Rated People Reviews 

19,551
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 825 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being exceptionally punctual, friendly, and efficient during every project visit. Many people note that tradespeople get in touch very quickly and complete required repairs with great care. Consumers appreciate the smooth overall process of finding reliable professionals through the platform. Some reviewers were not happy with customer support, mentioning severe difficulties in getting timely replies or reaching anyone. A few other people also felt that certain tasks were poorly handled, resulting in botched work or unfinished projects. Additionally, some consumers experienced issues with unexpected expenses or advertising leads that felt too costly.

What people talk about most

Service

Consumers find service to be positive, highlighting how quickly tradespeople get in touch and complete jobs... See more

Staff

Customers had positive experiences with staff, highlighting that workmen were professional, punctual, and... See more

Price

Reviewers highlight ambiguous aspects of price, as customer experiences vary widely across different... See more

Response time

Reviewers mention ambiguous feedback about response time, with experiences varying widely among consumers.... See more

Customer communications

Clients share ambiguous opinions on contact, reflecting a high level of disagreement in their experiences.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bradley the electrician was punctual efficient and communicated really effectively He was very quick and tidy Price was a bit more than l expected but l guess that’s the rate these tradesman comm... See more

Company replied

Rated 5 out of 5 stars

Fairly new to the area, we needed a plumber for a couple of small non urgent jobs. Unable to obtain a professional through recommendation I looked at this site, read others experiences and placed t... See more

Rated 5 out of 5 stars

Needed a window specialist urgently to repair bent scissor hinges on wooden casement. Mith came promptly as promised, did a very tidy and professional job at a fair price. Very courteous and helpful.... See more

Company replied

Rated 5 out of 5 stars

My garden was getting me down. The ongoing battle with weeds was being lost. I posted a tidy up and maintenance job on rated people and the response was almost immediate and a tradesman visited in 30... See more


Company details

  1. Online Marketplace
  2. Internet Marketing Service
  3. Review Site
  4. Search Engine Company

About Rated People

Written by the company

We’ve been matching homeowners with skilled, local tradespeople since 2005. We make it easy for homeowners to find the right professional for their work, and help tradespeople build and run successful businesses all over the UK.
Find a tradesperson

Are you a tradesperson?

Over 50,000 homeowners trust us to find them tradespeople each month. Find out how Rated People works for tradespeople →

Find your next job lead

Contact info

3.8

Great

TrustScore 4 out of 5

20K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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3.8

All reviews

(19,551)

783 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

With in a few days

With in a few days I was having my flat packs put together. The workers worked well no mess or tidying up to be done. They stayed until the job was done. So I wasn't left with things half done. I live on my own so it can be daunting. But these guys were a pleasure to open my door to.

10 July 2026
Unprompted review
Rated 3 out of 5 stars

A good idea but an imperfect system.

I instantly received three interested parties all wishing to quote for the job I posted. They also immediately called on the phone, which surprised me, as I didn’t think I had invited any of them to quote. Nobody else can express an interest once you get three that do. However, two of the three were clearly chancers who had not read about the job and not seen the photographs. One of them told me there weren’t any photos attached, which simply wasn’t the case. Anyway, it’s certainly not a perfect system, but I am ultimately satisfied, as one of the tradesmen who responded did a very good job for me at a price I was comfortable paying and had broadly expected. My feedback to Rated People - allow people to reject interested parties which then means others can respond, and find a way to stop people making contact for jobs that they haven’t bothered to even look at. Also maybe allow more people to express an interest, maybe 5, as 3 seems a low number when you consider the time wasters you’ll have to sift out.

13 July 2026
Rated 3 out of 5 stars

About 10 years ago, this was a great website for finding work. Unfortunately, that’s no longer the case. Back then, there were 40–60, sometimes even over 100 jobs posted every day. Now there are only

About 10 years ago, this was a great website for finding work. Unfortunately, that’s no longer the case. Back then, there were 40–60, sometimes even over 100 jobs posted every day. Now there are only around 4–10.

I had to register with MyBuilder because there are about 10 times more jobs available there. The only reason I’m still keeping this account is because I have 160 reviews here.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Good platform

Good platform, but unfortunately with the existing administration the lead are much more expensive! And that’s not guarantee you get the job. So we pay for the opportunity!

15 July 2026
Unprompted review
Rated 5 out of 5 stars

I have just had Martin from Instaflow…

I have just had Martin from Instaflow Burns out today to do a repair on the toilet cistern and to remove and replace shower base sealant. I am very pleased with his work he arrived on time with everything that was required for the job, he was a very quick worker and cleaned up after he finished and the price he quoted was what I paid very reasonable. I would not hesitate to recommend his service to anyone he would do a good job.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Posted a job and got contacted within minutes by three tradespeople. Very quick and easy to communicate and arrange for the job to be done. Very pleased with the experience.

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Happy repeat customer

I’ve used Rated People several times, and it has worked out well. After posting my job, I often get tradespeople contact me within minutes, and so far I have been fortunate to hire good people who I would be happy to use again. Overall, it’s a very helpful service.

3 July 2026
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible, the worst, horrible site with horrible customer service.

I’d call it a scam on it last legs taking money on its way out.
Should not exist

10 July 2026
Unprompted review
Rated People logo

Reply from Rated People

Hi,

We are truly sorry to hear about your extremely negative experience with our site and customer service. We understand your frustration and appreciate you bringing these serious concerns to our attention. We are actively reviewing your feedback to improve and someone will be in touch with you shortly

Many Thanks,

The Rated People Team

Rated 5 out of 5 stars

Quick and easy

It was extremely quick and easy to get three quotes for my job. I chose the best tradesman, and my work was carried out excellently. I would use them every time.

16 June 2026
Unprompted review

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