Readysteadystore Reviews 

Great service from initial phone call to accessing storage facility. the staff at Lincoln, Allenby is friendly, willing to be on hand every step of the way. This service is also great value for money! Will use this firm first for all my storage needs.

Excellent Customer Service from the start both on the phone and in person. The procedure was fully explained, easy to do, and remarkably well-priced. Everything appeared very secure there which was very reassuring. I would recommend Readysteadystore to anyone, especially if in the process of moving and needing to store your household items and furniture. Definitely worth 5 stars.

Hello. I just picked up a phone call from this company. I left my details last night on the website. The only way to see the price is to leave your phone number. There was a box to tick however where you pick how would you like to be contacted and i ticked email. I have explained a man that spoke to me that I was only enquiring and wish not to be called again. He explained that he just gets the phone call and knew nothing more but can stip further calls. I had the impression that he was bored from the start, it was certainlynot a pleasent call from the beggining. I explained about the tick and wanted to leave feedback however at this point the person that I was speaking to became clearly annoyed, very bad customer service experience. I was certainly talked down too. I have since got back to the quote page on their website and realised that tick was in relation to promotion offers (so you will be called regardless of what you choose to tick if that makes sence). I understand that, if I would be explained that I would have not questioned it. So some feedback here will be that it seems that the staff is not trained on the processes, and it's a very bad customer service. A man I spoke to said that he is not at the liberty to share his name when I asked and call ended on a very bad note. Phone call happened few minutes ago (so around 8:30 am on 16/08/23) and I was enquiring about kirkstall site. Please have a conversation with him as he certainly put me off ever using this supplier. Thanks

Thieving liars.
untrustworthy company

No problems at all from the time I booked (May 2023) through to vacating (early July 2023) my storage unit. Never used such a facility before so found the staff very helpful with any questions that I had.
Security systems very thorough, plenty of trolleys and easy access from the loading bay to my unit on the 2nd floor.

Awful customer service , cant believe the level of arrogance the people show at customer service . I used this store couple of times and its the last time i will be using it.

Needed space after accumulating a multitude of work items.
Researched online, naturally, Ready Steady Store hit the top-spot for prices, sign-up offers and accessibility.

I ended taking a 50sq-ft unit, signing-up was a breeze, moved in immediately.!!

Special shout-out to Megan at the Peterborough facility who was a genuine pleasure to deal with and made the whole process so easy. Thank you G.

Have used their storage facilities and have had no issues, recently moved homes, so got a smaller unit to store my left over stuff. The Aylesbury Broadfields branch staff are helpful, and Mike and Anouska are super friendly to talk to. Would recommend to others in the area and would use again in future

This tale will tell you a lot about this company. I signed over about £135 as the first payment on a storage period which was due to start a few days later.
Unexpectedly, the day after I made the payment, a new storage company started up much closer to my home and so much more convenient.
Straight away I rang RSS to cancel, assuring them that I had no expectations of any sort of refund - after all, my cancellation was in no way their fault. Their response was that I would receive a full refund in a few days - in fact it arrived in my account the next day.
The company's ethos is best summed up in their repsonse to my idea of receiving no refund: 'We're not that sort of company'. RSS have a lot to be proud of.
Their prices and terms seemed very good to me; I'd like to express particular thanks to Anthony and Dave at one of the Lincoln branches, who guided me patiently and expertly through their procedures.

We always recommend Ready Steady Store Doncaster to our customers who need storage. Even at the last minute they always come up trumps regarding storage. The staff are so friendly and extremely professional. I will always recommend Ready Steady Store to our customers. S.Cassidy. Cass Removals Ltd.

Ready Steady Store is a greedy company. They continually increased prices even through the Covid lock down and send threatening and disrespectful letters preventing access to your storage when your account is fully paid up to date.
They are a very self centred company and I would never recommend them.

Having moved a few times in rented properties, I found ready steady move to be a fast and efficacy service. The estate agent was informative, friendly and went over and beyond to ensure that I got the property I wanted… fast efficient and a pleasure to deal with. I would highly recommend ready steady move.. brilliant service .

