Easy to book an appointment online. Also helpful when I phoned to see if they could help with a particular car issue. Friendly and polite. No nonsense. Rang promptly to say when my car was ready. No u... See more
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See what reviewers are saying
Needed to regas our air con, used a groupon code. Very efficient procedure, we arrived 15 minutes early for our appointment, staff got straight on with the job. We were out within the hour, nice cold... See more
Company replied
Needed an Air-Con clean and Re-Gas. The booking process was easy and the price was competitive. Plus the depot isn't too far for me to travel to. A friendly welcome at the Service Desk, the car was... See more
Company replied
I took my daughters car to have the air con regassed. I was done on time and in a professional manner. The chap on reception was friendly and helpful. Really happy with the service I received.
Company replied
Company details
About Protyre Autocare - Ipswich
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
8-10 Britannia Road, Ipswich, IP4 4PE, Ipswich, Suffolk, United Kingdom
- 01473 723325
4.6
Excellent
1K reviews
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True Pro,s they just do it
3 December 2025
Reply from Protyre Autocare - Ipswich
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service
28 November 2025
Reply from Protyre Autocare - Ipswich
Hello Ny Davies,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very good service
Very good service. Kept up to date at all times and things explained well. This is my go to garage for all my motoring needs. I trust them and feel comfortable there.
28 November 2025
A great team that’s very helpful
A great team that’s very helpful, informative and experienced!
19 March 2025
Came to the rescue to replace a burst…
Came to the rescue to replace a burst tyre at very short notice
21 November 2025
Communication could have been better
Customer service was not good - have discussed with them and they have done their best to make up for it. I hope they take my comments on board
24 November 2025
Reply from Protyre Autocare - Ipswich
Dear Amy T ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Ipswich branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Excellent customer service. Spot on time and real time update
Excellent customer service.
24 November 2025
Reply from Protyre Autocare - Ipswich
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
As a woman that knows very little about…
As a woman that knows very little about cars, I always feel I can trust these guys. They all go above and beyond with service and standard of work
19 November 2025
Reply from Protyre Autocare - Ipswich
Hello Mitzi,
We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The guys at protyre are brilliant…
The guys at protyre are brilliant allways go there and are friendly
19 November 2025
Reply from Protyre Autocare - Ipswich
Hello Dominic,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Britannia Road in Ipswich branch are…
Britannia Road in Ipswich branch are amazing with friendlyness and swift action. With repairs and booking you in x
17 November 2025
Reply from Protyre Autocare - Ipswich
Hello Janet,
We're happy to hear that you had such a positive experience! We appreciate your kind words regarding our team in centres friendliness and efficient service with repairs and bookings.
Best regards,
Eddie
Customer Care - Protyre
Very helpfuL
Very helpfuL. They were more than happy to explain the guidance comments on the MOT and nothing is too much trouble. Full marks for servicing and MOT
17 November 2025
I bought 4 new tyres last week from the…
I bought 4 new tyres last week from the Ipswich branch. The car display this morning was showing a tyre logo asking for tyre pressures to be checked etc.
I think this was more of a car computer exercise.
I called in and saw Jack who was very polite and helpful. In my humble opinion as a retired Manager he is an asset to your business and should be congratulated on his customer service.
12 November 2025
Reply from Protyre Autocare - Ipswich
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Pleasant front of house service from…
Pleasant front of house service from start to finish….
10 November 2025
Reply from Protyre Autocare - Ipswich
Hello Nathan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
They are always courteous and friendly
They are always courteous and friendly. Straight talking and will find the best price for you
20 October 2025
Reply from Protyre Autocare - Ipswich
Hello Peter,
We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Pick up and collection.
5 November 2025
They were polite and punctual.
1 November 2025
Good friendly service.
23 October 2025
Reply from Protyre Autocare - Ipswich
Dear Mark Dallimore
Thank you for your review!
We’re so pleased to hear you received great friendly service at our Ipswich branch.
Your feedback means a lot to us, and we’re glad we could assist you efficiently.
We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre
Car was ready when they said it would be
27 October 2025
Reply from Protyre Autocare - Ipswich
Hello Colin,
We're happy to hear that your car was ready on time. Thank you for your positive feedback; we appreciate your time.
Best regards,
Eddie
Customer Care - Protyre
A great service from the guys at the…
A great service from the guys at the Ipswich branch. I took my Land Cruiser there for tracking and 4 new tyres and they could be more helpful.
15 October 2025
Reply from Protyre Autocare - Ipswich
Hello Paul,
We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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