Reed in Partnership Reviews 

662
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 233 reviews, reviewers had a great experience with this company. Customers frequently praise the incredibly helpful and supportive staff members who expertly guide them through CV writing, training courses, and interview preparation. Many people feel genuinely cared for by their dedicated advisors, noting that this personalized guidance significantly boosts their confidence during job searches. However, some customers also noted that the overall process occasionally felt like an impersonal box-ticking exercise with a noticeable lack of tailored assistance. A few other people also felt that certain scheduling requirements and mandatory appointments were completely inflexible or largely unhelpful for their personal situations.

What people talk about most

Staff

Consumers find staff to be positive, highlighting how work advisors and team members offer kind,... See more

Service

Users describe positive interactions with service, highlighting that reviewers received dedicated support for... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently expressing deep appreciation for the... See more

User experience

Reviewers mention positive feedback about user experience, highlighting friendly staff, helpful mock... See more

Location

People report ambiguous experiences with location, noting helpful services at branches like Southend on Sea... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Friendly and supportive team, and my work coach was helpful and clearly did their best to support me. Unfortunately, I didn’t have much luck as there were very few suitable opportunities available i... See more

Company replied

Rated 5 out of 5 stars

Everyone there was always nice e and polite. Connor on reception always remembered my name and always had time for a little chat. Sian my work coach was brilliant, she encouraged me all the way. She... See more

Company replied

Rated 5 out of 5 stars

I am very happy with the support I received through the Restart Scheme. The programme really helped me gain confidence and successfully find employment. I would especially like to recommend my a... See more

Company replied

Rated 5 out of 5 stars

Every meeting with Oksana (Wisbech) is comfortable and friendly. Very informative and helpful. In the last couple of months I've had so much helpful training to help me to get back in employment and g... See more

Company replied


Company details

  1. Business Services

Written by the company

Reed in Partnership’s mission is to positively transform people and their communities. With our help they can achieve their goals and change their lives for the better. We’re proud of the difference we can make. Hundreds of thousands of people across the UK have benefited from our services.


Contact info

4.2

Great

TrustScore 4 out of 5

662 reviews

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No recent history of asking for reviews

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4.2

All reviews

(662)

228 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They helped me with confidence and help getting myself back into work

Great service very helpful giving advice and guidance thanks again

12 January 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thanks so much for your review! We're really happy to hear you're pleased with our services. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team

Rated 5 out of 5 stars

Zsofia my support lady has been…

Zsofia my support lady has been amazing! So kind and knowledgeable and empathetic. She goes above and beyond I will really miss her when the scheme ends.

22 January 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thanks so much for your review! We're really happy to hear you're pleased with our services. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team

Rated 5 out of 5 stars

Highly Train staff. Equipped people with skill to get Job quickly

Highly Train staff

22 January 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thanks so much for your review! We're really happy to hear you're pleased with our services. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team

Rated 5 out of 5 stars

Andy is fantastic

Andy is fantastic. After 2 meetings with him got a job at Bidwells. I have been here 9 months and I am very happy. It was pleasure to meet Andy, he is professional and friendly, he offers real help and advice, he is kind and invested in each client. Thank you Andy. Anna DB

9 April 2025
Unprompted review
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Reply from Reed in Partnership

Thanks so much for your review! We're really happy to hear you're pleased with our services. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team

Rated 5 out of 5 stars

Would recommend!

Andy has been really helpful during Growth works with Skills. Thank you!

9 September 2025
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thanks so much for your review! We're really happy to hear you're pleased with our services. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team

Rated 5 out of 5 stars

Thank you Phil

Zsofia is a great understanding person. Very knowledgeable and caring. She has been a great help on this restart scheme. Phil has been a brilliant advisor. Always there for me no matter what. 100 per cent helpful. Karla and nik enjoyable courses too. Making restart a most pleasant place to attend

22 January 2026
Unprompted review
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Reply from Reed in Partnership

Thanks so much for your review! We're really happy to hear you're pleased with our services. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team

Rated 5 out of 5 stars

All around pleasant experience

All around pleasant experience, all staff members are really polite , my personal mentor is absolutely lovely and so forward with trying to help, and it actually seems likes people listen there, and understand, I was nervous and disheartened at first knowing I had to start, but after 1st meeting I was very surprised!

