The experience was very good. The process was explained very clearly and the portal enables good communication. The online assessment with my chosen psychiatrist was good, although I found the techno... See more
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Review summary
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The gentlemen interviewing me was very understanding and patient. Even when things started going wrong for me during it. Like Amazon parcel delivery etc. he had a nice friendly demeanour. He diagnosed... See more
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Very supportive & put me at ease straight away. Also empathic, whereby I was not feeling rushed or uncomfortable. Very understanding & explained everything throughout. So so reassuring throughout whol... See more
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Dr Raj was exceptionally patient, pleasant and easy to speak to. He listened carefully and made me feel genuinely heard throughout the assessment. He was able to understand and relate to what I was tr... See more
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Company details
Written by the company
At Psychiatry UK, we believe that everyone deserves fast, compassionate, and expert mental health support - without long waiting lists or unnecessary barriers. We are the UK’s leading online psychiatry service, providing confidential assessments, diagnoses, and treatments for a wide range of mental health conditions, including ADHD, autism, anxiety, depression, OCD, and more. All our appointments take place online, so you can speak to an experienced consultant psychiatrist from the comfort and privacy of your own home. Our team includes over 280 GMC-registered psychiatrists and clinicians who bring deep expertise and genuine care to every consultation. Whether you’re seeking help privately or through the NHS via the Right to Choose pathway, we aim to make your journey to better mental health as smooth and supportive as possible. We’re proud to be rated Good by the Care Quality Commission (CQC) and to follow the highest clinical and ethical standards in everything we do. Every year, tens of thousands of people trust Psychiatry UK to help them take the next step towards feeling better. Wherever you are on your mental health journey, we’re here to listen and help you move forward.
Contact info
United Kingdom
- www.psychiatry-uk.com
4.5
Excellent
6K reviews
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I am so happy with the service and…
I am so happy with the service and support I have received through the start till the end with Psychiatry UK. Now I have a yearly medication review and my GP checkts blood pressure etc every few months. Seamless process for me and handled with great care. Feeling blessed to have access to this service
14 August 2026
Reply from Psychiatry UK
We're so happy to hear that you had such a positive and seamless experience with us from start to finish. It's wonderful to know that you feel well-supported with your medication reviews and GP checks. Thank you for your kind words.
Comfortable consultation via Teams
Straight forward interview / consultation. Felt at ease generally as done from the comfort of my home via Teams. Much less stress inducing than in person face to face for me. Very quick response from referral.
15 August 2026
Reply from Psychiatry UK
We're so pleased to hear that your interview and consultation were straightforward and that you felt at ease doing it from the comfort of your home. It's wonderful that the process was less stressful for you. Thank you for your kind words.
It was very good and felt comfortable…
It was very good and felt comfortable talking about my problems
14 August 2026
Reply from Psychiatry UK
We're so pleased to hear that you felt comfortable discussing your concerns. Thank you for sharing your positive experience with us; we truly appreciate it.
Excellent support
Dr. Soumaya Nasser El Din was very professional and supportive. She went into great detail and put me at ease to ensure a fair diagnosis.
19 August 2026
Unprompted review
Reply from Psychiatry UK
We're so pleased to hear that you found your experience professional and supportive. It's wonderful that everything was explained in great detail and that you felt at ease. Thank you for sharing your positive feedback.
Assessment outcomes
A very professional approach to a challenging subject.
A good and very fast process.
Thank you for your time and understanding.
Best regards
4 August 2026
Reply from Psychiatry UK
We're delighted to hear that you found our approach professional and the process efficient. Thank you for acknowledging our time and understanding.
My experience with the gentleman Leszek was very helpful
My experience with the gentleman Leszek Rudzki with my Autism diagnosis was really good. He was so understanding and I felt totally comfortable
Thank you for your support
20 August 2026
Unprompted review
Reply from Psychiatry UK
We're so pleased to hear you felt comfortable and understood during your autism diagnosis. Thank you for sharing your positive experience with us.
60 years old finally diagnosed
60 years old and I Finally know why I think differently from others ,assessment was clear and concise,interviewer was relaxed and explained things in full .
14 August 2026
Reply from Psychiatry UK
We're so pleased to hear that the assessment provided clarity and that you found the interviewer to be relaxed and thorough in their explanations. Thank you for your kind words.
Reply from Psychiatry UK
Thank you for the feedback.
Psychiatry uk
Lovely doctor very good and professional had a lot of knowledge and made me feel comfortable. He gave me my diagnosis straight after the assessment and offered options for support. He wrote my report after a couple of days! Amazing. I have never used this company before but I highly recommend them
14 August 2026
Reply from Psychiatry UK
We're so pleased to hear you had such a positive experience with us. It's wonderful that our doctor was professional, knowledgeable, and made you feel comfortable. We're especially glad you received your diagnosis and support options quickly, and that your report was provided so promptly. Thank you for your high recommendation!
