Raymour & Flanigan - Lancaster Reviews 

81
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TrustScore 4.5 out of 5

4.5

Park City Center 600, 17601 Lancaster, Pennsylvania, US

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Rated 5 out of 5 stars

Our sales person Justin Stineman make our shopping experience less stressful! We are looking for a table size that isn’t very popular and he helped us with different options! He even started a custom... See more

Rated 5 out of 5 stars

Carl was amazing. He approached us as soon as we walked in, gave us space to look around the store on our own but made sure he checked on us every so often to answer questions we had, without making u... See more

Rated 1 out of 5 stars

The receipt told us pickup of out sofa was thursday by 4:00 at lancaster location. We rented a truck and when we went to pick it up- it wasnt there- wont be there until next tuesday I am livid - the... See more

Rated 5 out of 5 stars

Kim greeted me soon after arriving, listened to what I was looking for, and lead me right to it! She showed me some options for arranging my space on the 3D simulator - fun! I told her some other idea... See more


Company details

  1. Furniture Store
  2. also in
  3. Bedroom Furniture Store
  4. Children's Furniture Store
  5. Home Goods Store
  6. Interior Designer
  7. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • Park City Center 600, 17601, Lancaster, Pennsylvania, United States

  • (717) 740-4251

4.5

Excellent

TrustScore 4.5 out of 5

81 reviews

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4.5

All reviews

(81)

4,812 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful experience

We had a great shopping experience at the Lancaster, park city location. We had to return a mattress that was to soft for us and Kerry made the switch very easy. He went out of his way to make sure we were fully satisfied with our new selection. Christina our sales agent also was extremely pleasant and helpful and patient in helping us find some chairs we wanted to purchase ( which took some time). They both made our experience fun, pleasant and enjoyable.

20 August 2025
Rated 5 out of 5 stars

Good experience!

I had a very nice and polite sales person who answered my questions, repeatedly showed me how the click-clack love seat/sofa bed worked and not pushy. Enjoyable experience.

14 July 2025
Rated 5 out of 5 stars

Carl was amazing

Carl was amazing. He approached us as soon as we walked in, gave us space to look around the store on our own but made sure he checked on us every so often to answer questions we had, without making us feel like he was hovering. He was very knowledgeable on the products and made our entire purchasing experience very fun and pleasant.

2 June 2025
Rated 5 out of 5 stars

Great Furniture, Great Deals, Great Staff

Our first time shopping at Raymour & Flanigan and it was a great experience! We were taken care of by Carl Burch who was very kind, helpful and knowledgeable. Carl worked with us in selecting our new furniture and gave us an amazing deal. We can’t thank Carl enough!!!!

25 May 2025
Rated 5 out of 5 stars

Good salesman

Brad did a great job on showing us bedroom furniture. And on choosing a new mattress. Only down side was the lack of lighting in the area where the beds were. I could understand it not working, but when we came back a week later to finalize it still wasn’t working.

20 May 2025
Rated 5 out of 5 stars

Great Consultant and Inventory

Brent, our consultant, was knowledgeable and professional. He showed us several pieces in different price ranges and styles which helped us to make an informed as to what we wanted. This also speaks to the diversity of your inventory.

4 May 2025
Rated 5 out of 5 stars

Relaxed experience with Mohammad

Relaxed experience with Mohammad. He was resourceful, knowledgable & close by in case a question needed answered. The store is huge with a diverse selection of quality inspired furniture. Very pleased with oyr purchase & the price.

2 May 2025
Rated 5 out of 5 stars

Justin Stineman is great!

Our sales person Justin Stineman make our shopping experience less stressful! We are looking for a table size that isn’t very popular and he helped us with different options! He even started a custom build for us taking into consideration different things that we said we were looking for. He is super friendly, knowledgeable and helpful. Very happy we had Justin today!

26 April 2025
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