22 January 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thanks so much for your review! We're really happy to hear you're pleased with our services. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team

Rated 5 out of 5 stars

Felt very welcome by the staff calm…

Felt very welcome by the staff calm environment and more than helpful (Daniela and everyone)

22 January 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thanks so much for your review! We're really happy to hear you're pleased with our services. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team

Rated 5 out of 5 stars

Getting back to work

Andy was helpful and understanding of my situation , he was supportive, and helped me realise I was capable of getting back into work

20 January 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thanks so much for your review! We're really happy to hear you're pleased with our services. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team

Rated 5 out of 5 stars

I was on the youth trailblazer programme

I was on the youth trailblazer programme and it was a great experience they really care and provide much more support than job centres for example I had Paul Kerr as my coach as he went leaps and bounds to try help me with employment he got my a cscs course which I am currently completing

21 January 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thanks so much for your review! We're really happy to hear you're pleased with our services. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team

Rated 5 out of 5 stars

Zoe Thompson - Employment & Skills Programme (Reed Agency)

Whilst being supported by Zoe Thompson through the Reed Agency’s Employment and Skills Programme, I’ve been treated with nothing but encouragement and respect.

Even while I’ve been dealing with an injury, Zoe never let this slow things down. She stayed in regular contact and made sure it didn’t become a barrier to moving forward. She always looked for ways to keep me progressing and made sure I had every opportunity possible.
She went out of her way to secure training for me, which I’m currently completing. I’m now on a construction course working towards my CSCS card, with a clear pathway into plant machinery qualifications.

Whether it’s talking through positive routes into training and employment or keeping me updated on job opportunities, Zoe is always supportive and proactive. She also makes sure I’m doing everything I can to help myself. I honestly couldn’t ask for a better mentor.

21 January 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thanks so much for your review! We're really happy to hear you're pleased with our services. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team

Rated 5 out of 5 stars

Attentive and caring personnel

Attentive and caring personnel

21 January 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thanks so much for your review! We're really happy to hear you're pleased with our services. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team

Rated 5 out of 5 stars

Good people helped me land my job

Good people helped me land my job

12 September 2025
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thanks so much for your review! We're really happy to hear you're pleased with our services. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team

Rated 4 out of 5 stars

They have helped me search for jobs and…

They have helped me search for jobs and ensure I am looking in the right places, giving assistance where possible.

21 January 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thanks so much for your review! We're really happy to hear you're pleased with our services. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team

Rated 5 out of 5 stars

Very helpfull

21 January 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thanks so much for your review! We're really happy to hear you're pleased with our services. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team

Rated 5 out of 5 stars

All good

Very helpful

21 January 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thanks so much for your review! We're really happy to hear you're pleased with our services. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team

Rated 5 out of 5 stars

Very helpful and the courses have been…

Very helpful and the courses have been helpful to improve my CV

17 January 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thanks so much for your review! We're really happy to hear you're pleased with our services. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team

Rated 5 out of 5 stars

The team are always approachable and…

The team are always approachable and willing to assist in any way they possibly can I highly recommend this program to any one

21 January 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thanks so much for your review! We're really happy to hear you're pleased with our services. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team

Rated 5 out of 5 stars

Excellent⭐⭐⭐⭐⭐

21 January 2026
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Thanks so much for your review! We're really happy to hear you're pleased with our services. We'll make sure to pass your feedback on to the team! If there's anything else we can help with, feel free to drop us a line at quality.improvement@reed.com.
All the best,
The Reed in Partnership team

Rated 1 out of 5 stars

Discrimination

Read in Partnership has subjected me to one of the worst experiences of my life. Despite clearly disclosing my learning disabilities, they failed to make even basic reasonable adjustments and showed a shocking lack of understanding, care, or professionalism.

The Restart programme is, in my opinion, unethical and harmful. It feels designed to pressure and control rather than support vulnerable people. I was treated like a box to be ticked, not a human being, and left feeling distressed, ignored, and worse off than when I started.

Any organisation claiming to support people into work while failing disabled participants so completely should be deeply ashamed. I would strongly warn anyone with learning disabilities or additional needs to avoid Read in Partnership altogether.

20 December 2025
Unprompted review
Reed in Partnership logo

Reply from Reed in Partnership

Hello,

Thank you for your feedback. We genuinely value input from our participants and are committed to resolving any concerns you may have. We’d appreciate the opportunity to speak with you directly to better understand and address these issues. Please feel free to contact us at your earliest convenience via quality.improvement@reed.com.

Kind regards,
The Reed in Partnership Team

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