Rebecca's Jewellers Reviews 

183
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

A wonderful find by the sea, choice, quality and reasonable prices. The staff are friendly, knowledgeable and put you at ease immediately. Their website has all you need or could want without the en... See more

Rated 5 out of 5 stars

Very welcoming, no pressure, no hassle. Always let us feel like we were in control when choosing the ring and we actually felt comfortable the whole duration of the purchase. Did not pressure or give... See more

Company replied

Rated 5 out of 5 stars

So happy with my beautiful ring from Rebecca’s jewellers fabulous staff and a wonderful touch of nostalgia in the lovely shop. Special “Thank You” to Alma for her attention and care for what l exact... See more

Company replied

Rated 5 out of 5 stars

Revisited Rebecca’s 8/9/22 and received wonderful service. First visited this shop to purchase a ring 16 years ago and we’ve made the trip back from the Isle of Man for several purchases since. Nice t... See more

Company replied

Company details

  1. Watch Store
  2. also in
  3. Diamond Dealer
  4. Jeweler
  5. Jewelry Appraiser
  6. Jewelry Store
  7. Watch Repair Service

Information provided by various external sources

Second Hand Rolex watches and Diamond Jewellery specialists, Rebecca's Jewellers are an independent family run business with an international reputation for service and quality. Our shop on Lord Street in Southport was established in 1973 by Rebecca and was joined by her son Adrie in 1975.


Contact info

4.9

Excellent

TrustScore 5 out of 5

183 reviews

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4.9

All reviews

(183)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent family run jewellery and Rolex shop

Always window shopped watches here. Went in today to try on a few.
Excellent generational family run shop. Very friendly service. Could not do enough to help.
Knowledgeable and not pushy at all.
Was made up to find the exact watch I wanted.
Not rushed and tried on a few. Nothing was too much trouble.
Highly recommend a visit if you are in the market for stunning jewellery or a watch.

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Magical Moment

The long family history of this magnificent jewellers is a true legacy to the warm, wonderful professional and importantly, sincere staff. After being married for almost 39 years I had always wished for "that diamond ring", after much and I mean much deliberation and a few visits to Rebecca's jewellers my husband made the purchase of my dream diamond ring. Hayley and Matthew were incredible totally understanding of my dithering. The experience has left me wishing to return to this shop just to be in the presence of such beautiful jewellery and have a chat with the 2 great representatives of this amazing and successful family history. Thank you for a platinum service.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

What a pleasure to shop again with you

What a pleasure to shop again with you
You are my favourite jeweller in the north west
I recommend you to all my friends and family
Never rushed into a decision or pushed to make a purchase
Very knowledgeable and friendly service

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Custom rings

Rebecca made three custom rings using my children’s birthstones. She worked with me to help create not just jewelry but timepieces! Communication and shipping was amazing! I cannot wait for my next piece. Rebecca, thank you!!!

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

After 38 years my Husband finally said he was going to buy me the engagement ring he couldn’t afford when we got married. We’re regular visitors to Southport and I often looked at the beautiful displays in Rebecca’s Jewellery Shop on Lord Street.
I wasn’t disappointed during our visit. Rob the manager and all the staff couldn’t have been more helpful, friendly and knowledgeable. Overall received excellent service (Rob even kindly cleaned my eternity ring so it looked like new!)
So if you’re looking for quality jewellery and service I would highly recommend visiting Rebecca’s

17 February 2025
Unprompted review
Rated 5 out of 5 stars

Birthday gift

Visited Rebecca's jewellers today to look for a gift for my mums 70th birthday.
What a wonderful shop, staff were very friendly and helpful.
You know sometimes when you feel a company goes that extra mile, I get the feeling it's like that all the time here.
My purchase was beautifully gift wrapped, a complimentary jewellery cleaner kit was included and the final nice touch was a lovely bottle of bubbly, a gift for my mums birthday.
Really lucky to have such great shops in our town.

28 December 2024
Unprompted review
Rebecca's Jewellers logo

Reply from Rebecca's Jewellers

Thank you for your kind review will be happy to help in the future.

Rated 5 out of 5 stars

The best Jewellers in the world

The whole experience as soon as you walk through the door. The friendliness, help and nothing is too much trouble. We have been going to Rebecca's since December 1990, and all our jewellery has been bought fro Rebecca's. In 2018 we moved away from Southport to live in Brittany, France. This year after 30 years as a couple we decided to get married. The only jewellery shop that we wanted to buy our rings from, was Rebecca's. They could not have been any more helpful and made the most beautiful engagement ring, helped select the matching wedding ring, designed my wedding ring and repaired two rings. We could not be any happier and highly recommend Rebecca's to everyone. Thank you for making our experience so special and memorable.

11 December 2024
Unprompted review
Rebecca's Jewellers logo

Reply from Rebecca's Jewellers

Thank you for your kind review best wishes from Rebecca’s

Rated 5 out of 5 stars

I bought an eternity ring for my wife

I bought an eternity ring for my wife, she had seen it first on Rebecca’s web site, so I was then dragged to the shop, kicking and screaming to buy it.

