fan remote on February 27th. Payment was taken but no order confirmation. I’ve called and emailed but have had no response and no remote. Avoid.

Edit:

I must disagree that you haven’t received any emails about this as you have since replied to my email. Secondly i did call but was never able to get through.
I have since been sent a tracking number that tells me it’s stuck at my local hub with a delivery date of 10th March. I’m still yet to receive any item.

27 February 2026
Unprompted review
Remote Control World logo

Reply from Remote Control World

Dear Customer,

Thank you for your message. I am very sorry to hear about your experience and understand your frustration.

According to our records, your order for the ID8 fan remote, placed on February 27th, was successfully processed and dispatched. An order confirmation, along with the tracking link for your shipment, was sent to the email address provided at checkout.

We have not received any emails or calls from you regarding this order, which is why we were unaware of any issue. We always aim to respond promptly to customer inquiries, and I apologize if our confirmation email was missed or went to your spam folder.

Please check your email (including spam/junk folders) for the order confirmation and tracking details. If you still cannot locate it, please let us know so we can assist you immediately.

Kind regards,

VAT ELECTRONIC - REMOTE CONTROL WORLD

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look