Protyre Autocare - Crymych Reviews 

273
•
TrustScore 5 out of 5

4.9

Unit 3 Parc Gwynfryn, Crymych, SA41 3RJ Crymych, Pembrokeshire, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Freindly staff and a professional service, warm waiting room to wait in whislt the tyres were fitted. particularly like the free safety check, which included a break pad wear measurement report, very... See more

Company replied

Rated 4 out of 5 stars

The boys got to work 24 hrs later than planned!! Despite ordering online and picking the date and time, I arrived on the day, promptly (11:30 AM) but my tyres didn't arrive till 2PM. They... See more

Rated 5 out of 5 stars

Though the older office man was functional, the young fitter guy was very careful, attentive & thorough with my vehicle during the tyre change. Would highly recommend him. We did not have to wait, tyr... See more

Company replied

Rated 5 out of 5 stars

I travelled quite a distance to have my tyres fitted here after hearing good things about the centre in Crymych. And I am so glad that I did! Andy and K.C were outstanding. Customer focused servi... See more

Company replied


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 3 Parc Gwynfryn, Crymych, SA41 3RJ, Crymych, Pembrokeshire, United Kingdom

  • 01239 831111

4.9

Excellent

TrustScore 5 out of 5

273 reviews

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4.9

All reviews

(273)

33,081 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional and knowledgeable Team

Professional and knowledgeable Team, with
Booked appointment, Once again excellent service from the Crymych Manager and team, Always polite and helpful.
Protyre Crymych is my go to garage for tyres.

4 November 2026
Protyre Autocare - Crymych logo

Reply from Protyre Autocare - Crymych

Hello Colin,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Crymych branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Freindly staff and a professional…

Freindly staff and a professional service, warm waiting room to wait in whislt the tyres were fitted. particularly like the free safety check, which included a break pad wear measurement report, very useful to know how much meat left on the pads, as I'm disabled and can't look myself.

20 October 2026
Protyre Autocare - Crymych logo

Reply from Protyre Autocare - Crymych

Hello Christopher,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Crymych branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

The boys got to work 24 hrs later than…

The boys got to work 24 hrs later than planned!!

Despite ordering online and picking the date and time, I arrived on the day, promptly (11:30 AM) but my tyres didn't arrive till 2PM.
They said this was not the first time that had happened....

I came back the next day for my tyres to be fitted. (Goodyear All Season 4) and they were quick and professional.

No issues with the garage at all.

Your online order platform needs to take into account local delivery times and only offer customers a suitable time AFTER delivery.

13 October 2026
Rated 5 out of 5 stars

Have used protyre before and have found…

Have used protyre before and have found them very helpful and courteous.

16 October 2026
Protyre Autocare - Crymych logo

Reply from Protyre Autocare - Crymych

Hello Mr Nicholas,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crymych branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Crymych logo

Reply from Protyre Autocare - Crymych

Hello Marie,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crymych branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Highly satisfied

Though the older office man was functional, the young fitter guy was very careful, attentive & thorough with my vehicle during the tyre change. Would highly recommend him. We did not have to wait, tyres were there from Black circles so all completed in minimal time! Highly satisfied customers😊

5 October 2026
Protyre Autocare - Crymych logo

Reply from Protyre Autocare - Crymych

Hello Helen,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Crymych branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Crymych logo

Reply from Protyre Autocare - Crymych

Hello Mr Mathias,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crymych branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fast

Fast, efficient service. Good price for the tyres.

23 September 2026
Protyre Autocare - Crymych logo

Reply from Protyre Autocare - Crymych

Hello Mr Palmer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crymych branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service ,very helpful,friendly knowledgeable staff

17 September 2026
Protyre Autocare - Crymych logo

Reply from Protyre Autocare - Crymych

Hello Wayne,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crymych branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The welcome ,the inclusion and the…Price

The welcome ,the inclusion and the general
friendliness of the staff what more can you ask for.
And all at a fair price.

11 September 2026
Protyre Autocare - Crymych logo

Reply from Protyre Autocare - Crymych

Hello Alan,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Crymych branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always helpful

Tyres in stock, prompt fitting, polite service, and clean waiting room

9 September 2026
Protyre Autocare - Crymych logo

Reply from Protyre Autocare - Crymych

Hello Christopher,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crymych branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Andy & K.C were superb!

I travelled quite a distance to have my tyres fitted here after hearing good things about the centre in Crymych. And I am so glad that I did!

Andy and K.C were outstanding. Customer focused service seems to be lacking in more and more places, however, I was warmly welcomed, advised about the processes that would be undertaken and my car was given above and beyond attention provided elsewhere in the past.

I will absolutely put in the effort to come back here, even though there are many other garages closer to me. Thank you both for an excellent experience.

2 September 2026
Protyre Autocare - Crymych logo

Reply from Protyre Autocare - Crymych

Hello Mr Harries,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Crymych branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, careful care taken of the car and wheels, prompt service.

26 August 2026
Protyre Autocare - Crymych logo

Reply from Protyre Autocare - Crymych

Hello Chris,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team in centre.

We appreciate your business and hope to see you again in the future.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service, great staff and reasonable prices, what’s not to like!

26 August 2026
Protyre Autocare - Crymych logo

Reply from Protyre Autocare - Crymych

Hello Terry,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crymych branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful

Very helpful, skilled staff

24 August 2026
Protyre Autocare - Crymych logo

Reply from Protyre Autocare - Crymych

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crymych branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly and professional staff

Staff are friendly and professional. Prices are very competitive.

19 August 2026
Protyre Autocare - Crymych logo

Reply from Protyre Autocare - Crymych

Hello Jack,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team in centre.

We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Away from home needed 2 front tyres on…

Away from home needed 2 front tyres on motorhome. Booked online .seen promptly on arrival , very friendly and professional person who changed tyres. Called back a few days later to gave wheels retorted.

12 August 2026
Protyre Autocare - Crymych logo

Reply from Protyre Autocare - Crymych

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Crymych branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service as usual

Great service as usual. Staff are very friendly.

5 August 2026
Protyre Autocare - Crymych logo

Reply from Protyre Autocare - Crymych

Hello Richard,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crymych branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The service was fantastic …

The service was fantastic from the gentleman in the garage. Took me ages to get through on the phone but he explained he was on his own and busy. Still took the time to say he would see me if I came down as I was afraid I had a bald tyre. He fitted me in straight away. Took back next day to check wheelnuts. Fabulous service and would highly recommend

5 August 2026
Protyre Autocare - Crymych logo

Reply from Protyre Autocare - Crymych

Hello Sian,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Crymych branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

F1 would be proud.

Fast, professional service. Two quality new tyres. Great value.

5 August 2026
Protyre Autocare - Crymych logo

Reply from Protyre Autocare - Crymych

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crymych branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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