Protyre Autocare - Bury Bunting Road Reviews 

1,213
TrustScore 5 out of 5

4.8

Unit 13, Bunting Road, IP32 7BX Bury St Edmunds, Suffolk, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I recently took my car to Protyre Bury St Edmunds for a front wheel alignment. Previously I've gone to another shop for this and always hated going as they would try to upsell me on other services... See more

Rated 5 out of 5 stars

I rang them at 830am on Saturday morning and they offered an appointment at 9.15. They asked all the relevant questions during the call and told me the best price they could offerfor two unusual tyres... See more

Company replied

Rated 3 out of 5 stars

Booked an appointment time online in advance for 4 new tyres. Apparently their system does not take correct account of online bookings, so if there are walk-in customers hey are given preference. I wa... See more

Company replied

Rated 5 out of 5 stars

Dropped car off at agreed time, great reception on arrival, given a time when car would be ready for picking up, arrived back & all work completed on time & car ready for collection. Price for tyres (... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 13, Bunting Road, IP32 7BX, Bury St Edmunds, Suffolk, United Kingdom

  • 01284 762996

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,213)

34,004 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Blow out on A14 at Newmarket,on my way…

Blow out on A14 at Newmarket,on my way to Bury St Edmunds. AA attended and were fabulous.
Arrived at Protyre needing a new tyre .
They fitted me in promptly,fitted a new tyre and equalised all my tyres for me .
Service was helpful,friendly and quick considering I hadn’t booked . 👏👏👏👏👏

27 February 2026
Rated 5 out of 5 stars

Good value for money and great customer…

Good value for money and great customer service from the Bury St Edmunds branch

3 March 2026
Unprompted review
Protyre Autocare - Bury Bunting Road logo

Reply from Protyre Autocare - Bury Bunting Road

Dear G French,

We're happy to hear that you found our service at the Bury St Edmunds branch to be of good value.

Thank you for your positive feedback and recognition of our team's efforts.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Paul and his team are always so helpful…

Paul and his team are always so helpful and deliver a great service.

2 March 2026
Protyre Autocare - Bury Bunting Road logo

Reply from Protyre Autocare - Bury Bunting Road

Dear Donna Loades,

We appreciate you sharing your feedback regarding the great service you received at our Bury Bunting Road branch.

We're happy to hear that our team was so helpful.

Thank you again!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care

Rated 5 out of 5 stars

Excellent service

Excellent service, guys all very nice, waiting area warm, clean and tidy. Will definitely be using again.

25 February 2026
Protyre Autocare - Bury Bunting Road logo

Reply from Protyre Autocare - Bury Bunting Road

Dear Patricia,

We appreciate you sharing your feedback regarding the great service you received at our Bury Bunting Road branch.

We're delighted that you found our team nice and the waiting area comfortable.

Thank you!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

As a female we are quite vulnerable to…

As a female we are quite vulnerable to being ripped off in this industry of course unless you know what’s up.
I can honestly say you can 100% trust this branch (Bury St Edmunds)
There have been 2 occasions where I thought I had a slow puncture and other issues with tyres. They checked it all over and no problem was found. All sorted, No charge
They could have told me anything but are always honest
I have used them multiple times with various family members cars always a great service

27 February 2026
Rated 5 out of 5 stars

Great

Paul was extremely helpful delivering a fast knowledgeable service.

23 February 2026
Rated 5 out of 5 stars

Quick and efficient service- emergency…

Quick and efficient service- emergency visit to replace a tyre damaged by contact with a pot hole.
Phoned and given a same day appointment.
Prompt attention on arrival. Comfortable waiting area with free hot drinks available.

2 February 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look