Rebecca's Jewellers Reviews 

183
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

A wonderful find by the sea, choice, quality and reasonable prices. The staff are friendly, knowledgeable and put you at ease immediately. Their website has all you need or could want without the en... See more

Rated 5 out of 5 stars

Very welcoming, no pressure, no hassle. Always let us feel like we were in control when choosing the ring and we actually felt comfortable the whole duration of the purchase. Did not pressure or give... See more

Company replied

Rated 5 out of 5 stars

So happy with my beautiful ring from Rebecca’s jewellers fabulous staff and a wonderful touch of nostalgia in the lovely shop. Special “Thank You” to Alma for her attention and care for what l exact... See more

Company replied

Rated 5 out of 5 stars

Revisited Rebecca’s 8/9/22 and received wonderful service. First visited this shop to purchase a ring 16 years ago and we’ve made the trip back from the Isle of Man for several purchases since. Nice t... See more

Company replied

Company details

  1. Watch Store
  2. also in
  3. Diamond Dealer
  4. Jeweler
  5. Jewelry Appraiser
  6. Jewelry Store
  7. Watch Repair Service

Information provided by various external sources

Second Hand Rolex watches and Diamond Jewellery specialists, Rebecca's Jewellers are an independent family run business with an international reputation for service and quality. Our shop on Lord Street in Southport was established in 1973 by Rebecca and was joined by her son Adrie in 1975.


Contact info

4.9

Excellent

TrustScore 5 out of 5

183 reviews

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4.9

All reviews

(183)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy with helpful and efficient service I got

They were very helpful and I am very pleased with my purchase and would highly recommend them

21 July 2014
Unprompted review
Rebecca's Jewellers logo

Reply from Rebecca's Jewellers

Dear Steven,
Thank you so much for your kind review. So glad to hear you were pleased with your purchase and the level of service received. If we can be of any further assistance, please don't hesitate to contact us.

Best Regards,
All at Rebecca's.

Rated 5 out of 5 stars

Great advice, great selection, great service.

We bought our engagement ring here today. It was an amazing and emotional experience. Thank you to all at Rebcca's.

20 July 2014
Unprompted review
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Reply from Rebecca's Jewellers

Dear Richard,
Thank you so much for your kind review. We're thrilled to hear you were pleased with your purchase and the level of service received. If we can be of any further assistance, please don't hesitate to contact us.

Best Regards,
All at Rebecca's.

Rated 5 out of 5 stars

A Personal Service and a great deal.

It took me a while to choose where I wanted to purchase my item and we finally settled on Rebecca's because they had a good range at keen prices. We were served by Rob the Manager, who could not have been more pleasant to deal with and who spent over 30 mins helping me to select the right piece to make sure I was happy with what was a substantial purchase. Rob's knowledge of the various pieces was excellent and he even gave us a reduction on what was a good price to begin with. Their after sales service has been excellent too with a valuation certificate arriving a day later in the post. I would recommend Rebecca's to anyone thinking of buying jewellery in Southport.

20 July 2014
Unprompted review
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Reply from Rebecca's Jewellers

Dear DT. Southport,
Thank you so much for your kind review. We're thrilled to hear you were pleased with your purchase and the level of service received. If we can be of any further assistance, please don't hesitate to contact us.

Best Regards,
All at Rebecca's.

Rated 5 out of 5 stars

Good service

Very friendly staff, the manager delt with us was really nicely,made sure we were happy with what we bought. Was pleased with my purchase so was my partner

6 July 2014
Unprompted review
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Reply from Rebecca's Jewellers

Dear John,
Thank you so much for your kind review. We're thrilled to hear you were pleased with your purchase and the level of service received. If we can be of any further assistance, please don't hesitate to contact us.

Best Regards,
All at Rebecca's.

Rated 4 out of 5 stars

Great looking shop window

Excellent service upon asking for a quotation for my ring purchased approx 6 years ago, I still love the ring as I did the first time I saw it, although I have had issues with diamonds falling out on 2 separate occasions, the ring has been checked as having no damage therefore cannot understand why the stones fell out and have had to pay on 2 occasions for the ring to be fixed

3 July 2014
Unprompted review
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Reply from Rebecca's Jewellers

Dear Lindsay,
Thank you so much for your kind review. We're sorry to hear of your disappointment and the issues you have had with your purchase. As always we will endeavour to put any problems right. We aim to do our utmost in providing a high level of service and want our customers to leave the shop feeling happy and pleased. If we can be of any further assistance, please don't hesitate to contact us.

Best Regards,
All at Rebecca's.

Rated 5 out of 5 stars

Excellent Service!!

Rebecca's staff are amazing -- they have great knowledge, are very helpful, and their selection is very, very good. Worth a visit when you are in Southport.