The last time I was referred the…
The last time I was referred the response time took months only to be rejected and have to be re referred due to not responding fast enough even though I struggle with ADHD and have four children and a very busy lifestyle! This is very inconsiderate to people that suffer with ADHD especially if they're supposed to know about it and how it affects people they should know what to expect.
11 August 2026
Reply from Psychiatry UK
Thank you for taking the time to share your experience. We are very sorry to hear about the difficulties you faced previously and can understand how frustrating this must have been particularly when managing the challenges associated with ADHD alongside a busy family life and caring responsibilities.
We are sorry that your previous experience left you feeling unsupported and misunderstood. Your feedback is valuable in helping us to better understand how our processes can impact patients and we hope your experience moving forward will be a positive one.
Positive and fast response
I called my GP and within a month, I’ve received emails and texts regarding progressing to assessment stage. I had then got diagnosed within a month of the initial contact of the team. The experience was good for me as my psychiatrist didn’t try to overwhelm or undermine my experiences.
11 August 2026
Reply from Psychiatry UK
We're so pleased to hear that your experience was positive and that you felt understood and respected throughout the assessment process. Thank you for sharing your feedback with us.
Fantastic experience overall
Although there are delays with initial consultations and diagnosis I found the entire process very simple and straightforward! The prescriber also helped with questions around medication. Overall I’m extremely satisfied with my experience and would highly recommend to anyone looking for neurodiversity diagnosis and medicine titration
14 August 2026
Reply from Psychiatry UK
Thank you for sharing your experience. We're pleased to hear that despite the initial delays, you found the overall process simple and straightforward. It's great to know that our prescriber was able to assist with your medication questions, and that you're extremely satisfied with your experience. We appreciate your recommendation.
Are you actually paying people to write…
Are you actually paying people to write these reviews as my experience is absolutely the worst I ha e ever had with a so called health provider. I was diagnosed again for the second time as my first was private and the nhs cancelled my shared care agreement. And was referred in March 2025, I did not get and appointment till December 2025. Confirmed my diagnosis then and 9 months still waiting for Titration.
For medication im already stable on which I cant afford..
With no contact other than emails telling me there is more delays. And you are completely uncontactable.
19 August 2026
Unprompted review
Reply from Psychiatry UK
Thank you for taking the time to share your experience. We are very sorry to hear how frustrated and disappointed you have been by the length of time it has taken to access treatment, particularly after already having an established diagnosis and previous medication. We understand how difficult it can be to face extended waits when your symptoms are having a significant impact on your daily life.
We appreciate that the waiting times you describe for both assessment and titration have been challenging and we recognise how disheartening it can be to receive updates about delays when you are awaiting support. We want to reassure you that we are working hard to improve waiting times across our services and increase capacity so that patients can access care as quickly as possible.
We are also sorry to hear that you have felt unable to contact us. If you need support or have questions about your care our Patient Support Centre can be contacted by telephone and our Live Chat service is available through our website during opening hours. Further information about the different ways to contact us can be found on our Contact Us page: https://psychiatry-uk.com/contact-us/
Thank you again for your feedback. We recognise the impact that delays can have on patients and appreciate you taking the time to share your experience as this helps us continue to improve our service.
Reply from Psychiatry UK
We're so pleased to hear that you found our team member friendly and easy to communicate with. Thank you for your wonderful feedback.
The doctor was good and responsive to…
The doctor was good and responsive to my behaviours
8 August 2026
Reply from Psychiatry UK
We're so glad to hear that you had a positive experience with your doctor and felt that they were responsive to your needs. Thank you for sharing your feedback.
Reply from Psychiatry UK
We appreciate your feedback and are so glad we made you feel comfortable and at ease. Thank you for sharing your positive experience with us.
Trusted the doctor
I trusted the doctor and felt able to be entirely myself.
That was a major breakthrough for me.
19 May 2026
Reply from Psychiatry UK
Thank you for the feedback.
quick service kind people to talk to
quick service kind people to talk to. easy to use. id definitely recommend using this service x
14 August 2026
Reply from Psychiatry UK
We're so pleased to hear that you found our service quick, easy to use, and that our team was kind and helpful. Thank you for your recommendation!
Very happy with the whole experience I…
Very happy with the whole experience I learned a lot about myself and the app and connection was brilliant
10 August 2026
Reply from Psychiatry UK
We're so pleased to hear that you had such a positive experience and that you found the app and connection brilliant. It's wonderful that you learned a lot about yourself!
Highly recommended! (ASD Referral)
Very fast referral and assessment considering the NHS wait times! The fact that I got to choose which doctor would be overseeing my assessment was also incredible! I felt very accommodated and informed throughout the whole process as well as during the assessment itself!
14 August 2026
Reply from Psychiatry UK
We're so pleased to hear that your referral and assessment were fast, especially considering typical wait times. It's wonderful that you felt accommodated and informed throughout the entire process, and that you were able to choose your doctor. Thank you for your kind words!
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