Quickline Broadband UK Reviews 

As the activities worker at a residential home I would like to thank Thomas Turnbull for his hard work during his time with us on a volunteering day to help set up for the summer fair.

He is a credit to his profession and to Quickline.

James Boulton came to install my broadband today he was very professional and explained everything it was very nice to have a good to have a nice man and explain everything
Lynda Roughley

Had Quickline installed at our caravan in Bridlington today. Arrived on the time arranged. Katie and Finn did a brilliant job. Very friendly and helpful. Thankyou.

Very good service, Owen.b very good

Had the install done on 30/06

Was sold the world by the sales rep and guarantees of better performing Internet for our family.

My wife and I work from home majority of the time and use the Internet constantly. We have both experienced issues since moving to quickline.

Had issues with dropped or interrupted connections. Tried calling the technical team 6 times across multiple days with a total of over an hour on hold and have yet to speak with an agent. Not great at all.

Excellent installation service from Callum, the Quickline engineer. Great service from the whole of the team and good communication throughout the procurement process to the final installation.

Really responsive and efficient service from booking to installation and customer service. Installation engineer quick and efficient and left everything very tidy and working.

The whole process from 1st call to installation was faultless. We were told we be up and running by July 28th it actually was the 2nd of July (about 10 days after our call). Katrina our engineer was brilliant, really helpful, came on time and installed the equipment perfectly, there wasn't even any dust to clear up!! She was fabulous!! We used Quickline previously at our caravan and we are so pleased we have gone with them again at our new home and we would recommend them without hesitation, they do exactly what it says on the tin - only better!! ☺️☺️

The service was exceptional. Louise B was prompt, friendly & supper efficient. She went through everything clearly and patiently and ensured everything was working. She told me of the next steps. Great service, thank you.

Bailey P. was professional, helpful and respectful of our home. He worked hard and quickly to install the new kit. I would recommend him to others.

Dave b was on time very professional and personable taking time to chat personally as well as professionally did a great job installing everything perfectly and tidied as he went great guy and a true professional b

Great service. Dave was an expert in his field

Great engineer came to install fibre broadband very polite and friendly, dave was very respectful of our property clean and tidy work superb.

Dave B. Rang and told me what time he would be there.Arrived on time very friendly guy. And with in the hour he had our internet back up and running.
Brilliant

I have been with QUICKLINE for quite a while and now have moved from satellite to fibre optic broadband. They talked me through how this was going to be done and answered any of my questions. On my switchover date I had such a lovely engineer, Dave B, he was on time, polite and he talked me through every step of the installation.
He had my internet up and running in less than 90 minutes.
I would highly recommend QUICKLINE to anyone. Their customer service is always amazing too with any queries or technical support resolved within 24 hours

Great guy Dave b , did a good job , thanks

Had our internet installed yesterday by Kyle Twell, great service, really helpful. Thank you very much!

Very easy to contact
all went just as planned
The installer Connor j was brilliant and explained everything throughout

My experience was made great solely by one person, engineer Harrison S.
He was friendly, pleasant and went above and beyond to give me the required installation.
He was a delight to have met.

Poor poor customer service. The sales person promised the world first problem told it can take up to 30 days to repair that’s 30 days with our WiFi. We were told they would compensate us a whole month. That isn’t compensation it’s giving us back the month we paid for receiving no service. I explained how due to my husband’s illness we needed access to phones and without WiFi our mobiles don’t work. This was something we asked at point of sail and was reassured all faults would be dealt with in 24 hours because of my husband’s illness

Useless company who sadly have lied to us on more than one occasion

Latest today telling us they had visited our property and we were not in
Even went to the lengths of photographs of the red car in our drive

We don’t have a red car they went to the wrong house
Informed they would visit 8/7/26 in morning. Did not show ring customer service to be informed
“A larger problem involving more customers has taken priority will try to attend tomorrow”
On contacting them again explaining we are now nearly 4 weeks without wifi
The caller had no answers to give. Having contacted them like they have asked in their reply again no answers so why ask me to ring publicly if you not going to help resolve this issue