Drive in puncture repair Prompt service done within 20- 30 mins. No complaints with service received and efficiency. Cost or the puncture repair was in my opinion extortionate £41 incl environmental... See more
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I went in for 4 wheel alignment and the service was excellent. It was clear from as soon as I arrived that they only wanted to do necessary work and nothing unnecessary. I ended up just having the fro... See more
Company replied
Quick response by staff on front desk. Received an explanation re: issue that was clear understand. Job done swiftly and it seems, effectively, even though I didn’t book but would when practical.... See more
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From start to finish they have been upfront and honest and the work was great had a MOT and platinum service completed.
Company replied
Company details
About Protyre Autocare - Ipswich
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
8-10 Britannia Road, Ipswich, IP4 4PE, Ipswich, Suffolk, United Kingdom
- 01473 723325
4.7
Excellent
1K reviews
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Reply from Protyre Autocare - Ipswich
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
From start to finish they have been…
From start to finish they have been upfront and honest and the work was great had a MOT and platinum service completed.
31 October 2026
Reply from Protyre Autocare - Ipswich
Hello Dean,
We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
4 wheel alignment.
I went in for 4 wheel alignment and the service was excellent. It was clear from as soon as I arrived that they only wanted to do necessary work and nothing unnecessary. I ended up just having the front wheels tested for free. I'll definitely be back and recommend.
3 November 2026
Unprompted review
Reply from Protyre Autocare - Ipswich
Hello Steve,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Pleased with the service.
Pleased with the service.
Disgusted with the increased charge with no explanation.
28 September 2026
Reply from Protyre Autocare - Ipswich
Dear Customer,
Thank you for taking the time to share your feedback.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great service as usual!
27 July 2026
Reply from Protyre Autocare - Ipswich
Hello Timothy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ipswich
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service as usual
30 October 2026
Reply from Protyre Autocare - Ipswich
Hello Carole,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Drive in puncture repair Prompt service…
Drive in puncture repair Prompt service done within 20- 30 mins. No complaints with service received and efficiency.
Cost or the puncture repair was in my opinion extortionate £41 incl environmental charge not sure why that was added ? Understandable if tyre was replaced.
My own fault for not asking how much will it cost first! However paid with no fuss but score reflects price.
28 October 2026
Reply from Protyre Autocare - Ipswich
Dear Carl Fox,
Thank you for sharing your feedback with us. We are pleased to hear that you found our puncture repair service to be prompt and efficient. However, we are sorry to learn that you were unhappy with the cost of the repair and the environmental charge. We have passed on your feedback to management.
If you have any questions or for any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Ipswich
Hello Shaun,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very friendly and efficient.
26 October 2026
Reply from Protyre Autocare - Ipswich
Hello Mr Moyes,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Consistently reliable
Staff are friendly and helpful. I've been taking my cars there for decades. They're reliable and trustworthy, and thorough.
21 October 2026
Reply from Protyre Autocare - Ipswich
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Service on my car was completed very…
Service on my car was completed very promptly and to my satisfaction. Staff very helpful
19 October 2026
Reply from Protyre Autocare - Ipswich
Hello Mrs Castle,
We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Have used them for many years
Have used them for many years. Always a great customer service
19 October 2026
Reply from Protyre Autocare - Ipswich
Hello Karen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
MOT done on time with no hassle
16 October 2026
Reply from Protyre Autocare - Ipswich
Hello Colin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
They are polite and helpful
They are polite, knowledgeable and efficient. They made me feel like a valued customer and recognised me on arrival
12 October 2026
Reply from Protyre Autocare - Ipswich
Hello Graham,
We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ipswich
Hello Mr Turner,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Staff are very supportive
Staff are very supportive, friendly and can accommodate adhoc appointments. Cost also very reasonable.
12 October 2026
Reply from Protyre Autocare - Ipswich
Hello Sateesh,
We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ipswich
Hello Sarah,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ipswich
Hello Matthew,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I've always used protyre Ipswich and…
I've always used protyre Ipswich and they are brilliant!
Service and staff always fantastic!
7 October 2026
Reply from Protyre Autocare - Ipswich
Hello Simon,
We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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