The team replaced my (potholed) tyre and sorted the tracking quickly and at a decent price - no pressured upselling just good honest service.
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Great service on my tracking and also kindly pointed out many other things wrong with my car and also documented it so i can explain to my mechanic thanks again good quick prompt great communicatio... See more
Company replied
A huge thank you to Mike, Lee, Branden & co at Protyre, New Milton, Hampshire UK. First class service re ordering/fitting new tyre and front/rear wheel alignment, after unsuccessfully navigating my wa... See more
Company replied
Highly recommend the New Milton branch - all staff were knowledgeable, friendly & solution focussed. The team were happy and cohesive meaning the time spent there whilst work carried out was pleasant.... See more
Company details
About Protyre Autocare - New Milton
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
131-133 Old Milton Rd, New Milton, BH25 6DP, New, Hampshire, United Kingdom
- 01425 613647
4.8
Excellent
2K reviews
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Reply from Protyre Autocare - New Milton
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - New Milton
Hello Lizzie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The team replaced my (potholed) tyre…
The team replaced my (potholed) tyre and sorted the tracking quickly and at a decent price - no pressured upselling just good honest service.
4 November 2026
Unprompted review
Reply from Protyre Autocare - New Milton
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Mike is a great Manager and his new…
Mike is a great Manager and his new asssistant is also as polite, helpful and professional
28 October 2026
Reply from Protyre Autocare - New Milton
Hello Peter,
We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - New Milton
Hello Oliver,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very good service
Very good service, fair price charged, no issues to flag (not even a broken bonnet clip). Well done.
21 October 2026
Reply from Protyre Autocare - New Milton
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service thank you
26 October 2026
Reply from Protyre Autocare - New Milton
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - New Milton
Hello John,
We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
They are always helpful and friendly
They are always helpful and friendly. Even if they make a mistake they apologize and get it resolved
19 October 2026
Reply from Protyre Autocare - New Milton
Hello Andrew,
We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Service was very good
Service was very good, they all went above and beyond what you would normally expect, I would have no hesitation in recommending them. 👍👍👍
23 October 2026
Reply from Protyre Autocare - New Milton
Hello George,
We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
So efficient & personable
21 October 2026
Reply from Protyre Autocare - New Milton
Hello Chris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly service and problem…
Friendly service and problem investigated, small fault resolved and no unnecessary sales pitch.
21 October 2026
Reply from Protyre Autocare - New Milton
Hello Marian,
We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Positive experience
Easy to make appointment, explained different tyres without being condescending.
Fitted and balanced in a reasonable time.
15 October 2026
Reply from Protyre Autocare - New Milton
Hello Ron,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Fast appointment on a Saturday to fix…
Fast appointment on a Saturday to fix slow puncture. Well executed with no upselling. The Manager and staff efficient.
Very satisfied.
21 October 2026
Reply from Protyre Autocare - New Milton
Hello Peter,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - New Milton
Dear Susan Woolgar,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
very helpful when we had a puncture
very helpful when we had a puncture. they ordered the new tyre and fixed it the next day.
19 October 2026
Reply from Protyre Autocare - New Milton
Hello Paul,
We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
didn’t book an appointment but that was…
didn’t book an appointment but that was no problem, quick and efficient, told us price before hand.
14 October 2026
Reply from Protyre Autocare - New Milton
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service on my tracking and also…
Great service on my tracking and also kindly pointed out many other things wrong with my car and also documented it so i can explain to my mechanic
thanks again good quick prompt great communication thanks New Milton Protyre
16 October 2026
Unprompted review
Reply from Protyre Autocare - New Milton
Hello Paul,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service at the desk
14 October 2026
Reply from Protyre Autocare - New Milton
Hello Neil,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Informative
Informative, knowledgeable and great customer service. I would highly recommend them.
8 October 2026
Reply from Protyre Autocare - New Milton
Hello Mrs Metcalfe,
We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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