I made a call to 0800 3213211 today at 13:52 and spoke to a really assy rude man. The call started very amicably and i liked the sound of what he was offering in terms of the price as i was in search of a unit in the Manchester area. It all went left when i asked what proof of ID he required. He said he required POA. I asked why he needed this because i will no longer be living at the address. He became defensive and attempted to be insulting . I told him because of the way he acted i will not be doing business with his as i felt his attitude stunk.

Horrible man,

Quite persistent on the sales front, but good to get the introductory discount price. Contrary to what a few others have said, they do state the T&Cs of pricing, insurance etc, you just have to read the contract and the small print carefully.

Storage unit was easy to access, clean and secure and our stuff stayed dry and safe for the ~8 months we stored it there. The discount on Enterprise van hire was a massive bonus for us since we were doing some home renovation which needed a lot of shifting stuff around!.

There was a bit of stress just before we vacated as we were erroneously sent a notice that our account was in arrears and the unit had been overlocked. However the branch (Leeds) contacted us back about 10 minutes after I left a message, apologised and explained exactly why the error had happened and how they'd sorted it. The money we'd overpaid was refunded in reasonable time.

All in all despite the hiccup at the end I'd still use these guys again given the convenience of the location, the introductory pricing and the quality of the unit.

All good at the beginning but I ended my rental early because I didn’t need it anymore two weeks early I’d payed for a month up front so wasn’t expecting to get anything back but to be charged £28 for not giving two weeks notice is disgusting has they will have rented out the unit in the same day I will never use this company again

Don't cater to blind people. Don't accept trans clients easily. In breach of so many laws. Need I go on???? They are useless, not customer focused, and have total disregard to the needs of their clients. Consequently I'm reporting them to Trading Standards

I have used a few storage companies Access and Safestore UK and Titan for nearly 2 years now and Readysteady storage have been better than them as introductory offer not begrudged, wide open units eg 100sq units have double doors, use initiative to find genuinely best unit, rather than me having to say on inspection no good and then when about to walk say oh by the Way we have this, lift working well (access had 2 but one always out of order and on 2 occasions so was 2nd one which caused a lot of inconvenience to many) Wide corridors, trolleys plentiful and big ones are boarded up on sides to prevent slippage rather than ends grilled as is case at access and safestore which is so less practical for long things like laminate flooring and tight corridors (this is a big bonus when loading unloading as so much hassle not being able to load a trolley fully to avoid slippage )and plenty of normal trolleys flat ones available every time I've been, I travel far for this place and have had opportunities to move nearer cold calls etc but am happier here then elsewhere!
The manager Adam is best thing about this branch is hands on, polite welcoming and clearly appreciates your custom and has a very smooth run operation in progress, always helping out and doing shop floor things like putting cardboard in bins as well as management .

Big car park close to entrance and fewer units with pillar obstructions compared to UK storage which had a pillar and narrow corridors. 24 hour access even during covid .Just as clean as other 2. I was skeptical of whether this would be worth travel but unit and Adam makes me say definitely year on . So highly recommend you give them a try. Thumbs up to everything so far. Out of all if the things the fact that Adam has wanted me to have best unit available, one he would have for himself or fami.y and friends rather than a difficult to let one try it and see attitude;stood out. I don't usually leave reviews so that says it all,
I also saw very happy long term customers not those keen to get out of there, says a lot in itself. I’ve been there many months myself now . Security wise just as secure as others never had issue.Thanks to Adam and team.

Every person I spoke to in Corby were beyond helpful when I needed them, especially Shawna and Taylor. Replied to voicemails left and arranged storage for the same day when I needed it last minute. Emailed me all the details of where my units would be. Would highly recommend.

Ann from the Ready steady store in Tring is amazing, so helpful and lovely to speak with. We were offered to move in our new home way before we were meant to and she helped us out so much. Appreciate you Ann!

Thank you, highly recommend

Great quick service provided by Megan! Even stayed on late past her shift to help me. Made it very quick and effortless for me, credit to your company.