The team replaced my (potholed) tyre and sorted the tracking quickly and at a decent price - no pressured upselling just good honest service.
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See what reviewers are saying
Great service on my tracking and also kindly pointed out many other things wrong with my car and also documented it so i can explain to my mechanic thanks again good quick prompt great communicatio... See more
Company replied
A huge thank you to Mike, Lee, Branden & co at Protyre, New Milton, Hampshire UK. First class service re ordering/fitting new tyre and front/rear wheel alignment, after unsuccessfully navigating my wa... See more
Company replied
Highly recommend the New Milton branch - all staff were knowledgeable, friendly & solution focussed. The team were happy and cohesive meaning the time spent there whilst work carried out was pleasant.... See more
Company details
About Protyre Autocare - New Milton
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
131-133 Old Milton Rd, New Milton, BH25 6DP, New, Hampshire, United Kingdom
- 01425 613647
4.8
Excellent
2K reviews
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Avoid
I went in for 2 new tyres and was informed that I also needed brake pads and disc as on legal limit. Having just had my MOT and full service completed 3 months ago I challenged how this could be tha case when they were not an advisory!
They said this sometimes happens and proceeded to give me a quote for just under £300... I did not trust their opinion so went back to my trusted garage who said that they are not even half worn..... AVOID THIS PLACE....
They tried to take advantage just because I am female, hoping I would believe them and be scared enough to get them to replace when NOT NEEDED...
20 June 2026
Unprompted review
Reply from Protyre Autocare - New Milton
Dear Angela Martinson,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Fast service, good quality, friendly staff
Title says it all.
Will definitely use them again.
17 June 2026
Reply from Protyre Autocare - New Milton
Dear Mr Robertson,
We're glad you enjoyed your experience at our New Milton branch.
We appreciate your kind words and look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Shattered suspension coil
Having a few days in the New Forest to celebrate our wedding anniversary - driving down a country road on a little road trip and there was an almighty bang - a suspension coil had shattered. Not knowing the area, I searched on line for someone - anyone! - who might be able to help and got through to the New Milton branch. The guy who answered could not have been more helpful, gave us directions and we limped in very slowly! Arrived about 2:30ish, they identified the problem straight away, and ordered the part. We thought we’d need to leave the car overnight - but the part arrived within about a hour or so and it was completely fixed and we were away by 5:30! Absolutely fantastic service, and the guys could not have been more friendly, professional and helpful. Thank you so much, Protyre New Milton, you were brilliant!
11 June 2026
Unprompted review
Reply from Protyre Autocare - New Milton
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - New Milton
Hello Nigel,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Excellent service, helpful team who advised on best products and generally attentive , with an efficient change over of all four tyres on my car. Would definitely use protyre New Milton again, and recommend to friends and business colleagues to do the same.
17 June 2026
Reply from Protyre Autocare - New Milton
Hello Michael,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
What a little lovely team!
I needed two new tyres.
I first visited Christchurch protyre, the lady was not very helpful or friendly so I chose not to give them my business and telephones protyre in new Milton and spoke to “Brandon” who was beyond helpful and obliging to me.
I booked to go in the following day and was greeted with such a friendly Mannor from all of the team.
The Manager was friendly and professional and you could tell the team were happy.
Well done New Milton Protyre it’s very refreshing to experience such lovely customer service!!
17 June 2026
Reply from Protyre Autocare - New Milton
Hello Mel,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - New Milton
Hello Anita,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The staff are always helpful
The staff are always helpful. They are very competent and work is always of a high standard.
12 June 2026
Reply from Protyre Autocare - New Milton
Hello Michael,
We appreciate you sharing your feedback! We're so glad to hear that our team in centre is always helpful and provides high-standard work. Thank you!
Best regards,
Eddie
Customer Care - Protyre
good service
Pleasant and efficient staff dealt with replacing disc pads & brakes & re-gassing for air con.
Good communication and over counter service too.
8 June 2026
Reply from Protyre Autocare - New Milton
Hello Mrs Brett,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Have used ProTyre New Milton for many…
Have used ProTyre New Milton for many years, always very professional and accommodating.
8 June 2026
Reply from Protyre Autocare - New Milton
Hello Mr Everiitt,
We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - New Milton
Hello Nigel,
We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Quick finding suitable option
Quick finding suitable option, and super fast change of tires.
Staff reliable and experienced.
8 June 2026
Reply from Protyre Autocare - New Milton
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Speedy service
Speedy service.
Arrived as a “drop in” and was served immediately. Offered a range of tyre prices with pros and cons of each explained.
Good job completed quickly with a complimentary car health check.
5 June 2026
Reply from Protyre Autocare - New Milton
Hello Alison,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
They fixed my tyre at a reasonable…
They fixed my tyre at a reasonable cost. GIven how busy they are (due to the current 'pothole-damaged-tyre-epidemic) the service was super. I recommend this business.
3 June 2026
I took my daughter and her Hyundai to…
I took my daughter and her Hyundai to Protyre as she suspected a slow puncture on her way down to me. Turns out she did have a nail in it but couldn’t be repaired and her tracking was really off and this had worn out the other tyres too. The chap at Protyre did a great job replacing the tyres for mid range all round and did the tracking which has made her car safe to drive again all at a reasonable cost and has given her confidence again. Highly recommend this company.
25 May 2026
The last time I visited this garage was…
The last time I visited this garage was a couple of years ago and the service level was shambolic. My recent visit was totally different with friendly helpful staff and a manager who was very knowledgable and answered my questions in a polite and helpful manner, very good price on the battery given as well, all good
29 May 2026
Outstanding service
27 May 2026
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