Quilter has evident governance. The company takes pains properly to assess clients attitude to risk and offers products appropriate to circumstance. It also manages advisors sensibly and ensures their... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been with Quilter now since they merged with Old Mutual & have been very happy with them. I manage my investments on line & find the process very easy & user friendly. The charges I pay to Quil... See more
Company replied
Quilter provided us with a dedicated financial advisor, Alex, who helped and advised us as we transferred all our investments into one place. Alex explained everything clearly and helped us with any l... See more
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After 18 months dealing through our financial adviser we are very pleased with the investments performance and the handling of all transactions to date. The advice on ISA investments has been ext... See more
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Company details
About Quilter
Written by the company
We’re one of the UK’s leading wealth managers, and here to help you plan and manage your finances, enabling you and your family to live the life you want. We have a long and successful history of guiding customers through all kinds of markets. We can help you grow your investments and ensure you have the financial support you need for each stage of your life. We’re here to help you have a brighter financial future.
The businesses within our group aim to provide high quality products and services for the whole of your investment journey.
About us:
• We believe in the value of advice and want our customers to benefit from trustworthy, easy-to-access financial advice.
• We pride ourselves on providing flexible investment products, and expertly managed funds and portfolios designed to help you grow your money.
• The flexibility we offer with our services applies equally to our charges. Alongside their adviser, customers decide which of our products and services they use, and only ever pay us for those. Our pricing is competitive, and we do not have any hidden charges.
• We are committed to operating responsibly and sustainably, for the long-term benefit of all our stakeholders and customers.
Contact info
Senator House, 85 Queen Victoria Street, EC4V 4AB, London, United Kingdom
- DigitalFeedback@Quilter.com
- www.quilter.com
4.5
Excellent
12K reviews
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Quilter manage my investment very…efficiently
Quilter manage my investment very efficiently & always respond to my requests promptly
2 June 2026
Unprompted review
Reply from Quilter
Good afternoon Vivien
Thank you for your kind feedback. We’re delighted to hear your investments are managed well and that our team responds promptly. We really appreciate you taking the time to share your experience with us.
Many thanks
Cameron @ Quilter
Reply from Quilter
Good afternoon Roger
Thank you for your feedback. We’re glad you found the process quick and easy, and that everything was handled in a timely way. We appreciate you taking the time to share your experience.
Many thanks
Cameron @ Quilter
Excellent returns
Excellent returns, even in this volatile market. Very easy to use app, for savings investment and to see how my ISA is performing, with excellent advice from the financial team at St Edmundsbury Wealth Management.
2 June 2026
Unprompted review
Reply from Quilter
Good afternoon Paul
Thank you for your wonderful feedback. We’re pleased you’re happy with your returns and find the app easy to use. We appreciate you sharing your experience.
Many thanks
Cameron @ Quilter
Great returns but be prepared to have a…
Great returns but be prepared to have a degree in computer science.
Get a financial advisor who understands the Quilter operations mine was a waste of time and told me my withdrawal would turn up eventually!!
Instead a very helpful man on the Quilter help desk talked me through my problem and resolved it on the day. Otherwise my cash would be sat in a holding account, why would I want that when I've withdrawn money.? It was my fault but if you catch a train your not expected to build it first you just want to get to your destination not be complicated by the train timetable.( That's my enology )😂.
29 May 2026
Unprompted review
Reply from Quilter
Good afternoon Neil
I'm sorry to hear that you didn't have a particularly positive experience and that you found certain elements difficult to navigate.
Having said that, it does sound that you had a positive experience with one of my colleagues who was able to assist you.
If you wish to discuss your experience in more detail, please do not hesitate to contact me at customerinsights@quilter.com. If you could please include your account number that would be appreciated.
Many thanks
Cameron @ Quilter
Reply from Quilter
Good afternoon
Thank you for your feedback. We’re really pleased we met your expectations and delivered what you needed. We appreciate you taking the time to share your experience with us.
Many thanks
Cameron @ Quilter
Quilter offer a reliable intuitive app…
Quilter offer a reliable intuitive app that covers moast day to day queries efficiently, but when calling to speak to an advisor that call was answered relatively quickly and my questions were answered effectively.
27 May 2026
Unprompted review
Reply from Quilter
Good afternoon Mark
Thank you for your feedback. We’re pleased you find our app easy to use and helpful day to day. It’s also great to hear you could quickly reach one of my colleagues and get clear support when needed. We appreciate you sharing this.
Many thanks
Cameron @ Quilter
Reply from Quilter
Good afternoon Mike
Thank you for your kind feedback. We appreciate you taking the time to share your experience with us.
