Rated People Reviews 

19,556
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 825 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being exceptionally punctual, friendly, and efficient during every project visit. Many people note that tradespeople get in touch very quickly and complete required repairs with great care. Consumers appreciate the smooth overall process of finding reliable professionals through the platform. Some reviewers were not happy with customer support, mentioning severe difficulties in getting timely replies or reaching anyone. A few other people also felt that certain tasks were poorly handled, resulting in botched work or unfinished projects. Additionally, some consumers experienced issues with unexpected expenses or advertising leads that felt too costly.

What people talk about most

Service

Consumers find service to be positive, highlighting how quickly tradespeople get in touch and complete jobs... See more

Staff

Customers had positive experiences with staff, highlighting that workmen were professional, punctual, and... See more

Price

Reviewers highlight ambiguous aspects of price, as customer experiences vary widely across different... See more

Response time

Reviewers mention ambiguous feedback about response time, with experiences varying widely among consumers.... See more

Customer communications

Clients share ambiguous opinions on contact, reflecting a high level of disagreement in their experiences.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bradley the electrician was punctual efficient and communicated really effectively He was very quick and tidy Price was a bit more than l expected but l guess that’s the rate these tradesman comm... See more

Company replied

Rated 5 out of 5 stars

Fairly new to the area, we needed a plumber for a couple of small non urgent jobs. Unable to obtain a professional through recommendation I looked at this site, read others experiences and placed t... See more

Rated 5 out of 5 stars

Needed a window specialist urgently to repair bent scissor hinges on wooden casement. Mith came promptly as promised, did a very tidy and professional job at a fair price. Very courteous and helpful.... See more

Company replied

Rated 5 out of 5 stars

My garden was getting me down. The ongoing battle with weeds was being lost. I posted a tidy up and maintenance job on rated people and the response was almost immediate and a tradesman visited in 30... See more


Company details

  1. Online Marketplace
  2. Internet Marketing Service
  3. Review Site
  4. Search Engine Company

About Rated People

Written by the company

We’ve been matching homeowners with skilled, local tradespeople since 2005. We make it easy for homeowners to find the right professional for their work, and help tradespeople build and run successful businesses all over the UK.
Find a tradesperson

Are you a tradesperson?

Over 50,000 homeowners trust us to find them tradespeople each month. Find out how Rated People works for tradespeople →

Find your next job lead

Contact info

3.8

Great

TrustScore 4 out of 5

20K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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How this company uses Trustpilot

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3.8

All reviews

(19,556)

787 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible

Terrible, the worst, horrible site with horrible customer service.

I’d call it a scam on it last legs taking money on its way out.
Should not exist

10 July 2026
Unprompted review
Rated People logo

Reply from Rated People

Hi,

We are truly sorry to hear about your extremely negative experience with our site and customer service. We understand your frustration and appreciate you bringing these serious concerns to our attention. We are actively reviewing your feedback to improve and someone will be in touch with you shortly

Many Thanks,

The Rated People Team

Rated 5 out of 5 stars

Quick and easy

It was extremely quick and easy to get three quotes for my job. I chose the best tradesman, and my work was carried out excellently. I would use them every time.

16 June 2026
Unprompted review
Rated 1 out of 5 stars

Scammed for money

I recently employed help with my garden and paid in full the amount agreed and the gardener did not finish the agreed work. He then blocked my phone number and was happy to take my money but not finish the work agreed.
Obviously I will not use this platform again as I had no protection from being scammed.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Great easy service e

Put the advert on,Ethan contacted me almost immediately, he did a great job,quick friendly nothing too much trouble.
All in all a great experience from start to finish.

7 July 2026
Unprompted review
Rated 1 out of 5 stars

Data stolen of account can’t be closed?

Put up a request. Got an email saying a trade had replied and more info required and to check my ad for more details. Checked the ad and nothing, no reply, no sign of any interaction and definitely nowhere to answer the trade that had requested more info. Seeing that the site isn’t for for purpose I decided to delete my account but, YOU CANT! Accounts have no delete option, contact us has no contact details so Trustpilot gets a visit instead. It’s my data, my account and I should be able to close it. I closed my advert and moved to trustatrader as their site is polar opposite to the one I just had a horrendous experience navigating.

7 July 2026
Unprompted review
Rated People logo

Reply from Rated People

Hi,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience with the platform did not meet your expectations.

We appreciate your comments regarding your enquiry and account management, and we understand how frustrating this experience must have been.

If you have any outstanding concerns, please contact our Customer Support team directly on support@ratedpeople.com and we'll be happy to look into this for you

Thanks,

The Rated People Team

Rated 5 out of 5 stars

Good job done

Marek and Michael did a great job in converting my bathroom into ashower room, and I am delighted with the result. They were hard-working and courteous, and always respected the property. I would not hesitate to give them another job.

6 July 2026
Rated 5 out of 5 stars

Maki electrics

Great service from maki really helpful fair price including fittings will recommend and use again thanks maki

30 June 2026
Unprompted review
Rated People logo

Reply from Rated People

Hi,

We're so happy to hear about your excellent experience with the trader! We truly appreciate your rating

Many Thanks,

The Rated People Team

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