Readysteadystore Reviews 

very bad experience! I was on the phone with Anthony. He 'took the time' to explain the different offers they have. 25 minutes pass and he wants me to give my card details on phone. He got pissed off when I said I do not want to give my card details over the phone and started yelling saying that he wasted his time with me and hung up.
A very bad experience...

Terrible experience at the Leeds Ring Road site. A 'system error' meant I had to split my possessions across two units on the day of my move. I then received a notice threatening to sell my possessions, despite having paid in advance. They were unapologetic and acted like they were doing me a favour!

I went in the other day to purchase a few boxes and the ladies there were very helpful and very nice!

In the last three years I’ve used the place three times. It’s clean, safe and easy to access. I’ve dealt with James and Maria and check in/out is always a breeze.
👍👍👍

Having had some fairly bad experiences at 'other self storage units' I wasn't holding out much hope ... How wrong I was !!

Not only did I get a bigger unit that was cheaper, the rental process both online and over the phone was absolutely painless !! I was treated as a customer rather than an inconvenience.

On arrival I was met by James who was super friendly and extremely helpful, chatty and went out of his way to explain things and make sure that I was happy, any questions were answered with a smile and he even took the time to explain what 'extras' my flexisaver gave me.

The unit was great, accessible and clean with great facilities making the entire move in process simply brilliant.

When there was a small question surrounding a rather confusing invoice James took the time once again to explain everything and make sure I was happy... which I was !!

I wouldn't hesitate to recommend as this place ticks all the right self storage 'boxes' !!!!!

I arrived on site today and realised I hadn’t confirmed how to enter out of hours. James from Manchester helped me every step of the way and was very patient. Made the storing process so much easier. Facilities where clean and trolleys where available which made things so much easier. Covid cleaning station was in place so felt like they really did think of everything. Would highly recommend!

I do not recommend. They are professional in the way they handle your queries and complaints. But billing is crazy!!! They tell you the prices in weeks but bill you in months and do not break down the charges on the invoice. They also force insurance on you billed by the week. I have used storage a few times in my life and this is the first time that I am not happy.

Don't waste your time with this unhelpful lot, telephone staff are rude and patronising, almost seem proud that the price quoted online is complete rubbish. Firstly you need insurance the minimum rate is 50% the cost of storage per week, then they tell you you have to pay a deposit and instead of saying £80 they try and fool you by saying £19 x 4 payments up front. If you are like me and want a trustworthy no bull company stay away from these cowboys.

Had a mixed customer service experience trying to check in to our storage. Telephone advisor "Anthony" was rude and patronising when we called to try to amend our order, we hung up on him and phoned back to a much better handler who transferred to even more helpful local store rep (Leeds). We were trying to price match and/or amend the insurance which is automatically included on their orders with no (or a well hidden) explanation of how to change or add your own. The price match has been accepted at a third of the cost of the original quote. Will try to remember to update the review after actually using the storage!

A big thank you to Sharon and Vicky at the Great Yarmouth branch . Why can’t all people be as kind & understanding, with expert knowledge about the service they provide, helpful, organised, genuine, I could go on..... These ladies are an asset to the company and should be recognised. I rented 2 units back in December in the height of COVID, due to house sale and leaving the country. The only thing that went smoothly was hiring these units and getting my belongings in them . The ladies made it so easy, made me welcome, gave me a quote, explained everything, signed a contract, set up DD, bought a padlock, I moved my belongings on a trolley, into the units, job done. 8 months later, I still get an email with invoice, DD gets taken and my belongings are still safe. I never write reviews, but this company, Sharon & Vicky deserve a BIG THANK YOU ! ( sorry it’s taken 8 months, internet is a luxury here ! Taken 7 months to be working, not a smooth service ! )

Good explanation of services offered & charges involved. Friendly helpful staff both over the phone & on site. Limited experience of self storage facilities but would use again if required.

I have used Ready Steady Store in Worthing twice and on both occasions the service has been exceptional. You wouldn't think there was much to help with but things like getting stuff delivered or collected from the unit could have been a problem for me on a couple of occasions and Gareth and his team made the problems disappear. They also happen to be a very amicable bunch of people. I have no hesitation in highly recommending them.

Gary & James were so helpful, nothing was too stupid to ask.

Dear Wellingborough Store,
I would just like to thank Dawn for her very helpful service and assistance when I have visited the store. On telephone calls she provides a sincere and professional service. Its nice to meet / chat with an upbeat person who is happy and helpful.

Kind Regards Keith Norris

Thank you to Gary and your team for making both the move in and move out of the storage unit so easy.Everyone was so pleasant and professional and dealt with all my queries promptly. The security offered at the unit is excellent and put my mind at rest for the 8months that my belongings were stored. Thank you once again l will not hesitate to recommend you.

Ready steady store have been so helpful right from the start. Bending over backwards to meet our needs and finding us two containers when space was in short supply. Very easy to communicate with and reach someone on the phone. On arrival Maria was so welcoming, checked us in quickly and efficiently and was very professional, warm and friendly. She took me to see both containers and talked me through the whole process from start to finish. Highly recommend the company and staff working there for their professionalism and efficiency.

Been here for a wile now and it is brilliant, the staff at the Bournemouth branch can’t help enough and go that extra mile every time, I’m here as a business and they take all my delivery’s and text me when they are in. Everything I needed and more

TRING ROAD
Very helpful staff, ANNE & ANOUSHKA in particular.. we have always had issues NOT GETTING our invoices via email ... but on a day to day basis the staff are friendly and helpful.. going the extra mile .. so we highly recommend #ReadySteadyStore #Tring Road

I've been with Ready Steady Store Burgess Hill since they opened in February 2020 and I've never had a bad experience. Plenty of space in the car park for multiple vehicles. 24 hour access is very handy over the weekends especially.

Dan and Marc have always been more than helpful in the office and they have helped me grow my business by making upgrades as easy as possible and the Business package is 100% worth the extra weekly fee as they always make sure the parcel is received and place it in the holding room for me.
I can't recommend them enough as a storage facility.

This is my 2nd unit I always find them very helpful.