1 July 2014
Unprompted review
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Reply from Rebecca's Jewellers

Dear Mike,
Thank you so much for your kind review. We're thrilled to hear you were pleased with your purchase and the level of service received. If we can be of any further assistance, please don't hesitate to contact us.

Best Regards,
All at Rebecca's.

Rated 5 out of 5 stars

Just Amazing!

I would highly recommend Rebecca's to anyone who is looking for a quality diamond ring. I have used them for 12 years now, firstly my engagemnt ring. Rob and the team made our wedding rings to our design and had them engraved for us. Next came my eterninty ring - this was and still is a fab ring. We have just upgraded my original engagement ring to a bigger design and diamond- all i can say is OMG its amazing :) I'm trying to grow bigger fingers so i can upgrade again!
The team at Rebecca's make you feel so special and help create the perfect memory. Thanks Guys - see you soon if i can persude hubby :)

30 June 2014
Unprompted review
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Reply from Rebecca's Jewellers

Dear June,
Thank you so much for your kind review. We're thrilled to hear you were pleased with your purchase and the level of service received. If we can be of any further assistance, please don't hesitate to contact us.

Best Regards,
All at Rebecca's.

Rated 5 out of 5 stars

Excellent Jewellers

I only ever buy jewellery from Rebecca's. I have confidence in the expertise of the staff and the high quality of the jewellery at the right price. The staff are always friendly and extremely helpful.

27 June 2014
Unprompted review
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Reply from Rebecca's Jewellers

Dear Toby,
Thank you so much for your kind review. We're thrilled to hear you were pleased with your purchases and the level of service received. If we can be of any further assistance, please don't hesitate to contact us.

Best Regards,
All at Rebecca's.

Rated 5 out of 5 stars

Fantastic service once again

I have been buying my wife jewellery from here for years and my most recent buy was an eternity ring.
The ring is awesome and excellent quality as always.
The staff are very friendly and helpful and go out of their way to help you .
I would definitely recommend Rebecca's to anyone

11 June 2014
Unprompted review
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Reply from Rebecca's Jewellers

Dear Steve,
Thank you so much for your kind review. We're thrilled to hear you were pleased with your purchase and the level of service received. If we can be of any further assistance, please don't hesitate to contact us.

Best Regards,
All at Rebecca's.

Rated 5 out of 5 stars

Diamond a girls best friend

Just been to visit one of my favourite shops Rebecca's Jewelers Southport.
I wanted to upgrade my diamond ring, the choice they had was wonderfull, I tried lots of rings on until I found the right one, I'm thrilled to bits with it and can't stop looking at it, Rob was very patient and helpfull, iv no hesitation in recommending them to my family and friends, we have also bought 2 Rolex watches which we love, whenever I say to my husband should we go to southport for a ride, I see ££££ signs in his eyes.
Great Diamonds great service.

11 June 2014
Unprompted review
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Reply from Rebecca's Jewellers

Dear Moira,
Thank you so much for your kind review. We're thrilled to hear you were pleased with your purchase and the level of service received. If we can be of any further assistance, please don't hesitate to contact us.

Best Regards,
All at Rebecca's.

Rated 5 out of 5 stars

First class jewelers

Having already bought a ring from Rebecca's a few years ago, I returned to upgrade my stone. Rob and his team spent so much time talking with me to ensure I made the right decision. I gave him my budget and he wasn't pushy at all. I came away with the perfect diamond which I can't stop looking at.. Thank you so much! I am one happy customer!

28 May 2014
Unprompted review
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Reply from Rebecca's Jewellers

Dear Gill,
Thank you so much for your kind review. We're thrilled to hear you were pleased with your purchase and the level of service received. If we can be of any further assistance, please don't hesitate to contact us.

Best Regards,
All at Rebecca's.

Rated 5 out of 5 stars

Really good service. I mean it!!!

I telephoned Rebecca's watches looking for a watch for my daughters birthday, spoke with Rob. What a helpful guy. Not only did he source the watch I wanted he also changed the dial colour to my specification free of charge and posted free also. When the watch arrived presented in its Rolex box I was over the moon, the watch could have been brand new yesterday. These guys really know what they are doing with Rolex's. Thanks again Rob I will definatly be back.

John.

23 May 2014
Unprompted review
Rebecca's Jewellers logo

Reply from Rebecca's Jewellers

Dear John,
Thank you so much for your kind review. We're thrilled to hear you were pleased with your purchase and the level of service received. If we can be of any further assistance, please don't hesitate to contact us.

Best Regards,
All at Rebecca's.

Rated 5 out of 5 stars

Highly recommended. Will cater to your personal needs.

