Protyre Autocare - Salisbury Reviews 

2,902
•
TrustScore 5 out of 5

4.9

11 Edison Road, Churchfield Industrial Estate, SP2 7NU Salisbury, Wiltshire, GB

•

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Rated 5 out of 5 stars

Warm welcome on arrival and directed towards the complimentary tea and coffee as I was going to be waiting. Also shown some colouring equipment for my young child. 2 new tyres fitted quickly and all... See more

Company replied

Rated 5 out of 5 stars

They are always helpful and explain everything fully. They are always busy because they are that good, and competitive prices too. I don't know how Ian the manager copes with the stress, but he alwa... See more

Company replied

Rated 5 out of 5 stars

Visited 29/10/26 and 2/11/26. Had fantastic service, staff I dealt with were very helpful, professional and polite. Contacted them by email and they were quick and helpful in responding. I had to get... See more

Company replied

Rated 5 out of 5 stars

I had a puncture in my Civic, I needed the wheel removed and the space saver put on as I was unable to sort it . They were extremely busy, but found time to swop wheels , I was then asked to return... See more

Company replied


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 11 Edison Road, Churchfield Industrial Estate, SP2 7NU, Salisbury, Wiltshire, United Kingdom

  • 01722 414424

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(2,902)

33,081 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cares about the customer

Have used multiple times. Will go out of their way to provide the best service possible, and extremely patient when asked silly questions, particularly from me!!

7 September 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Helen,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

9 September 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Mr Bowman,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick reliable service.

Quick reliable service.

9 September 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Dear David Matthews,


We would like to thank you for sharing your feedback regarding the service you received from our Salisbury branch.

We take customer service very seriously and want all of our customers to receive excellent service at all times, and we are delighted that the team delivered this to you, especially in an emergency.

Many thanks again for taking the time to provide us with such positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Got the tyre in for me same day,made…

Got the tyre in for me same day,made sure I had ordered the right one.
Friendly and professional staff.

9 September 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Richard​,

We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Gabrielle,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from the team at Salisbury. We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great service

Great service, extremely helpful staff, fair prices

12 August 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Dear Tristan McLaren,

We're happy to hear that our service, staff, and prices met your expectations at our Salisbury branch.

We appreciate your kind words.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Always trust these guys.

Complete trust in these polite helpful guys.
Lady on my own so it’s vital to know you are getting great honest service.
Thank you.

7 September 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Dear Lisa,

Thank you for your review,

We truly appreciate your kind words and are so glad to know that our team at our Salisbury branch provided you with honest and helpful service.

Your trust means a lot to us.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Helpful

Helpful, friendly staff. Straightforward arrangements. All done by appointment. Minimal waiting.

2 September 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Jane​,

We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Helpful advice

Helpful advice - courteous staff

2 September 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello David,

We're so happy to hear our team at Salisbury provided helpful advice and courteous service. We appreciate your kind words.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Fabulous place to go for a mot

Fabulous place to go for a mot, polite service , efficient, value for money

2 September 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Richard,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be for all our customers, and we are delighted to hear that you are happy with the service you received from the team at Salisbury. We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Prompt with appointment

Prompt with appointment
Helpful in ensuring satisfactory result

2 September 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Dear David Dowding,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers. We are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We look forward to welcoming you again in the future!

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

MOT Booking Short Notice

Got a late booking for my MOT and they were happy for me to bring it down and everything was brilliant from making the booking dropping the car off and then collecting it

2 September 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Anthony,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Exceptional out of the way help and…

Exceptional out of the way help and service

31 August 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Graham,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Had a screw stuck in tyre

Had a screw stuck in tyre, left car with them while I went to work,the job was booked in for 9 that morning,I had a call around 9.25 saying the tyre had been repaired.Super fast service

24 August 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Mr Bull,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Efficient booking and action on…

Efficient booking and action on arriving for appointment.
Summary of findings and advice given in a friendly and professional manner in the reception area. Appropriate action carried out.
Price charged

31 August 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Daphne,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

All good

All good, great technicians

31 August 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Bob,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great guys very helpful

Great guys very helpful

28 August 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Chris,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always helpful.

Always helpful.

28 August 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service

Prompt, friendly efficient service at a reasonable price.

22 August 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello David,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

As ever

As ever. They were prompt, courteous and efficient.

26 August 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Graham,

Thank you very much for leaving us this 5-star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury centre.

We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

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