Excellent service. Clear and sympathetic communications by staff, who appeared to welcome me as a customer (unlike one tyre firm where the staff treated me as a nuisance). The job was done in the sugg... See more
Location
Switch locationUnit 2B Broadoak Trading Estate, Broadoak Road, CT2 7PX Canterbury, Kent, GB
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Booked a morning tyre check: tracking needed adjusting and also needed new tyres. I wanted Goodyears so ordered for me and arrived the same day. Tracking sorted and tyres fitted by the end of the day.... See more
Company replied
Superb service and helpful beyond belief.Politness from the guys was to be commended.Nice clean toilets and waiting room with a decent coffee.
Company replied
I've used Protyre Canterbury many times over the years and on every visit I've had excellent service. Their technicians are knowledgeable and take pride in the standard of their work. The lads on Re... See more
Company replied
Company details
About Protyre Autocare - Canterbury
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 2B Broadoak Trading Estate, Broadoak Road, CT2 7PX, Canterbury, Kent, United Kingdom
- 01227 455548
4.8
Excellent
880 reviews
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Excellent service
Excellent service. Clear and sympathetic communications by staff, who appeared to welcome me as a customer (unlike one tyre firm where the staff treated me as a nuisance). The job was done in the suggested time. Coffee was available in the waiting room.
15 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Superb service and helpful beyond…
Superb service and helpful beyond belief.Politness from the guys was to be commended.Nice clean toilets and waiting room with a decent coffee.
31 October 2026
Reply from Protyre Autocare - Canterbury
Hello Lee,
We would like to thank you for sharing your feedback regarding the service you received at our Canterbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Canterbury
Hello Mr Kennett,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Really excellent service
Booked a morning tyre check: tracking needed adjusting and also needed new tyres. I wanted Goodyears so ordered for me and arrived the same day. Tracking sorted and tyres fitted by the end of the day. What excellent service! And also they’re really friendly and welcoming and the coffee is delicious!
26 October 2026
Reply from Protyre Autocare - Canterbury
Hello Sally,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Canterbury
Hello Sue,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Would recommend
Managed to get a last-minute appointment. Very professional - quick but attentive! Would recommend recommens and will return (but hopefully not too soon!!)
15 October 2026
Reply from Protyre Autocare - Canterbury
Hello Steve,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Top service end professional Team
21 October 2026
Reply from Protyre Autocare - Canterbury
Hello Spas,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Canterbury
Hello Thomas,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Canterbury
Hello Miss Ingram,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Canterbury
Hello Mr Willis,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The receptionist was very friendly and…
The receptionist was very friendly and helped me understand what wrong with my ac and gave me options on how to fix it whilst also helping me understand what was wrong with the ac
14 October 2026
Reply from Protyre Autocare - Canterbury
Hello Mr Fleming,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very good service and friendly staff no…
Very good service and friendly staff no extra and good explanation I would go back definitely
14 October 2026
Reply from Protyre Autocare - Canterbury
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Canterbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Good service and reception
Good service and reception, the work was completed very quickly and at a reasonable cost
7 October 2026
Reply from Protyre Autocare - Canterbury
Hello Gary,
We would like to thank you for sharing your feedback regarding the service you received at our Canterbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Polite staff
Polite staff, tidy work area, free drinks. Very very impressed with service.
7 October 2026
Reply from Protyre Autocare - Canterbury
Hello Jane,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Canterbury
Hello Shi,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Canterbury branch
I went to the Canterbury branch and wanted to thank you Luke,
He told and explained me about my car problems as he found.
Thank you for his professional.
5 October 2026
Reply from Protyre Autocare - Canterbury
Hello Nellie,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The service I received was positive and…
The service I received was positive and valued. They showed a high degree of attention to detail.
I had really good advice from the manager which really helped.
23 September 2026
Reply from Protyre Autocare - Canterbury
Hello Dylan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Amazing service with payment plan
Amazing service, friendly and knowledgeable.
The two members of staff on the front counter were perfect.
My Tesla takes XL load tyres which can be expensive and I was told about the pay assist deal which was great, they fitted all 4 tyres with a payment plan and I can pay for one tyre a month.
Highly recommend.
23 September 2026
Reply from Protyre Autocare - Canterbury
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Car Mot
I needed a same day Mot. Protyre were fast, professional and a great price. Staff were helpful and friendly too. Really pleased with the whole experience
23 September 2026
Reply from Protyre Autocare - Canterbury
Hello Jackie,
We would like to thank you for sharing your feedback regarding the service you received at our Canterbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service from a friendly team
21 September 2026
Reply from Protyre Autocare - Canterbury
Hello Chaz,
Thank you very much for leaving us this 5-star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury centre.
We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
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