Very welcoming, no pressure, no hassle. Always let us feel like we were in control when choosing the ring and we actually felt comfortable the whole duration of the purchase. Did not pressure or give us ultimatums, just cut to the chase with best possible price try could offer and changed the shank free of charge on the same day. Very impressed with the service

22 May 2014
Unprompted review
Rebecca's Jewellers logo

Reply from Rebecca's Jewellers

Dear Richard,
Thank you so much for your kind review. We're thrilled to hear you were pleased with your purchase and the level of service received. If we can be of any further assistance, please don't hesitate to contact us.

Best Regards,
All at Rebecca's.

Rated 5 out of 5 stars

I love Rebbeca's!!!

Wonderful helpful staff giving you the benifit of their wealth of experience in finding the perfect piece of jewellery, which is just right for you.

22 May 2014
Unprompted review
Rebecca's Jewellers logo

Reply from Rebecca's Jewellers

Dear Florence,
Thank you so much for your kind review. We're thrilled to hear you were pleased with your purchase and the level of service received. If we can be of any further assistance, please don't hesitate to contact us.

Best Regards,
All at Rebecca's.

Rated 5 out of 5 stars

Great service, very impressed.

Rebecca's came highly recommended to me and I would definitely recommend them to others!

Super service.

Thank you.

21 May 2014
Unprompted review
Rebecca's Jewellers logo

Reply from Rebecca's Jewellers

Dear James,
Thank you so much for your kind review. If we can be of any further assistance, please don't hesitate to contact us.

Best Regards,
All at Rebecca's.

Rated 5 out of 5 stars

Traditional, old fashioned polite service

Rebecca's is not only has the best prices in Southport , but also has the best service. It's a family business that's been going for years and simply provides good old traditional, friendly, polite service. Can't recommend them highly enough.

21 May 2014
Unprompted review
Rebecca's Jewellers logo

Reply from Rebecca's Jewellers

Dear Les,
Thank you so much for your kind review. We're thrilled to hear you were pleased with your purchase and the level of service received. If we can be of any further assistance, please don't hesitate to contact us.

Best Regards,
All at Rebecca's.

Rated 5 out of 5 stars

Brilliant and very genuine kind staff made my son and I feel special

I went in the jewellers yesterday after been mistreated at other shops in town made to feel we had no money to spend our budget was £40 for a silver bracelet 1 shop in said we wouldn't even by a clasp for that and suggested we went to Claire's accessories we went to Rebecca's and the staff didn't pounce on us as previous shops and he gave us a good price for a item my son really wanted to buy which was out of his price range after spending 3 hours in town and my son felt disheartened he was not going to get the present he wanted for his girlfriend birthday
The guy that served us made us feel like we were spending thousands and he was over the moon with the service so would not hesitate to go back there again as they were genuine no sales tactics staff 5 star rating in my opinion

21 May 2014
Unprompted review
Rebecca's Jewellers logo

Reply from Rebecca's Jewellers

Dear Mrs Sutton,
Thank you so much for your kind review. We're thrilled to hear you were pleased with your purchase and the level of service received. If we can be of any further assistance, please don't hesitate to contact us.

Best Regards,
All at Rebecca's.

Rated 5 out of 5 stars

Exceptional

Been going to Rebecca's for a good few years would not go any were else. Exceptional customer service, happy to go the extra mile to get you exactly what you want. 100% happy every time ha hopefully get a better dizzy next time because I am such a loyal customer ;)

20 May 2014
Unprompted review
Rebecca's Jewellers logo

Reply from Rebecca's Jewellers

Dear Jo,
Thank you so much for your kind review. We're thrilled to hear you were pleased with your purchase and the level of service received. If we can be of any further assistance, please don't hesitate to contact us.

Best Regards,
All at Rebecca's.

Rated 5 out of 5 stars

Great friendly and knowledgable colleagues

Great experience from start to finish making a purchase from Rebecca's. The selection, service, and after sales was first class. Would not hesitate to purchase again in the future.

20 May 2014
Unprompted review
Rebecca's Jewellers logo

Reply from Rebecca's Jewellers

Dear Nick,
Thank you so much for your kind review. We're thrilled to hear you were pleased with your purchase and the level of service received. If we can be of any further assistance, please don't hesitate to contact us.

Best Regards,
All at Rebecca's.

Rated 5 out of 5 stars

Best choice of rings in Southport

Found just what I was looking for, and got a good deal! Lady who served us nothing was to much trouble for her. We looked in all the other jewellers in Southport and this was the best by far! So happy with my gorgeous engagement ring. Will definitely be going back for our wedding rings. :)

6 May 2014
Unprompted review
Rebecca's Jewellers logo

Reply from Rebecca's Jewellers

Thank you so much for your kind review. We're thrilled to hear you were pleased with your purchase and the level of service received. If we can be of any further assistance, please don't hesitate to contact us.

Best Regards,
All at Rebecca's.

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