Many thanks
Cameron @ Quilter
A great experience
Quick response times. Not hanging around for ages at the end of a phone. Issues/requests were dealt with quickly and efficiently. Staff were very professional and very attentive.
27 May 2026
Unprompted review
Reply from Quilter
Good afternoon Andrea
Thank you for your feedback. We’re really pleased you experienced quick responses and efficient support. It’s great to hear our team was professional and attentive. We appreciate you taking the time to share your experience.
Many thanks
Cameron @ Quilter
Quilter’s Cash Hub is easy to work…
Quilter’s Cash Hub is easy to work with, the withdrawals arrive as promised within two working days. Paying in is similarly easy to do.
26 May 2026
Unprompted review
Reply from Quilter
Good afternoon Anthony
Thank you for your feedback. We’re pleased you find CashHub easy to use and that payments are processed as expected. We appreciate you taking the time to share your experience with us.
Many thanks
Cameron @ Quilter
Easy to work with
I have had my ISA for a number of years and pleased with its progress. I make a monthly payment. Adding more or withdrawing is easy and masses of information is available.
20 May 2026
Unprompted review
Reply from Quilter
Good afternoon David
Thank you for your feedback. We’re delighted you’re happy with your ISA and its progress. It’s great to hear managing your account and finding information is easy. We appreciate you sharing your experience with us.
Many thanks
Cameron @ Quilter
Reply from Quilter
Good afternoon Zac
Thank you for your feedback. We’re glad you find the app easy to use. We appreciate you taking the time to share your experience with us.
Many thanks
Cameron @ Quilter
Quilter
Easy to use online site, financial advisor was friendly and efficient
15 May 2026
Unprompted review
Reply from Quilter
Good afternoon Rod
Thank you for your feedback. We’re pleased you found our online service easy to use and our advisor friendly and efficient. We appreciate you taking the time to share your experience with us.
Many thanks
Cameron @ Quilter
Quilter provide a very efficient…
Quilter provide a very efficient service, keep me well informed and look after my savings well. They work well with my financial adviser.
1 June 2026
Unprompted review
Reply from Quilter
Hi Chris,
Thank you for your review, it's great to hear that you're happy with our service!
Kym @ Quilter
Feel respected and secure.
Feel respected and kept up to date.
Quilter's on-line communication is excellent, their efficient service re-assuring. Feel so comfortable and secure logging in to our on-line accounts.
10 May 2026
Unprompted review
Reply from Quilter
Hi Isobel,
It's great to hear how we've made you feel valued as a customer, thank you for taking the time to share your experience!
Kym @ Quilter
A fabulous and clear App that…
A fabulous and clear App that demonstrates where and how my fund is performing. Seriously impressed.
29 May 2026
Unprompted review
Reply from Quilter
Good morning,
It's great to hear that you're enjoying using the app! Thank you for your review.
Kym @ Quilter
I am no wizard withe finance issues
I am no wizard withe finance issues, but Quilter have made it more accessible. Easy to understand, and if i needed to ask for help it is always available.The staff are helpful and very knowledgeable.
22 May 2026
Unprompted review
Reply from Quilter
Hi Sylvia,
Thank you for sharing your experience, it's really good to hear that we've made managing your finances more accessible!
Kym @ Quilter
Strong Performance and Trustworthy.
My husband and I have been customers of Quilter since 2017, facilitated by our financial advisor. The performance of our investments has been very good, (our financial advisor recommends the funds we are invested in), and all matters have run smoothly from making payments in and withdrawals, as well as documentation. We trust Quilter.
20 May 2026
Unprompted review
Reply from Quilter
Hi Gabrielle,
Thank you for taking the time to share your experience with us. It's really good to hear that you trust both Quilter and your financial adviser.
Kind regards,
Kym @ Quilter
Have been very happy with my returns…
Have been very happy with my returns over the last 7 years. Great App and easy to use website.
27 May 2026
Unprompted review
Reply from Quilter
Hi Andrew,
It's great to hear that you're enjoying using the app and that you're pleased with the growth of your investment. Thank you for leaving us a review!
Kym @ Quilter
I am a new customer to Quilter and look…
I am a new customer to Quilter and look forward to receiving a good return on my investments. My transfer from a previous platform went smoothly with no issues to report.
27 May 2026
Unprompted review
Reply from Quilter
Hi Logan,
It's very good to hear that your transfer went smoothly. Thank you for choosing to invest with us!
Kind regards,
Kym @ Quilter
Most helpful
27 May 2026
Unprompted review
Reply from Quilter
Hi Irene,
Thank you for leaving us a review, it's really appreciated.
Kym @ Quilter
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