We were well looked after by a young lady who showed us the ring and other rings that were similar.

To my dismay my Wife took the assistants advice and chose the more expensive one, to be fair she was right in what she said the ring was stunning.

Then a guy appeared from nowhere, a bit like a David Blaine magic trick, he promptly emptied my bank account and explained how the ring would be sized asap and he would phone us when it was ready to collect.

Very professional and polite - no hassle, no hard sell, almost painless.

The shop itself is like an Aladdins Cave, small and cosy yet so much stock - Watches, Rings, all types of jewellery, something for everyone.

I have never bought from Rebecca’s before but I will be from now on.

Thank You.

26 December 2024
Unprompted review
Rebecca's Jewellers logo

Reply from Rebecca's Jewellers

Thank you for your kind review from all at Rebecca’s

Rated 5 out of 5 stars

Simply the best. That is all.

Went back to see Matt and Rob for some advice on an item I wish to sell, couldn't have been more welcoming and knowledgeable. Helpful is an understatement.
Ended up leaving a very happy man with a new watch for myself to match the one I bought for the wife a fortnight ago. I simply cannot recommend Rebecca's highly enough. Just awesome service from awesome people.

17 November 2024
Unprompted review
Rebecca's Jewellers logo

Reply from Rebecca's Jewellers

Thank you for your kind review, we’re so happy you had a good experience within the store! best wishes from Rebecca’s

Rated 5 out of 5 stars

This is one unique jewellers.

This is one unique jewellers.
All staff are superb. The quality of stock is outstanding. My son bought his first Rolex in this shop, this week. The relaxed approach was first class, no pressure at all, just a super supportive experience. The manager just knows what to do.
I’d recommend Rebecca’s to anyone.

4 November 2024
Unprompted review
Rebecca's Jewellers logo

Reply from Rebecca's Jewellers

Thank you for your kind review! It was a pleasure meeting you and your family, and that you enjoyed your instore experience with ease! best wishes from Rebecca’s

Rated 5 out of 5 stars

Five star service!!!!!…

I can’t recommend Rebecca’s Jewellers enough. I have been coming back to this shop for over 20yrs, firstly for my engagement ring and recently for a watch. The customer service is excellent and you are never pressured into making a purchase. Every time I go back they always clean my engagement ring for me, little touches like this mean so much. Special thank you to Matthew for today and of course Rob. Already planning my next visit!

3 November 2024
Unprompted review
Rebecca's Jewellers logo

Reply from Rebecca's Jewellers

Thank you for your kind review, we are so happy you have been coming back to ourselves for over 20 years! And we can’t wait for you to come back, it’s always a pleasure dealing with our loyal customers! best wishes from Rebecca’s

Rated 5 out of 5 stars

Absolute 5 star service, staff and variety of products.

Absolute 5 star service & staff. We have purchased a couple of times from here and can honestly say they are such lovely friendly people. They take time to deal with you personally and incredibly professional.
The choice of products they have is never ending!! We traveled from the midlands to here and would definitely be back. Absolutely first class service, people and products. Thank you

26 October 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Can’t recommend Rebecca’s highly enough. All staff were wonderful, particularly Rob and Matthew who helped me and my husband. My husband bought me a watch for my 40th and we were offered a wonderful experience. Great advice, very friendly and welcoming and absolutely no pressure to purchase.
Purchasing my new watch from Rebecca’s was very sentimental for me as it was the shop me and my Nan used to love looking in when I was small. Rob listened to our story and you could tell it brought him and the shop joy to know it meant so much to their customers. Thanks again.

20 September 2024
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing. So friendly, welcoming and knowledgable. No pressure or hard sell just wonderful experience.Would definitely recommend a visit to this lovely jewellers. 😊

14 September 2024
Unprompted review
Rated 5 out of 5 stars

Very happy customer

I visited this shop to buy something special for my daughter in law and came away very happy with my purchases. There was a huge selection of goods and they were very reasonably priced. The salesman was very friendly and helpful and I can highly recommend this shop.

25 July 2024
Unprompted review
Rated 5 out of 5 stars

I bought my youngest son a Rolex…

I bought my youngest son a Rolex Submariner yesterday. I saw it on their website, phoned up and left a deposit. First time I have ever been in Rebecca's, even though I have walked past hundreds of times and often look in the window. Wow, what an enormous choice of jewellery and Rolex watches. We were looked after by the very helpful and knowledgeable Rob. It is never easy parting with over £9500, but it was a great experience and my son is delighted with the Submariner and we definitely had a better experience than Rob did trying to buy a new BMW from Williams in Liverpool.

When I need another watch or jewellery, Rebecca's will be first on my list.

26 January 2024
Unprompted review
Rated 5 out of 5 stars

Rhodium repair and plating.

I took advantage of the great offer on at the minute, of rhodium plating of my white gold engagement and wedding rings. The offer price of 9.99 per ring is a bargain, usually £50 per ring!
Rings look brand new again, no more yellow hue. Same day service. Felt comfortable leaving my precious jewellery with them. Couldn't be happier. They are as sparkly now as they was 15 years ago. Thank you.

20 January 2024
Unprompted review

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