This is a complicated one, I ordered a few things from Rajapack, mostly stationary but also some plastic storage crates. Everything arrived quickly but the lids of 3 of the crates had been damaged in... See more
Company replied
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See what reviewers are saying
Prompt delivery and very happy with the packs. Although product assembly is not particularly difficult, some instructions in the package would have saved me some head-scratching!
Company replied
First time user, website easy to use, items ordered were also on special offer. My boxes were quickly delivered and came well packaged. Boxes arrived flat packed, and were easy to assemble. The box... See more
Company replied
These couriers are a joke! Dangerous drivers! One of your couriers nearly caused me to crash this morning by obstructing me from moving into another lane ignored my indicator, when I blasted my horn t... See more
Company replied
Company details
Written by the company
RAJAPACK offer you the widest choice in packaging supplies and equipment to protect, pack and ship all your goods. We stock packaging, shipping and storage products that coupled with our excellent services, means you are bound to find a solution to meet your business requirements. Checkout is now even easier with RAJA's secure online payment facility!
Contact info
DC10, Unit 1 Salford Road, MK43 0AR, Ridgmont, United Kingdom
- 0800 542 44 28
- sales@rajapack.co.uk
- www.rajapack.co.uk
4.2
Great
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 2 weeks
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Easy to find product I was looking for
25 June 2024
Kiran Bougan she is perfect
Kiran Bougan she is perfect
Customer Services and quick response
1 July 2024
Unprompted review
Excellent delivery service and easy…
Excellent delivery service and easy ordering process
24 June 2024
Quick turnaround
Quick turnaround, fair price, no frills. I have bought before and will do again.
19 June 2024
Great products delivered fast!
14 June 2024
the size was smaller and sent the email…
the size was smaller and sent the email but they didn'treplay
20 June 2024
Reply from RAJAPACK UK
Hi
Thank you for getting in contact. I am truly sorry for the delay in response to your email. Upon receipt of your Trust pilot, I located your email and established that the contact type you used was incorrectly filtered. This means it was no longer visible in the main inbox, causing the delay you have experienced. I appreciate you getting in contact, as we would not have been aware of this automatically.
I have allocated your case to one of our senior agents to assist you further on this matter. I can see that they have attempted to contact you and have left a voicemail in your absence. Kindly contact him at your earliest convenience that we may offer a resolution to this case.
Many Thanks,
Chantel
Customer Services Team leader
RAJAPACK ALWAYS GOOD
20 June 2024
quick delivery
19 June 2024
Items arrived damaged and late
Items arrived damaged. No protection during transit. Courier service second rate. Paid for next day delivery, took 4 days to arrive. Overall, not impressed.
19 June 2024
Excellent as usual
19 June 2024
good company, terrible delivery firm
Nothing to do with the company its self just choice of delivery company and there poor performance, my package was left in a corridor for hotel guests and could have been taken by anyone, the receptionist at Raja did look into the delivery and report back to me.
17 June 2024
Fully recommend
Fast delivery, easy purchases online, quick response to a question I had. Prices are fantastic and the availability to search for boxes by size makes it so user friendly for what you need
5 June 2024
A very smooth and prompt service given…
A very smooth and prompt service given by Suki, the issue being resolved in the same day.
Very pleased.
21 June 2024
Unprompted review
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