I travelled quite a distance to have my tyres fitted here after hearing good things about the centre in Crymych. And I am so glad that I did! Andy and K.C were outstanding. Customer focused servi... See more
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My Hyundai started overheating suddenly. We were due to take our grandchildren home next day and needed a same day repair. I tried 2 other garages before Pro tyres both were unhelpful. At Protyres Ma... See more
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Called the Winsford branch on Saturday 5/9/26 for an aircon issue. Was booked in for same day. Molly and Charlie were excellent, polite and friendly and nothing was too much trouble. Both were very pr... See more
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Been using protyre for a while now for tyres. Not used any of their other services yet but would have no hesitation in doing so. I am particularly impressed by their consistency and quality with wheel... See more
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Company details
About Protyre Autocare
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
United Kingdom
- www.protyre.co.uk
4.7
Excellent
213K reviews
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Good service employees bit pricey to…
Good service employees bit pricey to other company's
7 September 2026
Reply from Protyre Autocare
Dear Kenneth Morris ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Leicester Bradgate Street branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Excellent service all-round as usual…
Excellent service all-round as usual would definitely recommend
7 September 2026
Reply from Protyre Autocare
Hello Eric,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always get my tyres from protyre in…
Always get my tyres from protyre in Bideford the booking is easy and the price for the tyres is very fair, also the work gets done quickly, the staff are very friendly and I would certainly recommend them
7 September 2026
Reply from Protyre Autocare
Hello Gary,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bideford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Good price & helpful staff.
7 September 2026
Reply from Protyre Autocare
Hello Mr Gray,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Called in to get a tyre repair and was…
Called in to get a tyre repair and was told need a new tyre. Opted to change the two on same axle. Was told that tyre brand wasn’t available and best price was for 2 at £180 each approx.
Decided to have a look on line and discovered that I could get the tyre brand I wanted and it would be £40 less from same garage (Protyre Leyland). I booked it.
The fitting and service was excellent. However the initial contact and suggested pricing etc was not.
Have always used this garage for many years. Not so sure anymore
7 September 2026
Reply from Protyre Autocare
Dear Roger Kenyon,
Thank you for your feedback. We are sorry to hear that your initial experience regarding pricing and availability was not satisfactory, especially as a long-standing customer. Although, we are pleased to hear the fitting and service were excellent. We will ensure this feedback is passed on to the management team to look into.
If you have any questions or for any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare
Hello Mrs Peterkin-Jones,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
You wanted £900 to replace 3 items on…
You wanted £900 to replace 3 items on my mot
The 1st garage I rang near me to do the same work was £385 so that's less than 1/2 price !!
Also the manager had just sacked a member of staff for not working very hard after his holiday so they were short staffed lol
7 September 2026
Reply from Protyre Autocare
Dear Mr Lloyd,
Thank you for sharing your feedback. We are truly sorry to hear about your recent experience and the concerns you've raised regarding the pricing and staffing. We have passed on your comments to management to investigate further.
If you have any questions or require any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk
Best regards,
Eddie
Customer Care - Protyre
I turned up without an appointment
I turned up without an appointment. Said I needed 3 new tyres. The guy behind desk looked up my details as I'd used Protyre before and gave me a quote which was very acceptable. I agreed price and offered to come back another time. He said they had a cancellation and could do it now. Sat down and had a free coffee from their machine. The guy doing fitting wonderfully located lock nut which had fallen into space side of boot. Soon had job done and I was paid up and away. Service with a smile 😃
28 August 2026
Reply from Protyre Autocare
Hello Malcolm,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Preston branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Quick, reliable, dependable
Quick, efficient service. Always reliable, somewhere you can really depend on
7 September 2026
Reply from Protyre Autocare
Hello Christopher,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington Lillyhall branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good service
7 September 2026
Reply from Protyre Autocare
Hello Heather,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlesbrough branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare
Hello Andrew,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southam branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare
Hello Mr Burke,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Because you have sent this to the wrong…
Because you have sent this to the wrong person
7 September 2026
Reply from Protyre Autocare
Dear Steve Tarbard,
We are very sorry that this communication was sent to you in error and for any confusion or inconvenience this has caused.
Thank you for bringing this to our attention. We can confirm that your details have now been removed from our system to prevent any further correspondence being sent to you regarding this matter.
Please accept our sincere apologies for this mistake. If you have any further concerns, please do not hesitate to contact our Customer Service team directly.
Kind regards,
Kayliegh
Customer Service Team
Nice welcome when I took the car in
Nice welcome when I took the car in. Needed some work doing, and got it sorted the same day
7 September 2026
Reply from Protyre Autocare
Hello Mrs Williams,
We would like to thank you for sharing your feedback regarding the service you received at our Alcester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Website need attention
Very professional service at Bideford which advice around correct tyres.
Marked one star down due to the Protyre website not providing the correct option when booking initially, which meant I had to attend Bideford twice. This is no way reflects the quality of service from Bideford.
Please review and update your website to ensure correct tyre speed ratings for electric cars are appropriate.
7 September 2026
The staff are always friendly and give…
The staff are always friendly and give sound advice
7 September 2026
Reply from Protyre Autocare
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Close to where I live,easy to book on…
Close to where I live,easy to book on line,with discount,no delays in work,friendly staff
7 September 2026
Reply from Protyre Autocare
Hello Ramon,
We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Always friendly and professional …
Always friendly and professional nothing is too much trouble.
7 September 2026
Reply from Protyre Autocare
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good service
Good service - sudden flat tyre. Quoted a reasonable price for two tyres - find them honest as went last year and they said I did not need new tyres yet
7 September 2026
Reply from Protyre Autocare
Hello David,
We would like to thank you for sharing your feedback regarding the service you received at our Clarkston Glasgow branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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