Protyre Autocare - Buckley Reviews 

Car needed 2 new front tyres as tyres had been worn away completely on outside edge which seemed like had to be alignment issues. Not long after parking received phone call to say could I return to garage as handbrake not working. I arrived to find someone had pulled the unusal (Ford Galaxy cockpit style lever) handle up a distance I had not thought possible and was now obviously completely wrecked. They said it was already broken when they found it but had released it and put the tyres on and the wheel alignment was perfect as it was so did not need adjusting. As I drove away it was obvious the handbrake was not clear, driving with the brake on home getting worse all the time, managed to make the 3 miles home with the back wheels sizzling hot! Had to get the parts and fix the handbrake myself as Buckley Tyres had said they were going to get the parts and get it fixed but in reality immediately began trying to get rid of me. I could see that the brand new £260 tyres were developing wear on exactly the same place as the old tyres so went to another tyre garage who analysed the wheel alignment to be so bad was wrecking the tyres (as we all already knew apart from the so called Buckley experts)! Also turns out that even though I fixed the handbrake lever successfully the handbrake itself does not work anymore because they have stretched the whole thing, and because I had to drive away with the brake on that has caused damage to the whole braking system I am going to have to get fixed at a big cost now... There was nothing wrong with any of this stuff before I drove into Buckley Tyres that day. This is the worst experience I have ever had involving a garage and NEGATIVE 5 stars are deserved here but I have to give 1 unfortunately to get this message out there to people to NEVER GO TO BUCKLEY TYRES unless you want complicated trouble all of a sudden!

Friendly service as always , they fitted me in to there busy schedule for a tyre pressure sensor replacement, I would highly recommend.

Will not repair a simple puncture on perfectly good tyre, saying it is company policy not to repair it so you will have to buy a new tyre.

Tyre's fitted quickly,and only waited 5 mins for my time slot.Balanced all good.

Excellent service as always,Jen on front desk ,very helpful, polite and caring..Refit me in after overtightened ,rounded bolts from another garage needed fixing before my tyres could be fitted.Thanks to Owen for going the extra mile

The knowledge, experience and complete thoroughness of the tyre fitter left me in no doubt I was leaving in the knowledge that I was completely safe until the next time.

Service was good but the waiting room was freezing!

Mixed really. The original Buckley tyres was friendly and more importantly a personal service. The downside now it’s just a business. I’m not liking the book in service.Whereas you used to tip up and get seen eventually.Maybe it’s time to look elsewhere..interaction was polite but that was it…

Prompt attention on arrival. Thorough attention to detail as the work progressed.

Hassle free booking an appointment on line.
Professional service as ever.

Buckley tyres use to be a reputable tyre fitting centre, however since its change over to Protyre it has gone downhill, such a shame as it was my go to place for tyres and exhausts etc! Twice I have used it through recently once through black circles and once to have tracking done, which they couldn’t do as they were apparently seized, took it to my local garage and they freed them off im 5 minutes, not even any sign of them attempting to free them off with a wire brush or lubricant! Whilst in waiting room I witnessed 4 phone calls turning work away as they were ‘snowed under’ only 2 bays in use, even sending work to Barry Wilkins, wouldn’t of been the case with the old Buckley tyres. Sort yourselves out, won’t be using again, not the first bad experience I’ve heard since either!

Quick, efficient,professional service

Easy booking in process. Delivered on time. Friendly staff always.

Dead easy, ordered tyres online, got a date and time, turned up and tyres changed within half an hour. Fitter was courteous and friendly. Would recommend to anyone

5 stars, as always very reliable and honest garage. I would not go anywhere else for my tires.

Quickly and expertly fixed a slow puncture for me in a winter run flat. Avoided the cost of having to buy a new tyre.

Thought I had a nail in tyre causing slow puncture, no nail the cause was leaking seal to rim, well discovered and sorted, good service

A very good service and customer oriented a broad knowledge of automobile machines

The service was prompt and thorough, the staff were very polite and friendly but £270 for 2 tyres is outrageous, even in today’s world.