Protyre Autocare - Telford Reviews 

1,434
•
TrustScore 5 out of 5

4.9

Stafford Park 1, Telford, TF3 3BD Telford, Shropshire, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

There is always a warm and friendly welcome from Kevin, on the desk. I had a problem with the bushes on the ends of my anti roll bars and they were squeeking. The lovely mechanic had a look and confir... See more

Company replied

Rated 5 out of 5 stars

I called in with a puncture they confirmed that they would have to replace the tyre but they were very busy but if I could wait about 45 minutes then they could do it i told them that the car was 4 w... See more

Company replied

Rated 4 out of 5 stars

Turned up with out an appointment and had 2 new tyres fitted within the hour. Staff were excellent. Disappointed that the same tyres £80 cheaper if id booked online with an additional discount if 2 o... See more

Rated 5 out of 5 stars

The guys at Telford are helpful, very competent and I know I’m getting a good service. We recently took out two Tyres avoiding a pothole, the guys changed the Tyres sorted the tracking out and it was... See more

Company replied


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Stafford Park 1, Telford, TF3 3BD, Telford, Shropshire, United Kingdom

  • 01952 290202

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,434)

33,081 reviews in the last 12 months

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Rated 1 out of 5 stars

Ridiculous Advisories

Could not believe some of the advisories. I wont be using them again for MOTs

7 October 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Dear Grl,

Thank you for your feedback . We are sorry to hear that your recent visit to our Telford branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Very very good👍

7 October 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always use Protyre now

Always use Protyre now. They're usually the cheapest around for tyres, and it's easy to book an appointment online. The staff are friendly and don't try to get you to have unnecessary work done.

5 October 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent and speedy service

Excellent and speedy service

2 October 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Heidi,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very prompt and efficient service

Very prompt and efficient service. Tyres were supplied and fitted the same day xx very friendly and helpful staff. Would highly recommend.

30 September 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Karen​,

We would like to thank you for sharing your feedback regarding the service you received at our Telford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Polite

Polite, personal and professional service during MOT.
Appointment timing was prompt without any delays
All round good customer service.

30 September 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Malcolm,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Mrs Adams,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service and polite staff…

Excellent service and polite staff coupled with competive price

28 September 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always

28 September 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Elizabeth,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fast turnround

Vehicle taken straight into tyre bay on arrival. Tyres fitted and tracking checked and adjusted all within 30 minutes. Great service, good range of tyres online and d3cent prices. Very pleased with all aspects.

25 September 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Dear Peter,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

We are pleased that the online tyre selection and pricing met your expectations.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service, friendly staff, top notch 👌 👍

23 September 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Dean,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Helped to get my car through quick as…

Helped to get my car through quick as possible & very welcoming to the user

23 September 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Michelle,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service at Protyre Telford…

I have been going to Protyre Telford for over 4 years now and I won’t go anywhere else now. Always excellent service, great value for money and knowledgeable staff who go above and beyond.

21 September 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good advice on tyre choice. Excellent service.

Good advice on tyre choice by friendly staff, followed by easy online purchase of well priced tyres as recommended. On time service on fitting appointment and tyres changed quickly with no problems.

17 September 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Dear PJ,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

we will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Perfect welcoming when I got there

Perfect welcoming when I got there, staff very polite and professional.
Just need the waiting room a bit of TLC.

16 September 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Telford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great friendly service

Great friendly service

14 September 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

On time with the appointment

On time with the appointment, quickly dealt with, good attention to detail. The ordering process was sufficiently detailed that I got the correct tyre first time (unlike some other online suppliers).

9 September 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great garage

Great local garage. Honest decent guys. Kevin and Liam always so welcoming and helpful. My go-to garage for anything to do with my cars

7 September 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Adam​,

We would like to thank you for sharing your feedback regarding the service you received at our Telford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly, quick and thorough

Friendly, helpful and quick to find a proper time and date to deal with the difficult problem.

On the day of the repair, everything was done quickly and accurately with a cheerful smile.

5 September 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Damien,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great place to buy your tyres

Great place to buy your tyres. The staff are really knowledgeable, helpful and nice. They have a very large range of tyres and can advise you on the best ones. They are very quick, the waiting area is very good. I always look forward to buying new tyres (!)

7 September 2026
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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