Its a great gym, the other members are friendly, the staff are a little bit absent or not quite engaging. Some of the equipment is intimidating for a newbie. Wish i could book in to get a PT to show m... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazing gym great community v friendly made friends of all ages incredible Class schedule above beyond any other gym with v experienced coaches and manager jamie goes all out covering classes when... See more
I've been going to PureGym for a while now, and it's honestly one of the best decisions I've made for my fitness. The classes are brilliant and a great way to mix up my weekly workouts. I always l... See more
Company replied
Great SAFE place for a workout, especially being a Muslim women. Their women's only workout space and class are fantastic, they have so much variety and the staff female and male are very respectful h... See more
Company replied
Company details
About PureGym UK
Written by the company
Membership Help
TrainSafe FAQs
Find a Gym
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
United Kingdom
- www.puregym.com
4.0
Great
67K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Up to date gym and got loads of…
Up to date gym and got loads of machines and good gym environment.
24 July 2026
Unprompted review
Reply from PureGym UK
Hi Yahya. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Reply from PureGym UK
Hi Natalie. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Great staff at the Birmingham Snow Hill…
Great staff at the Birmingham Snow Hill gym with a lot of equipment for every workout needs you have.
24 July 2026
Unprompted review
Reply from PureGym UK
Hi Sammy. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Weights are kept in designated area…
Weights are kept in designated area healthy amount of different machines. Only request is for a boxing bag!!! (I’m situated at snow hill puregym)
24 July 2026
Unprompted review
Reply from PureGym UK
Hi Elliot. Thanks for taking the time to leave this review, It's great to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
The staff are extremely helpful and…
The staff are extremely helpful and have given me assistance since my journey started.
24 July 2026
Unprompted review
Reply from PureGym UK
Hi Kaiden. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Lots of varied equipment depending on…
Lots of varied equipment depending on your routine available
24 July 2026
Unprompted review
Reply from PureGym UK
Hi Richie. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
There is a vast amount of equipment…
There is a vast amount of equipment varying in ability and appropriate for both learners and advanced gym-goers.
24 July 2026
Unprompted review
Reply from PureGym UK
Hi Ren G. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Had a good experience with Josh who’s…
Had a good experience with Josh who’s is one of the personal trainers. He helped me u destined what I should be training to build muscle properly without feeling stiff
24 July 2026
Unprompted review
Reply from PureGym UK
Hi Mohamed. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Great experience and friendly staff
2 July 2026
Unprompted review
Reply from PureGym UK
Hi Micheal. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
The staff is super supportive which…
The staff is super supportive which encourages me to engage in my gym sessions,and it has made a clear difference on my health.Even since joining my commitment to my fitness has increased significantly!
22 July 2026
Unprompted review
Reply from PureGym UK
Hi Simerpreet. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Great service!
I love the friendliness of the staff at this gym. I’ve trained with David and Shaq, and they’ve really helped me improve my lifting technique. I’ve also really enjoyed their class, Sweat and Strike.
Resharn has always been really friendly and welcoming, which definitely adds to the positive atmosphere in the gym.
24 July 2026
Unprompted review
Reply from PureGym UK
Hi Jessica. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy the classes and using the gym overall!
Thanks, PureGym
Reply from PureGym UK
Hi Isobelle. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
jack was lovely
i am a beginner at the gym so i was nervous going in at first, but the staff were super lovely. the one person that stuck out to me was jack (i think thats his name), he was amazing and didnt make me feel as though being a beginner was a bad thing. thank you!
17 June 2026
Unprompted review
Reply from PureGym UK
Hi Gemma. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Super friendly staff a very welcoming…
Super friendly staff a very welcoming environment would definitely recommend
17 July 2026
Unprompted review
Reply from PureGym UK
Hi Elektra. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Walking into this gym i immediately…
Walking into this gym i immediately felt at comfort and welcome. Lovely staff and an overall positive environment.
22 July 2026
Unprompted review
Reply from PureGym UK
Hi Sophie. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Josh is a great Personal Trainer at…
Josh is a great Personal Trainer at PureGym Snow Hill. He has helped me with my callisthenics journey doing pull ups and handstands and would recommend training with him
24 July 2026
Unprompted review
Reply from PureGym UK
Hi Ameeyna. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Availability of equipment at the gym…
Availability of equipment at the gym and the help from staff was great!
24 July 2026
Unprompted review
Reply from PureGym UK
Hi Jack. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Easy and quick
Easy to use website, clear policies and instant set up. 10/10. Solid gym as well
27 July 2025
Reply from PureGym UK
Hi Josef. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
A large variety of machines to use
A large variety of machines to use, plenty of free weights & benches, Friendly helpful staff, Always clean, Showers and changing rooms always tidy,clean & fresh
14 July 2026
Unprompted review
Reply from PureGym UK
Hi Emma. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Great gym
Always a great place to go and staff are lovely and friendly and check you are doing the classes correct.
23 July 2026
Unprompted review
Reply from PureGym UK
Hi Tracey. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
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