They contacted me the next day, explained what had happened and how. I was then credited the difference instantly and without issue. As a result I have to change my rating to 5 stars to account for t... See more
Company replied
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See what reviewers are saying
Friendly fitting and service at Macclesfield, 2 tyres for my Mini fitted on time and nice price Booking process very straightforward
Company replied
Ryan and Josh sorted out my exhaust and tyre ( Screw wedged in tyre). Service was excellent, both very polite and experienced young men. Value for money. I would highly recommend 👌.
Company replied
Booking my appointment was very satisfactory,But after planning my day arround my time slot and arriving nice and early only to be told it would be 2hrs + to do fit 2 new tyres as they were short... See more
Company replied
Company details
About Protyre Autocare - Macclesfield
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Great King Street 19-29, SK11 6PL, Macclesfield, England, United Kingdom
- 01625 885430
4.7
Excellent
439 reviews
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Easy booking a slot excellent value
Easy booking a slot excellent value, quick fitting, good service
6 July 2026
Reply from Protyre Autocare - Macclesfield
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very responsive and flexible team at Macclesfield
The team at Macclesfield were super helpful, they fitted me in quickly and got the job done very efficiently so I was back on the road in plenty of time for work.
6 July 2026
Reply from Protyre Autocare - Macclesfield
Hello Charlie,
We would like to thank you for sharing your feedback regarding the service you received at our Macclesfield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service and great price
3 July 2026
Reply from Protyre Autocare - Macclesfield
Hello Matthew,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Macclesfield
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Danny the manager is always helpful and…
Danny the manager is always helpful and accommodating
29 June 2026
Reply from Protyre Autocare - Macclesfield
Hello Mike,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Macclesfield
Hello Ganesh,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Macclesfield
Hello Helen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Macclesfield
Hello Keith,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I had been twice before Christmas with…
I had been twice before Christmas with my front tyre losing air I was told there was nothing wrong with it anyway it started getting worse where I had to keep putting air in the tyre so I took it back in and a guy sorted it out. Thank you.
12 June 2026
Reply from Protyre Autocare - Macclesfield
Hello Gill,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Quote on phone £106.60…
When I phoned up was quoted £106.60 fitted tyre.
Online same quote £75.90.
Booked online at 12.30. Had a call no appointment possible at that time staff on lunch.
Big difference in price of fitted tyres through call to centre and online
A joke really
4 June 2026
Reply from Protyre Autocare - Macclesfield
Dear Lee,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Macclesfield branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Great customer service
I went online to book an Aircon re-gas as they had a very competitive offer on. Unfortunately the offer finished the day before. After contacting the garage they honoured the deal and got me in straight away. Aircon now works a dream and the musty smell is gone thanks to one of their Aircon cleaners too. Great service as always, thanks again!
1 June 2026
Reply from Protyre Autocare - Macclesfield
Hello Haley,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Fitted me in on a convenient day; friendly service; dropped car off and, within 2 hours, the job was done.
23 May 2026
Great service once again
Great service once again. Friendly,helpful staff. And most of all great value. I would highly recommend. Five stars 🌟
20 May 2026
Right tyre ordered and fitted same day
15 May 2026
The staff are always helpful
The staff are always helpful, even when extremely busy. They do a good job. They explain what they're going to do and why, and give a price. I can't bend very easily so they are always happy to check my tyres when I drop in. An excellent service
28 April 2026
My tyres hadn’t arrived on the date…
My tyres hadn’t arrived on the date that the fitting should have happened, the gentleman on the desk was fantastic he fitted me in the next day and the gentleman fitting my front tyres told me my back needed doing on my Nissan juke , between them both they found a set already on site and fitted them straight away, the gentleman in that garage are fantastic and an asset to your company!!!
15 April 2026
2 front tyres changed and alignment…
2 front tyres changed and alignment checked. Was impressed that they were open on Good Friday. Would have appreciated a bit of feedback on how alignment was considering uneven wear on tyres, but otherwise no complaints.
3 April 2026
Good price and service
8 April 2026
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