Reach Digital Telecoms Reviews 375

TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Do not work with Reach Digital Telecoms. They are a scam. Despite repeatedly breaching GDPR regulations and continuing to contact us after multiple requests for removal, they have lied about knowing... See more

Rated 5 out of 5 stars

Absolutely incredible service. The friendly engineer came to install phones and was efficient and helpful, but we then had serious problems with our router (unrelated to the phone system) which he fix... See more

Rated 5 out of 5 stars

James Morgan, a very clever, polite and intellectual young chap who made the new install a breeze, answered all our office staff questions and gave good instruction on the new Mitel equipment. Would... See more

Rated 5 out of 5 stars

Andy came out to install our new phone systems and from start to finish he has been fantastic. Talked us through what he would be doing and updated us throughout his time here, answered any questions... See more

Company details

  1. Electronics & Technology

Written by the company

Reach Digital Telecoms is a professional telecommunication company based within the heart of Shropshire, we pride ourselves in providing all of our customers with state of the art phone system with integrated phone features as standard.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

375 reviews

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Rated 1 out of 5 stars

Do not work with Reach Digital…

Do not work with Reach Digital Telecoms. They are a scam. Despite repeatedly breaching GDPR regulations and continuing to contact us after multiple requests for removal, they have lied about knowing our directors and attempted to extract private information. The individual responsible, Ollie/Oliver Edwards, has been particularly deceptive in his approach.

This matter is being reported to Action Fraud and Ofcom for further investigation. I strongly advise businesses to steer clear of this company.

25 February 2025
Unprompted review
Rated 5 out of 5 stars

Steve & Andy were very efficient

Steve & Andy were very efficient, helpful and thorough with the installation of our new phone system.
They worked in a timely fashion and completed the phone system changeover with the minimum disruption.

Both very helpful with training and all questions raised.

1 August 2023
Unprompted review
Rated 5 out of 5 stars

Superb and Professional

Extreamly superb and professional service by Andy and Wayne for our installation of updated phones and call monitoring system.

Would 100% recommend to anyone thinking of using thier services.

12 July 2023
Unprompted review
Rated 5 out of 5 stars

Good Support

Andy, a telecom engineer, and I am delighted to provide this glowing 5-star review. Andy's performance and expertise in the field of telecommunications were truly exceptional.

From the start, it was evident that Andy possessed a remarkable level of technical expertise. Their deep understanding of telecommunications principles, protocols, and systems was evident in every project they undertook. Andy demonstrated a comprehensive knowledge of networking technologies, including routers and switches

27 June 2023
Unprompted review
Rated 5 out of 5 stars

Wayne installed the phones and…

Wayne installed the phones and equipment very professionally without any undue interruption to us. He worked quickly and efficiently. We are very pleased with the service and equipment. Many thanks

13 June 2023
Unprompted review
Rated 5 out of 5 stars

Steve from Reach came to fix issues…

Steve from Reach came to fix issues with our fax machine and set up a new phone. Very friendly and professional. From booking the job in we had an engineer on-site within a couple of days. Highly recommended!

7 June 2023
Unprompted review
Rated 5 out of 5 stars

Very good

Quick, and efficient service. Engineer was polite and helpful and he provided clear and concise training and set up everyone's apps and lines

18 May 2023
Unprompted review

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