Everyone was friendly and welcoming, and the job was done properly first time. Unfortunately, that’s not something you come across very often these days. I later came back because I noticed some... See more
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Easy to book mot and service online so dont have to rememberto call and make bookings in the day. Great company and service. I feel secure that im not being talked into un needed works. Would definite... See more
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Turned up with out an appointment and had 2 new tyres fitted within the hour. Staff were excellent. Disappointed that the same tyres £80 cheaper if id booked online with an additional discount if 2 o... See more
Great price (50% off with online discount). When the passenger side adjuster nut could not be undone, I was told I could come back and the other side would be done as part of the original price. Ve... See more
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Company details
About Protyre Autocare - Telford
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Stafford Park 1, Telford, TF3 3BD, Telford, Shropshire, United Kingdom
- 01952 290202
4.9
Excellent
1K reviews
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Speedy service.
I rang up to get a price for my tyres which was satisfactory and an appointment was made for the following day. On arrival my car was quickly driven into the bay and two new tyres were speedily put on. Because there were two there was a discount which was appreciated. The staff were polite and helpful. If I had any criticism it would be that I was not asked to what pressure my tyres were usually inflated and I did have to reduce the pressure slightly on the new ones.
15 June 2026
Reply from Protyre Autocare - Telford
Hello Peter,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre seem to be the ones to try and beat - but you won't.
I arrived about ten minutes early for my appointment and I was directed straight into the tyre changing bay. Four Falken tyres were fitted immediately to my Daimler including balancing on the inside as I requested, along with new valves, and inflation to the pressure I requested.
Everything was presented back in a clean state, with no scratches to my alloy wheels, all within 35 minutes.
All of the staff were extremely friendly and helpful and the workshop was clean and tidy.
I had done a lot of prior research and had decided on Falken tyres to replace the Michelin tyres on my car as the Falken tyres are rated equally as good as the Michelin tyres but might last 5000 less miles overall. But at less than half the price the Falken tyres were my choice as value for money. Time will tell.
3 June 2026
Reply from Protyre Autocare - Telford
Hello Mr F,
We are delighted to hear about your positive experience with our in centre team and the efficient service you received. It is wonderful to know that your Falken tyres were fitted promptly and to your exact specifications. We appreciate your kind words about our friendly staff and clean workshop. Thank you for sharing your valuable feedback!
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Telford
Hello Reginald,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Telford
Hello Kevin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Telford
Hello Elayne,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Telford always provide a great…
Protyre Telford always provide a great service the staff there are excellent
8 June 2026
Reply from Protyre Autocare - Telford
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Telford
Hello Mr Ray,
We would like to thank you for sharing your feedback regarding the service you received at our Telford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Hardy Tyres Telford - superb service!
Booked my MOT here (Hardy Tyres, Telford) through Groupon after choosing this garage based on its excellent reviews, and I can see why they’re rated so highly.
Initially the car failed on washer fluid and a rear brake light colour issue, which was frustrating as I had only replaced the bulbs a couple of days earlier. However, the tester took the time to ring me, explain exactly what the issue was, and even compared both bulbs to confirm that one genuinely appeared a different shade when illuminated despite looking identical removed from the car.
They topped up the washer fluid, ordered the correct replacement bulb, and arranged for the retest the same day rather than just sending me away with a fail sheet.
Very professional, honest and thorough service. I’d definitely use them again.
2 June 2026
Unprompted review
Reliable and honest.
I've been a customer for years.
Consistent reliable service and honest advice.
I don't use any other company.
27 May 2026
Top Guys
The staff are very helpful and gave me good solid advice regards tyre selection, very competitive prices.
I will continue to give Protyre my business.
20 May 2026
Easy booking, friendly staff
Easy booking, friendly staff, no problems with booking cancellation. Job done in the time they said it will be done.
16 May 2026
I had a free tyre check
I had a free tyre check. A very comprehensive, friendly and professional service. Will get one of my tyres replaced from there shortly.
14 May 2026
Efficient and friendly.
It was easy to book appointment.
Staff were pleasent and friendly.
They got on and did the job I needed doing so I wasn't there any longer than I had to be.
The price was great.
13 May 2026
**Be wary of scaring into upselling…
**Be wary of scaring into upselling products!!**
Booked and paid in advance for air con regas.
Dropped keys off and popped to shop. Received a call within 15 mins ‘As part of our pre-check we’ve noticed that your rear tyres are splitting.. if you were pulled over by police they wouldn’t be legal’. My response was’ it’s ok thanks I’ve got my MOT booked next week, I’ll see what they say’. ‘Ok let us know if we can price up some tyres and we’ll go ahead and do the air con’.
Collected car- air con all working. Great!!
Just collected car from MOT at my usual garage and it has passed with advisory on back tyres but plenty of tread left.
Would have been 5 star for booked air con regas but with the pushy sales of tyres that actually ARN’T needed and ARE legal - I won’t be returning!
**Be wary of scaring into upselling products!!**
8 May 2026
Unprompted review
Reply from Protyre Autocare - Telford
Dear Shell Thomas,
Thank you for notifying us of your concerns regarding upselling.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
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