Excellent service every time. The team are friendly, professional, ans always explain everything clearly. They are honest about what work is needed and never try to charge for unnecessary repairs. I... See more
Company replied
Location
Switch location11 Edison Road, Churchfield Industrial Estate, SP2 7NU Salisbury, Wiltshire, GB
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Been going here for years for all of our cars. The personal service from knowledgeable and highly engaged staff makes all the difference. They always make the effort to find the best deal which sets... See more
Fast service evry thing was as it should be. Despite bean under staff on Saturday Ian and his team deliverd top service in excellent time.
Very professional manager listened hard to the problem and selected his most experienced technician to sort out the major problem with the steering geometry on my RAV 4. This is something that even T... See more
Company replied
Company details
About Protyre Autocare - Salisbury
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
11 Edison Road, Churchfield Industrial Estate, SP2 7NU, Salisbury, Wiltshire, United Kingdom
- 01722 414424
4.9
Excellent
3K reviews
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Been going here for years for all of…
Been going here for years for all of our cars. The personal service from knowledgeable and highly engaged staff makes all the difference. They always make the effort to find the best deal which sets them apart.
26 August 2026
Fast service evry thing was as it…
Fast service evry thing was as it should be.
Despite bean under staff on Saturday Ian and his team deliverd top service in excellent time.
26 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Protyre Autocare - Salisbury
Hello,
Thank you for taking the time to leave us a 5-star review of our Salisbury centre. We are pleased to hear that your experience was excellent. Thank you for your custom.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Salisbury
Hello C Barter,
Thank you for taking the time to leave us a 5-star review of our Salisbury centre. We are pleased to hear that your experience was brilliant. Thank you for your custom.
Best regards,
Eddie
Customer Care - Protyre
Professional and friendly service
Professional and friendly service. Tyres ordered and fitted very quickly and to costs advised.
17 August 2026
Reply from Protyre Autocare - Salisbury
Hello Keith,
We would like to thank you for sharing your feedback regarding the service you received. We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you. Many thanks again for taking the time to provide us with such positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Always a positive experience with Ian…
Always a positive experience with Ian and his team, Had 2 tyres replaced & tracking done :)
24 August 2026
Reply from Protyre Autocare - Salisbury
Hello Natasha,
We would like to thank you for sharing your feedback regarding the service you received. We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at Salisbury have delivered this to you. Many thanks again for taking the time to provide us with such positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Great service,on time no problems.Staff…
Great service,on time no problems.Staff were very helpful and efficient.
24 August 2026
Reply from Protyre Autocare - Salisbury
Hello Keith,
Thank you very much for leaving us this 5-star review. We always try to ensure our products and customer service are the best they can be, so we are delighted to hear you are happy with the service you received from the team at Salisbury. We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Salisbury
Hello,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team. We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Salisbury
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The staff have always been very helpful…
The staff have always been very helpful to me and very honest
19 August 2026
Reply from Protyre Autocare - Salisbury
Hello Kerrie,
Thank you very much for leaving us this 5-star review.
We always strive to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from the team at our Salisbury centre.
We appreciate your business and hope to see you again in the future.
Best regards,
Eddie
Customer Care - Protyre
Excellent service every time
Excellent service every time. The team are friendly, professional, ans always explain everything clearly. They are honest about what work is needed and never try to charge for unnecessary repairs. Ive been a customer for many years and have always recieved great service. There's a reason they're such a busy garage. I wouldn't go anywhere else.
19 August 2026
Reply from Protyre Autocare - Salisbury
Hello Sharon,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Always excellent swift service from…
Always excellent swift service from polite helpful staff
19 August 2026
Reply from Protyre Autocare - Salisbury
Hello Mrs Reed,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Salisbury
Hello Mrs Shergold,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
As always excellent service provided by…
As always excellent service provided by Ian and his team. Accommodating and keeping me informed of the progress of the work being completed on my car
17 August 2026
Reply from Protyre Autocare - Salisbury
Hello James,
We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Salisbury
Hello Robert,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Salisbury
Hello Heather,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
the price i was qouted on the phone was…
the price i was qouted on the phone was the price i was charged "NO EXTRAS"
Quick turn around
checked my other two tyres {prresure}
friendly encounter with staff
14 August 2026
Reply from Protyre Autocare - Salisbury
Hello Jeff,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Unpleasant experience
The service of the garage if fine, but the manager who served me was shocking. He was rude and seems to try and make the customer look stupid. It was a horrible experience, came away so upset.
13 August 2026
Unprompted review
Reply from Protyre Autocare - Salisbury
Dear Matt Harris,
Thank you for taking the time to raise your concerns. We are sorry to hear that you have had this experience. This is far from the high standards we expect from our team members.
Customer service is important to us, and we always aim to make sure that it is at the best that it can be for all our customers, therefore if you wouldn't mind emailing us at customerrelations@protyre.co.uk and provide us with the registration of the vehicle in question and your best contact number, we will be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
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