Excellent service. Clear and sympathetic communications by staff, who appeared to welcome me as a customer (unlike one tyre firm where the staff treated me as a nuisance). The job was done in the sugg... See more
Location
Switch locationUnit 2B Broadoak Trading Estate, Broadoak Road, CT2 7PX Canterbury, Kent, GB
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Booked a morning tyre check: tracking needed adjusting and also needed new tyres. I wanted Goodyears so ordered for me and arrived the same day. Tracking sorted and tyres fitted by the end of the day.... See more
Company replied
Superb service and helpful beyond belief.Politness from the guys was to be commended.Nice clean toilets and waiting room with a decent coffee.
Company replied
I've used Protyre Canterbury many times over the years and on every visit I've had excellent service. Their technicians are knowledgeable and take pride in the standard of their work. The lads on Re... See more
Company replied
Company details
About Protyre Autocare - Canterbury
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 2B Broadoak Trading Estate, Broadoak Road, CT2 7PX, Canterbury, Kent, United Kingdom
- 01227 455548
4.8
Excellent
880 reviews
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Reply from Protyre Autocare - Canterbury
Hello Amit,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Canterbury
Hello Mr Sommerfield,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Canterbury
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Best customer service by the professional team
Luke and his whole team were excellent! Great customer service despite some business disruptions they faced. Highly recommended!
29 June 2026
Reply from Protyre Autocare - Canterbury
Hello Mr Kamboj,
We would like to thank you for sharing your feedback regarding the service you received at our Canterbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Canterbury
Hello Eira,
We're glad you had a positive experience at our Canterbury centre. Thank you for your kind words and custom!
Best regards,
Eddie
Customer Care - Protyre
Had a last minute issue
Had a last minute issue, and Luke and the team could not have been more accommodating. Friendly, professional service, with everything done to help and get me back on the road. Fully recommend
23 June 2026
Unprompted review
Reply from Protyre Autocare - Canterbury
Hello Keith,
We are so pleased to hear we could assist you with your last-minute issue. We are glad our in centre team provided friendly, professional service to get you back on the road. Thank you for your kind recommendation!
Best regards,
Eddie
Customer Care - Protyre
I've used Protyre Canterbury many times…
I've used Protyre Canterbury many times over the years and on every visit I've had excellent service. Their technicians are knowledgeable and take pride in the standard of their work. The lads on Reception are polite and attentive. Throughout the duration of my visits I am kept informed of what is happening and there are never any little surprises on the final invoice with everything itemised and in plain English. Thanks!
23 June 2026
Unprompted review
Reply from Protyre Autocare - Canterbury
Hello Marc,
We are so pleased to hear about your consistently excellent experiences at our Canterbury centre over the years. It is wonderful to know our technicians' knowledge and pride in their work, along with our reception team's politeness, have made such a positive impression. We truly appreciate your kind words about our service. Thank you for your continued trust in us!
Best regards,
Eddie
Customer Care - Protyre
Failed MOT on a tyre
Failed MOT on a tyre. Managed to get a tyre delivered same day and fitted for a price.
Very friendly front member of staff, he was great. The other staff don't seem to want anything to do with customers and that's quite apparent. Not that it's really an issue.
17 June 2026
Very prompt and courteous help and advice
Very prompt and courteous help and advice from staff. Have used this company previously and always return for any problems with our cars. Prices are very reasonable and would highly recommend.
17 June 2026
Unprompted review
Reply from Protyre Autocare - Canterbury
Hello Susan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Thank you for helping me out when I had…
Thank you for helping me out when I had a flat tire when I was due to set off to Le Mans for the 24hr you provided me with great service and I managed to catch a slight later than scheduled ferry I had a really great time thanks to your excellent customer service
17 June 2026
Reply from Protyre Autocare - Canterbury
Hello Matthew,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
What a great place to have tyres…
What a great place to have tyres fitted. Staff are extremely friendly and helpful and they will find an amazing deal on tyres for you. The coffee machine in the lovely waiting room (where you can also view your car on screen) is super easy to use, delicious and free! Bonus! Try this place, I`m sure you won`t be disappointed.
16 June 2026
Unprompted review
Reply from Protyre Autocare - Canterbury
Hello Rebecca,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service and superb customer…
Great service and superb customer relations
MOT tester very thorough
12 June 2026
Reply from Protyre Autocare - Canterbury
Hello John and Katy,
We are delighted to hear you received great service and superb customer relations from the team in centre. We appreciate your positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Tyre was damaged on fitting
Tyre was damaged on fitting. When reported next day they tried to blame fault on manufacturer and offered no support leaving me with a huge bulge on tyre and not safe to drive.
12 June 2026
Reply from Protyre Autocare - Canterbury
Dear Roy Steer,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
It took 1hr 40 minutes to regas the air…
It took 1hr 40 minutes to regas the air con. Staff were friendly.
12 June 2026
Reply from Protyre Autocare - Canterbury
Dear ICTS ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Canterbury branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Very good service
Very good service, very polite & Called me prior to visit to inform me that the work would be delayed as they were waiting for a delivery. Phoned when job was complete to let me know my car was ready to be picked up.
3 June 2026
Reply from Protyre Autocare - Canterbury
Hello,
Thank you for taking the time to share your positive feedback!
We are delighted to hear that you were kept informed about the delay and that the team in centre communicated effectively regarding your car's readiness. We appreciate your kind words about our service.
Best regards,
Eddie
Customer Care - Protyre
Excellent service from Protyre
Excellent service from Protyre from start to finish. They went above and beyond to help me and made the whole experience stress-free. The waiting area was lovely and clean, which is quite rare to find, and I was even offered a nice hot drink while I waited. Fantastic customer service, friendly staff, and I would highly recommend them. Thank you again!
4 June 2026
Unprompted review
Reply from Protyre Autocare - Canterbury
Dear Danielle Bibi,
Thank you for taking the time to share your really positive feedback!
We are so pleased to hear you had an excellent experience and found our customer service to be fantastic.
It's wonderful to know you appreciated the clean waiting area and the hot drink.
We are delighted that we could make your experience stress-free at our Canterbury branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great service and really friendly
Great service and really friendly, will be using again.
3 June 2026
Had my car mot today I had too give it…
Had my car mot today I had too give it 5 stars as the staff was very efficient, lovely clean waiting room with lovely coffee on hand, a tv where you watch your car having it’s mot, went above my expectations will definitely use them again and a good price for the service I received
3 June 2026
Unprompted review
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